McDonald's

Name: McDonald's
Address: 65 Gordon St, Guelph, Ontario, N1H 4H5, Canada
Telephone: (519) 836-3070
Price range: $
Rating: 3

$ • Fast Food, Burgers, Coffee Shops

Hours:
65 Gordon St, Guelph
(519) 836-3070

Menu Order Online

About McDonald's

McDonald's offers a variety of food options with varying experiences. Some customers have reported mixed results with their orders, such as a cheeseburger happy meal arriving without cheese. However, the food is generally described as fine. The staff's cleanliness and attentiveness have been hit or miss, with some employees showing a lack of concern for potentially hazardous situations. Despite these issues, the manager Pete is commended for his friendliness and helpfulness. One customer particularly enjoys the fresh food and considers this the best McDonald's. Bathroom facilities are praised for their availability and cleanliness. Recent reviews highlight friendly and welcoming staff, especially noting Thushada for preparing the best vanilla cone and hot fudge sundae, with perfect presentation and care. The location is known for serving proper-sized vanilla cones, which are hard to find elsewhere. The staff is consistently professional and pleasant, even during busy times. The McDonald's app is recommended for regular customers due to great deals and rewards. Additionally, the store maintains a very clean environment, and the front counter workers are quick and responsive. Travis, a staff member, is praised for offering excellent service and extras. When issues arise, such as problems with the mobile app, the manager provides significant assistance. Overall, this McDonald's is a reliable place for fresh food and friendly service.

Recent reviews mention that the staff responds quickly and helps when needed. Orders placed via the monitor sometimes do not print a receipt or order number, but staff members assist to resolve this. Some customers noted that there was no ice, and drinks were warm, and that trash cans were overflowing, making it difficult to throw away trash. The interior furniture and overall building condition need repairs, as the current state is unappealing. One customer shared a very wonderful experience with a staff member named Sydney, who made sure everything was to their liking, providing a nice mood boost on a tough day. The food was described as good, nothing extraordinary, with service being fast and efficient. The presence of GEL members walking around was seen as a refreshing sight. However, there was a negative comment about homeless people roaming nearby, which affected the experience, though it was acknowledged that there was little that could be done about it. Overall, the reviews reflect a mix of positive service, good food, and some areas needing maintenance.