KFC

435 Stone Rd W, Guelph
(519) 823-8800

Recent Reviews

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Bryce Oakley

Terrible service, slow and ridiculous

been there

Wait times are like seating in a dine in restaurant.. you are a fast food joint for gods sake…. Improve your speed… took 20 mins for a meal order

dheeraj reddy

Yesterday I’ve ordered chicken tenders with sweet n sour sauce. The food tastes good and Speed of service is tremendous.

Louis Contini

Ordered the 2 can dine meal 2 big chunch sandwiches and 2 popcorn chickens i took 1 bit and almost puked i got rotton lettuce on both sandwiches and they didnt even look like the big chunch chicken the popcorn chicken was dry and the sad part of all of this i was the very first order of the day i also tried calling the store to talk to a manger and no one answered let it ring for almost 5 mins

Heather Currie

Bought a 10 pc bucket and chicken was very dried out and almost black in color from sitting in warmer for to long my grandkids and myself were sick with committing and diarrhea for the night contacted manager and she really didn’t care and just smiled

SLTR_maggot

waited 10 minutes to place order nobody on counter walked away

Chris Mason

If I could give 0 stars, I would. This is by far the worst KFC location I have ever been to. I don't even normally leave reviews, but this location is serving food that is not even KFC product. I ordered a boneless box and was given some small strips that were just as processed as the popcorn chicken. It was nit the normal boneless chicken they serve and didn't not taste like KFC. They were most definitely Jane's chicken strips that you can buy from the grocery store. I know my products and this was not what they should have been serving. The strips were far smaller then the boneless chicken and were made of fully processed meat. I would recommend everyone avoid this location especially if you are used to KFC and know what it should be like.

Albert

Just close this location… it’s beyond repair

Spent $40 on two festive boxes

Received miserable slow service…
Drinks were served warm without ice…
Chicken in the sandwiches was small, tasteless and stale…
Fries were stale…
Coleslaw was funky and likely from three days ago…
Stuffing was drier than sand…

Asked for new drinks, they obliged but got them wrong…

Asked for fries instead of inedible coleslaw, they obliged with more stale fries…

Ended up ordering more food from a different vendor at the food court because this was the worst KFC I ever tried.

I pray I don’t get sick!

Atmosphere: 1

Food: 1

Service: 1

Jamie Jansen

This location is extremely slow. The food is sometimes really good and other times it is disgusting.

The workers that work there are not very friendly and seem miserable doing their job.

This location is also very disorganized.

Atmosphere: 2

Food: 3

Service: 1

Nosferatu

This is closed.... Waste of time...

Atmosphere: 1

Food: 1

Service: 1

smilty george

The worst experience I ever had from a KFC. I bought a popcorn chicken meal for my toddler from this location this evening and accidentally dropped it right in-front of the shop right after I bought it . This happened as my kid was trying to reach something.
I cleaned that up and decided to buy another popcorn bucket . I went to the employee and ordered the popcorn and asked if he could refill the drink since it just fell right there and he told me i had to buy a meal to get a drink and they dont do a refill in a rude way.These words were from the employee of KFC at the stone road mall location on Dec 4 th at 730 pm.

Its not that they are responsible for it or responsible to give me a refill. But the least the employee can do is to express this in a kind way when literally all this happened infront of the shop .
That was the worst experience I had from a KFC location and would never recommend this KFC location in Stone road mall to anyone.

Atmosphere: 1

Service: 1

Jingting Cui (Jt)

Very slow

Atmosphere: 1

Food: 4

Service: 1

Brendon Hyde

The rudest staff here ever, you try talking to them and they talk over you , they don’t listen to what you say because they are too busy talking over you , asked the staff member for her name bust she refused to give it to me

Service at this location has gone down hill

Atmosphere: 1

Service: 1

Anie Thao

Okay this is so disgusting, so disgusting. I just found some sort of hair in my food. If this is how food restaurants are these days please just shut down. Since when has food precautions become so disgusting. Could be any part of the body’s hair, regardless I should not be seeing this in food? I hate giving bad reviews but this one really just tops it.

Atmosphere: 1

Food: 1

Service: 1

Singh saini Gagan

The guy on the counter on September 21 at 11:40 handovers me delivery for a customer Krish T enquired a lot for order number however after reaching there I already told him the name who booked food,poor guy forgot to handover drink. And customer abused me

Atmosphere: 2

Food: 2

Service: 2

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