The staff has always been nice and accommodating any time I've been here. Adore their island roll, and spicy salmon and butterfish! My husband also could not get enough of any of their rolls with mangos! A new fav spot.
Atmosphere: 4
Food: 5
Service: 5
Dan M
FYI ... an all-you-can-eat style asian restaurant. service is provided by a combination of robots and staff. you order on an ipad/tablet and the food usually appears in small portions about 5 minutes later. I've been twice, and both times, the food was uniformly good to very good. I'm not really an all-you-can-eat type of customer, but it is an interesting experience with the robots (watching them navigate around people and each other) and is a good opportunity to try some new things. Servers are prompt and polite. The only negative would be that it's a little overpriced unless you have a big appetite. Will return. Only 3-stars on atmosphere, as it's a little generic.
Kid-friendliness: kids would get a kick out of the robots for sure.
Wheelchair accessibility: wide doors, 1-floor, no stairs
Atmosphere: 3
Food: 4
Service: 4
Torianna Maguire
Love this place. Love the food. I love the service, but there's one waitress that seems to wanna die every time she puts my plates down. I don't take it personally, though. That's my only complaint. Other than that, I'm here every week!
Atmosphere: 4
Food: 5
Service: 4
Ron Geyer
Food still great. Price is way higher than when I took my kids there years ago. Wish they had a robot to deliver food then. They would have loved it.
Atmosphere: 4
Food: 4
Service: 4
George Matta
Wheelchair accessibility: Accessible for wheelchairs
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: 43 Bacon & Crab Skewer, Salmon Sashimi, Maki Rolls, 164 Spicy Crispy Salmon Upper Left and Various Dragon Rolls, 31 Chicken Teriyaki
Christina Nyentap
Excellent experience. The food is delicious. The servers were friendly and attentive.
Atmosphere: 4
Food: 5
Service: 5
EPIK ARMS
Our favourite place to go as a family!
Atmosphere: 5
Food: 5
Service: 5
Joshua Davis
Love the robot servers. Great food.
Atmosphere: 5
Food: 5
Service: 5
Taylor La Fond
The food was delicious, the service was prompt, and the robot delivery cats were cute and easy to use.
I have two complaints about this place. The first complaint is admittedly subjective, but a few of the special rolls are just WAY too big. Some folks prefer large rolls, but I like to be able to fit a piece of a sushi roll into my mouth in one bite and not risk suffocation. If you like huge rolls, you'll like the special rolls here.
My second complaint is that I was charged full Friday-Sunday weekend price on a Monday, because it was Remembrance Day. When I asked, "What exactly is the justification for that?" They told me "it's a holiday".
This completely undermines the spirit of the day. In Canada, and many other countries, Remembrance Day is meant to honor and remember those who have served and sacrificed in the military. Charging extra just because you can comes across as taking advantage of a very solemn occasion to make a extra couple bucks.
In my opinion, it's disrespectful to exploit a day of national significance for financial gain. Alot of places offer discounts on Remembrance Day in an effort to give back to the community, whereas as prioritizing profit over respect and commemoration damages a business' reputation. That is why I am leaving a 2 star review for what was otherwise a good experience.
Anyways, here's a picture of the "Love Roll", which was massive.
Vegetarian options: There are a tonne of good veggie options here.
Parking: Plenty of parking, there is a gigantic plaza nearby as well with parking.
Bad service ever, we order from 3:45 our order and till 4:45 they are some item’s we didn’t received. And the server their they don’t check up with us.
Very large menu, good service, a bit expensive for what you get.
D M
Notice that they add 15% tip server POST-tax. Big No No. BEWARE! Will report.
Atmosphere: 2
Food: 4
Service: 1
Michael Piche
Wife and I have been meaning to go here since they opened! Never too late to catch up. Oh and we will!!! Delicious and fair prices. Have a great night all and see you again soon.
Atmosphere: 5
Food: 5
Service: 5
Cat King
I ordered some takeout from sushi kan. Coming from Vancouver, I know I was spoiled when it came to sushi but I was sincerely hoping to find some solid sushi place in Ottawa. Sushi kan seemed to be a good place to start. Sushi pieces here were nicely rolled but the rice was a bit chewy and there was lots of it on the rolls. The spicy tuna rolls weren't spicy at all and they had too much filler (tempura) bits in them. Don't think they need tempura bits entirely in them but that's just me. Never seen this before. But the amount of tuna or salmon in the rolls they were in weren't skimpy. Oh yeah. Thought their bento box was a really good bang for your buck though. Not to mention it had actual ribs instead of just beef pieces. If you're looking for filling sushi, sushi kan is the way to go. I'm just gonna continue my search of a better sushi for now.. though I wouldn't mind the bento again.
Atmosphere: 5
Food: 3
Service: 5
Kristen B
Our party of eight made a reservation and our table was promptly ready upon arrival. The service was exceptional and the food was delivered with unparalleled speed. The quality and taste of the food were truly exceptional, warranting a rating of 10 out of 10 and highly recommended.
