Very sterile. Lost that down to Earth feel. Price matched its decor. I will head back to Tim Hortons.
Atmosphere: 3
Service: 1
Ghirmawit Kidane
Really nice space to be and I love to study and chill with my friends in ❤️❤️❤️✨
Atmosphere: 5
Food: 5
Service: 4
Mohammadreza Azarshab
Honestly I love to spend my day working on something in my computer in there and have a nice coffee.
Atmosphere: 5
Service: 5
Kathy An
I don’t normally give negative reviews…and I am hoping that with more training that the food and coordination of service improves. I was once a regular at the original Planet Bean. I ordered breakfast and some baking. I only ate the two small pieces of bacon (which were tasty), the very dry, small serving of flavourless, cold “scrambled eggs” and I could not eat any of the $4.00 cold, hard, unseasoned potato wedges. There was no salt or pepper visible…I was too tired to get up and ask..after 3 trips to the till and counter just to get our order and pay the bill. The baking was overrated as local and high quality ingredients…at $5.00 per small muffin..and a lemon square with a rock hard bottom crust…another $5.00. When I needed sugar and cream for tea and coffee…they had run out…and did not know where there as sugar …I spotted a bowl of sugar on their inside counter…and then I used it ….The tea and coffee were good, once we found the cream and sugar!! Overall it as a disappointing experience. At the till, the cashier and the “cook” were not able to clarify the bill…it took a full 5 min. to get to an agreement. I would recommend that they get an experienced manager and cook to train the staff. Without this, I fear their food options may put people off. I really hope this place will improve…so that I can enjoy being a regular customer. The young women at the till was friendly and kind.
Atmosphere: 2
Food: 1
Service: 2
Kajal Patel
A great spot for coffee—bright and cheerful atmosphere. The iced coffee was amazing, and the staff were very friendly and helpful. It was a bit costly, but overall a nice experience.
Atmosphere: 3
Food: 5
Service: 5
Marcella Corroeli Jager
So glad Planet Bean is open again! But when I walked in the vibe is a little stark? Grey and white walls? No plants? Hoping to see some life injected into this local institution. The addition of a breakfast and lunch side kitchen is smart with the train station and City Hall nearby. I had the ciabatta breakfast bun - good! Could use tomato and lettuce though. Hoping for good things from Planet Bean!
Erin Mac
Had a delicious coffee and date square today.
Atmosphere: 4
Food: 4
Service: 4
Jennifer Dick
I am not usually one to write reviews but with this location reopening, I had to share my feedback. I asked for a bagel with cream cheese & butter and this is what I received. After leaving, I went BACK to ask for more cream cheese and this was the “more cream cheese” given to me. The shop was very dark, not many lights on to give it a warm & welcoming ambiance. A bit disappointed to learn that the owners were also present while this occurred and didn’t really seem to care. We were very excited to see that this location was reopening but to be honest, we won’t be back. I think they rushed the opening and sadly did not execute.
Atmosphere: 1
Food: 1
Service: 1
Laura
Let this be a warning to NOT order anything from planet bean website. I ordered on Nov 11 and my package hasn’t even been shipped yet. Reached out and was told two weeks ago that it would arrive by end of week, yet still not even shipped. I understand that back orders and things happen, but nothing was ever communicated to me and I’ve had to reach out twice now to see what is going on. Really disappointing experience, will not shop here again
Prickly Cactus
Great selection of teas and delicious hot apple cider.
Coffee is still great but I feel sorry for the overworked staff forced to explain why they have almost no coffee beans?? Certainly no one is taking home the free coffee they're promised as an employment benefit, because, no beans. Apparently this is a result of prioritizing wholesale distribution over the loyalty of Guelph customers who have supported this business's growth from Day One. No way is this location operating within BCorp criteria. Explanation?
J. Dale
PLANET BEAN FOREVER!!!
Atmosphere: 5
Food: 5
Service: 5
M
Haven't been since 2020 due to the terrible coffee--used to be excellent. Went in and ordered a large latte, what I received was lightly coloured water that still tasted burnt some how. Understand why its close to closing down now.
