I am not usually one to write reviews but with this location reopening, I had to share my feedback. I asked for a bagel with cream cheese & butter and this is what I received. After leaving, I went BACK to ask for more cream cheese and this was the “more cream cheese” given to me. The shop was very dark, not many lights on to give it a warm & welcoming ambiance. A bit disappointed to learn that the owners were also present while this occurred and didn’t really seem to care. We were very excited to see that this location was reopening but to be honest, we won’t be back. I think they rushed the opening and sadly did not execute.
Laura
Let this be a warning to NOT order anything from planet bean website. I ordered on Nov 11 and my package hasn’t even been shipped yet. Reached out and was told two weeks ago that it would arrive by end of week, yet still not even shipped. I understand that back orders and things happen, but nothing was ever communicated to me and I’ve had to reach out twice now to see what is going on. Really disappointing experience, will not shop here again
Prickly Cactus
Great selection of teas and delicious hot apple cider.
Patricia
Coffee is still great but I feel sorry for the overworked staff forced to explain why they have almost no coffee beans?? Certainly no one is taking home the free coffee they're promised as an employment benefit, because, no beans. Apparently this is a result of prioritizing wholesale distribution over the loyalty of Guelph customers who have supported this business's growth from Day One. No way is this location operating within BCorp criteria. Explanation?
J. Dale
PLANET BEAN FOREVER!!!
Atmosphere: 5
Food: 5
Service: 5
M
Haven't been since 2020 due to the terrible coffee--used to be excellent. Went in and ordered a large latte, what I received was lightly coloured water that still tasted burnt some how. Understand why its close to closing down now.
Atmosphere: 1
Service: 1
Jithin Varghese
Great space to have your cup of cuppa.
Atmosphere: 5
Food: 5
Service: 5
Arshi Gautam
Good Coffee!!
Big Fay
I ain't had food, loud but chill
Pelumi Agboola
Cosy ambience. Loved my hot chocolate and my friend had mocha. Adequate service, had a good time ?
Great place for me to hang out and work on my writing.
Solomon Abraham
Very inclusive of all sexual orientation and has a good coffee aroma scent.
Atmosphere: 5
Food: 5
Service: 5
Mark GNARZ
Haven't been here since 2020 due to the coffee always tasting utterly burnt. Tried again recently and the large Americano was just coloured water.Not coming back.
Carey McDonald
Good coffee and friendly
Atmosphere: 5
Food: 5
Service: 5
Mario Gonsalves
Awesome place… Staff always has a kind ear listening to my life complaining. Thank you, oh and the coffee’s good ??
I am not usually one to write reviews but with this location reopening, I had to share my feedback. I asked for a bagel with cream cheese & butter and this is what I received. After leaving, I went BACK to ask for more cream cheese and this was the “more cream cheese” given to me. The shop was very dark, not many lights on to give it a warm & welcoming ambiance. A bit disappointed to learn that the owners were also present while this occurred and didn’t really seem to care. We were very excited to see that this location was reopening but to be honest, we won’t be back. I think they rushed the opening and sadly did not execute.
Let this be a warning to NOT order anything from planet bean website. I ordered on Nov 11 and my package hasn’t even been shipped yet. Reached out and was told two weeks ago that it would arrive by end of week, yet still not even shipped.
I understand that back orders and things happen, but nothing was ever communicated to me and I’ve had to reach out twice now to see what is going on. Really disappointing experience, will not shop here again
Great selection of teas and delicious hot apple cider.
Coffee is still great but I feel sorry for the overworked staff forced to explain why they have almost no coffee beans?? Certainly no one is taking home the free coffee they're promised as an employment benefit, because, no beans. Apparently this is a result of prioritizing wholesale distribution over the loyalty of Guelph customers who have supported this business's growth from Day One. No way is this location operating within BCorp criteria. Explanation?
PLANET BEAN FOREVER!!!
Atmosphere: 5
Food: 5
Service: 5
Haven't been since 2020 due to the terrible coffee--used to be excellent. Went in and ordered a large latte, what I received was lightly coloured water that still tasted burnt some how. Understand why its close to closing down now.
Atmosphere: 1
Service: 1
Great space to have your cup of cuppa.
Atmosphere: 5
Food: 5
Service: 5
Good Coffee!!
I ain't had food, loud but chill
Cosy ambience. Loved my hot chocolate and my friend had mocha. Adequate service, had a good time ?
Atmosphere: 4
Service: 5
Restaurantji Recommends
Great place for me to hang out and work on my writing.
Very inclusive of all sexual orientation and has a good coffee aroma scent.
Atmosphere: 5
Food: 5
Service: 5
Haven't been here since 2020 due to the coffee always tasting utterly burnt. Tried again recently and the large Americano was just coloured water.Not coming back.
Good coffee and friendly
Atmosphere: 5
Food: 5
Service: 5
Awesome place… Staff always has a kind ear listening to my life complaining. Thank you, oh and the coffee’s good ??
Atmosphere: 5
Food: 5
Service: 5
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