The staff has always been nice and accommodating any time I've been here. Adore their island roll, and spicy salmon and butterfish! My husband also could not get enough of any of their rolls with mangos! A new fav spot.
Atmosphere: 4
Food: 5
Service: 5
FYI ... an all-you-can-eat style asian restaurant. service is provided by a combination of robots and staff. you order on an ipad/tablet and the food usually appears in small portions about 5 minutes later. I've been twice, and both times, the food was uniformly good to very good. I'm not really an all-you-can-eat type of customer, but it is an interesting experience with the robots (watching them navigate around people and each other) and is a good opportunity to try some new things. Servers are prompt and polite. The only negative would be that it's a little overpriced unless you have a big appetite. Will return. Only 3-stars on atmosphere, as it's a little generic.
Kid-friendliness: kids would get a kick out of the robots for sure.
Wheelchair accessibility: wide doors, 1-floor, no stairs
Atmosphere: 3
Food: 4
Service: 4
Love this place. Love the food. I love the service, but there's one waitress that seems to wanna die every time she puts my plates down. I don't take it personally, though. That's my only complaint. Other than that, I'm here every week!
Atmosphere: 4
Food: 5
Service: 4
Food still great.
Price is way higher than when I took my kids there years ago.
Wish they had a robot to deliver food then. They would have loved it.
Atmosphere: 4
Food: 4
Service: 4
Wheelchair accessibility: Accessible for wheelchairs
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: 43 Bacon & Crab Skewer, Salmon Sashimi, Maki Rolls, 164 Spicy Crispy Salmon Upper Left and Various Dragon Rolls, 31 Chicken Teriyaki
Excellent experience. The food is delicious. The servers were friendly and attentive.
Atmosphere: 4
Food: 5
Service: 5
Our favourite place to go as a family!
Atmosphere: 5
Food: 5
Service: 5
Love the robot servers. Great food.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious, the service was prompt, and the robot delivery cats were cute and easy to use.
I have two complaints about this place. The first complaint is admittedly subjective, but a few of the special rolls are just WAY too big. Some folks prefer large rolls, but I like to be able to fit a piece of a sushi roll into my mouth in one bite and not risk suffocation. If you like huge rolls, you'll like the special rolls here.
My second complaint is that I was charged full Friday-Sunday weekend price on a Monday, because it was Remembrance Day. When I asked, "What exactly is the justification for that?" They told me "it's a holiday".
This completely undermines the spirit of the day. In Canada, and many other countries, Remembrance Day is meant to honor and remember those who have served and sacrificed in the military. Charging extra just because you can comes across as taking advantage of a very solemn occasion to make a extra couple bucks.
In my opinion, it's disrespectful to exploit a day of national significance for financial gain. Alot of places offer discounts on Remembrance Day in an effort to give back to the community, whereas as prioritizing profit over respect and commemoration damages a business' reputation. That is why I am leaving a 2 star review for what was otherwise a good experience.
Anyways, here's a picture of the "Love Roll", which was massive.
Vegetarian options: There are a tonne of good veggie options here.
Parking: Plenty of parking, there is a gigantic plaza nearby as well with parking.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spicy Seafood Roll, 43 Bacon & Crab Skewer, Tuna, Deep Fried Scallop 6pcs
Bad service ever, we order from 3:45 our order and till 4:45 they are some item’s we didn’t received. And the server their they don’t check up with us.
Service: 1
Restaurantji Recommends
Very large menu, good service, a bit expensive for what you get.
Notice that they add 15% tip server POST-tax. Big No No. BEWARE! Will report.
Atmosphere: 2
Food: 4
Service: 1
Wife and I have been meaning to go here since they opened! Never too late to catch up. Oh and we will!!! Delicious and fair prices. Have a great night all and see you again soon.
Atmosphere: 5
Food: 5
Service: 5
I ordered some takeout from sushi kan. Coming from Vancouver, I know I was spoiled when it came to sushi but I was sincerely hoping to find some solid sushi place in Ottawa. Sushi kan seemed to be a good place to start. Sushi pieces here were nicely rolled but the rice was a bit chewy and there was lots of it on the rolls. The spicy tuna rolls weren't spicy at all and they had too much filler (tempura) bits in them. Don't think they need tempura bits entirely in them but that's just me. Never seen this before. But the amount of tuna or salmon in the rolls they were in weren't skimpy. Oh yeah. Thought their bento box was a really good bang for your buck though. Not to mention it had actual ribs instead of just beef pieces. If you're looking for filling sushi, sushi kan is the way to go. I'm just gonna continue my search of a better sushi for now.. though I wouldn't mind the bento again.
Atmosphere: 5
Food: 3
Service: 5
Our party of eight made a reservation and our table was promptly ready upon arrival. The service was exceptional and the food was delivered with unparalleled speed. The quality and taste of the food were truly exceptional, warranting a rating of 10 out of 10 and highly recommended.
Atmosphere: 5
Food: 5
Service: 5
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