KFC
435 Stone Rd W, Guelph
(519) 823-8800
Recent Reviews
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waited 10 minutes to place order nobody on counter walked away
If I could give 0 stars, I would. This is by far the worst KFC location I have ever been to. I don't even normally leave reviews, but this location is serving food that is not even KFC product. I ordered a boneless box and was given some small strips that were just as processed as the popcorn chicken. It was nit the normal boneless chicken they serve and didn't not taste like KFC. They were most definitely Jane's chicken strips that you can buy from the grocery store. I know my products and this was not what they should have been serving. The strips were far smaller then the boneless chicken and were made of fully processed meat. I would recommend everyone avoid this location especially if you are used to KFC and know what it should be like.
Just close this location… it’s beyond repair
Spent $40 on two festive boxes
Received miserable slow service…
Drinks were served warm without ice…
Chicken in the sandwiches was small, tasteless and stale…
Fries were stale…
Coleslaw was funky and likely from three days ago…
Stuffing was drier than sand…
Asked for new drinks, they obliged but got them wrong…
Asked for fries instead of inedible coleslaw, they obliged with more stale fries…
Ended up ordering more food from a different vendor at the food court because this was the worst KFC I ever tried.
I pray I don’t get sick!
Atmosphere: 1
Food: 1
Service: 1
This location is extremely slow. The food is sometimes really good and other times it is disgusting.
The workers that work there are not very friendly and seem miserable doing their job.
This location is also very disorganized.
Atmosphere: 2
Food: 3
Service: 1
This is closed.... Waste of time...
Atmosphere: 1
Food: 1
Service: 1
The worst experience I ever had from a KFC. I bought a popcorn chicken meal for my toddler from this location this evening and accidentally dropped it right in-front of the shop right after I bought it . This happened as my kid was trying to reach something.
I cleaned that up and decided to buy another popcorn bucket . I went to the employee and ordered the popcorn and asked if he could refill the drink since it just fell right there and he told me i had to buy a meal to get a drink and they dont do a refill in a rude way.These words were from the employee of KFC at the stone road mall location on Dec 4 th at 730 pm.
Its not that they are responsible for it or responsible to give me a refill. But the least the employee can do is to express this in a kind way when literally all this happened infront of the shop .
That was the worst experience I had from a KFC location and would never recommend this KFC location in Stone road mall to anyone.
Atmosphere: 1
Service: 1
Very slow
Atmosphere: 1
Food: 4
Service: 1
The rudest staff here ever, you try talking to them and they talk over you , they don’t listen to what you say because they are too busy talking over you , asked the staff member for her name bust she refused to give it to me
Service at this location has gone down hill
Atmosphere: 1
Service: 1
Okay this is so disgusting, so disgusting. I just found some sort of hair in my food. If this is how food restaurants are these days please just shut down. Since when has food precautions become so disgusting. Could be any part of the body’s hair, regardless I should not be seeing this in food? I hate giving bad reviews but this one really just tops it.
Atmosphere: 1
Food: 1
Service: 1
The guy on the counter on September 21 at 11:40 handovers me delivery for a customer Krish T enquired a lot for order number however after reaching there I already told him the name who booked food,poor guy forgot to handover drink. And customer abused me
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Bad customer service .
Bad taste of the food..
Look uneatable .
Chicken didn’t cooked well.
Atmosphere: 2
Food: 1
Service: 1
Terrible service. Two cahes. One for kfc and one for taco bell. If yoy want to order chicken legs and fries supreme. You have to order from two different cashes. So i ordered two piece chicken legs. They wouldnt give it to me. Other kfc. Would give good service and let me have two legs. So I ordered 2 chicken legs and it comes with fries. And in order to get fry supreme, I would have to go buy another French fries with the cheese and meat on top.I dont get. In the past the Chicken was very tiny pieces period I will not come back here to this k.F c
Atmosphere: 1
Food: 1
Service: 1
Want to get ripped off and not get money back ? Come here and go ahead. I got ripped off tried getting my money back but they wouldn’t do it or replace my order…. I told them straight out I’m never ordering from there again !
Even tried calling before I went back and no one effin answered. And I called 3 times and listened to the phone ring for 10 mins they weren’t even busy when I got there….
Atmosphere: 1
Food: 1
Service: 1
Guy said they were closed but it wasnt even near closing time.
Gave me food poisoning.. I even think that the chicken served could have been expired.. I don't know but isn't there any food law that's supposed to make sure these restaurants maintain food quality in Canada?
Atmosphere: 1
Food: 1
Service: 1
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