KFC
435 Stone Rd W, Guelph
(519) 823-8800
Recent Reviews
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The staff here do a great job handling rush hours. Even when it’s busy, they stay calm and professional. Food quality is consistent and served hot. Appreciate the good customer service.
Atmosphere: 5
Food: 5
Service: 5
I’ve visited this KFC multiple times and the experience has always been great. The chicken is fresh, hot, and well seasoned, and the staff are friendly even during busy hours. Service is fast for a food-court location, and orders are usually accurate. Definitely one of the better KFC outlets I’ve been to.
Atmosphere: 5
Food: 5
Service: 5
Horrible KFC, do NOT go here. Ignored all my instructions like no tomatoes and did nothing when I went back up to counter.
Atmosphere: 3
Food: 1
Service: 1
Ridiculously small portions for $13. No ice in my drink either.
Food: 2
Service: 3
I had a great experience at this KFC location. The restaurant was clean, the food was fresh, hot, and served quickly. The staff was friendly and professional, which made the visit even better.
Special thanks to staff for the excellent customer service. Very polite, attentive, and made sure my order was accurate.
Overall, a great KFC store with great service. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Does not sell chicken 1 hour before closing. What does KFC stand for? What does the closing time mean?
Service: 1
One of the costumers Santiago is so tall and handsome… he helped me get my order right
Atmosphere: 5
Food: 5
Service: 5
I placed a pickup order online and everything was ready right on time. The packaging was clean, nothing spilled, and all the sauces I requested were included. The staff double-checked my bag before handing it over, which I really appreciated. The chicken was juicy, and the tacos were filled well — not messy or soggy like some places.
Great job team
Keep this up
Atmosphere: 4
Food: 5
Service: 5
4 pieces of dark meat to go. They asked if thighs were okay. Got it home and it was awful. Dry and unedible. Probably sat most of day before I came and that is why they asked if thighs were ok
Atmosphere: 1
Food: 1
Service: 1
Thanks for wasting my time and gas
Think your getting the same deals here as other kfcs
Think again
I guess being in a mall they get special privileges
Service: 1
Restaurantji Recommends
The complete order for delivery was wrong. The receipt clearly displayed what was needed to fulfill the order and half of the items were missing. Deliver time was guaranteed for 4:25pm and it was an hour late. Food was cold. The phone number for the location doesn’t work and there was no proper customer service to rectify the issue. Disappointing. Will never return
There is no KFC in this mall but the listing exists. Really?!???
Atmosphere: 1
Food: 1
Service: 1
Essentially just scammed me out of money as the gave me 2 pieces when I ordered 3 and asked them before I left if it was the 3 piece and they said yes
Service wasn’t the best today. I know stuff can happen however, as someone who works in the mall. Sometimes I do depend on the food court for food during breaks. Now I’m not sure what was going on and why it took so long to get my food but it took them a full 30 minutes to get my order completed. Normally that is what a full break consists is 30 minutes. Thankfully I was working with someone who understood and I was still able eat. Still all together service needs to be better. As I do know not everyone is understanding of the situation. Definitely worth going to other places in the mall.
Service: 1
Need more staff and services gotta be fast. As will as food has to be fresh.
Atmosphere: 1
Food: 1
Service: 1
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