Very sterile. Lost that down to Earth feel. Price matched its decor. I will head back to Tim Hortons.
Atmosphere: 3
Service: 1
Really nice space to be and I love to study and chill with my friends in ❤️❤️❤️✨
Atmosphere: 5
Food: 5
Service: 4
Honestly I love to spend my day working on something in my computer in there and have a nice coffee.
Atmosphere: 5
Service: 5
I don’t normally give negative reviews…and I am hoping that with more training that the food and coordination of service improves. I was once a regular at the original Planet Bean.
I ordered breakfast and some baking. I only ate the two small pieces of bacon (which were tasty), the very dry, small serving of flavourless, cold “scrambled eggs” and I could not eat any of the $4.00 cold, hard, unseasoned potato wedges. There was no salt or pepper visible…I was too tired to get up and ask..after 3 trips to the till and counter just to get our order and pay the bill. The baking was overrated as local and high quality ingredients…at $5.00 per small muffin..and a lemon square with a rock hard bottom crust…another $5.00. When I needed sugar and cream for tea and coffee…they had run out…and did not know where there as sugar …I spotted a bowl of sugar on their inside counter…and then I used it ….The tea and coffee were good, once we found the cream and sugar!!
Overall it as a disappointing experience. At the till, the cashier and the “cook” were not able to clarify the bill…it took a full 5 min. to get to an agreement.
I would recommend that they get an experienced manager and cook to train the staff. Without this, I fear their food options may put people off. I really hope this place will improve…so that I can enjoy being a regular customer.
The young women at the till was friendly and kind.
Atmosphere: 2
Food: 1
Service: 2
A great spot for coffee—bright and cheerful atmosphere. The iced coffee was amazing, and the staff were very friendly and helpful. It was a bit costly, but overall a nice experience.
Atmosphere: 3
Food: 5
Service: 5
So glad Planet Bean is open again! But when I walked in the vibe is a little stark? Grey and white walls? No plants? Hoping to see some life injected into this local institution. The addition of a breakfast and lunch side kitchen is smart with the train station and City Hall nearby. I had the ciabatta breakfast bun - good! Could use tomato and lettuce though. Hoping for good things from Planet Bean!
Had a delicious coffee and date square today.
Atmosphere: 4
Food: 4
Service: 4
I am not usually one to write reviews but with this location reopening, I had to share my feedback. I asked for a bagel with cream cheese & butter and this is what I received. After leaving, I went BACK to ask for more cream cheese and this was the “more cream cheese” given to me. The shop was very dark, not many lights on to give it a warm & welcoming ambiance. A bit disappointed to learn that the owners were also present while this occurred and didn’t really seem to care. We were very excited to see that this location was reopening but to be honest, we won’t be back. I think they rushed the opening and sadly did not execute.
Atmosphere: 1
Food: 1
Service: 1
Let this be a warning to NOT order anything from planet bean website. I ordered on Nov 11 and my package hasn’t even been shipped yet. Reached out and was told two weeks ago that it would arrive by end of week, yet still not even shipped.
I understand that back orders and things happen, but nothing was ever communicated to me and I’ve had to reach out twice now to see what is going on. Really disappointing experience, will not shop here again
Great selection of teas and delicious hot apple cider.
Restaurantji Recommends
Coffee is still great but I feel sorry for the overworked staff forced to explain why they have almost no coffee beans?? Certainly no one is taking home the free coffee they're promised as an employment benefit, because, no beans. Apparently this is a result of prioritizing wholesale distribution over the loyalty of Guelph customers who have supported this business's growth from Day One. No way is this location operating within BCorp criteria. Explanation?
PLANET BEAN FOREVER!!!
Atmosphere: 5
Food: 5
Service: 5
Haven't been since 2020 due to the terrible coffee--used to be excellent. Went in and ordered a large latte, what I received was lightly coloured water that still tasted burnt some how. Understand why its close to closing down now.
Atmosphere: 1
Service: 1
Great space to have your cup of cuppa.
Atmosphere: 5
Food: 5
Service: 5
Good Coffee!!
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