Starbucks

Mall, 435 Stone Rd W, Guelph
(519) 822-5733

Recent Reviews

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Holly

There was a very rude lady working today, August 1 at around 2pm. There was one person ordering at the counter and I had lined up directly behind them, as one usually does at Starbucks. I didn’t realize there was a small sign off to the side that said “line up here”.

This employee (who wasn’t even working the register) came over to the till and shouted “LINE UP OVER THERE!” … like okay miss ma’am… there was one other customer behind me in line and I don’t it was necessary to yell at us.

Management should probably do something about this one because from the looks of these reviews, this was not a one time thing.

Atmosphere: 4

Food: 3

Service: 1

Gurleen Aujla

The iced coffee was very good and this location had a nice place to sit.

Atmosphere: 4

Food: 5

Service: 4

Chris Vanvosselen

Delicious coffee and friendly service

Service: 5

S T

The person behind the counter who was working May 31st at 5:20pm was absolutely miserable. No help and really rude. I would not recommend this location. Go to the one outside of the mall

Atmosphere: 1

Food: 2

Service: 1

Gurleen Kaur

I went there to get my Birthday freebie. The lady customer asked me you haven’t got it in last few days instead of greeting me and asking what should I like.Like seriously! Why would I ask for something again if I had it already.Rude customer service even by the order taker and the one who served me.The starbucks close to this location is much better in terms of customer service.

Atmosphere: 1

Food: 4

Service: 1

Paul Gaasenbeek

The service is always lacking. I am at the point of not entering any location.

Atmosphere: 3

Food: 3

Service: 1

zackery connors

It's nice but a bit expensive

Atmosphere: 5

Food: 5

Service: 5

Sarah Ralston

I have tired to order a Venti caramel macchiato and a hot breakfast item..Through Uber eats. I was unable due to the fact that there isn't coffee or any hot drinks on the menu.I wonder how a coffee shop doesn't have hot drinks on the menu?Very disappointed!

Atmosphere: 1

Food: 1

Service: 1

Emily Bryksa

Just received my order via delivery and the store didn't provide a straw so I can't drink my frappuccino.

Dave Prosser

Staff are awesome and my coffee was great.

Atmosphere: 5

Food: 5

Service: 5

Jamie Jansen

The food and drinks here are excellent. The service is okay but I find that it can be inconsistent. Sometimes, it takes 10 minutes for food but my drink was made quicker. One time I ordered a cold pastry and it took about 10 minutes to get to me, while the employees were standing around and talking amongst themselves. Overall, I enjoy coming to this Starbucks.

Atmosphere: 3

Food: 5

Service: 4

Soniya SK.

The worst Starbucks, I have visited. The brownie tasted horrible. Poor c/s. The lady making the drinks was moody and not friendly. The cashier seemed unprofessional. Won't return or recommend.

Atmosphere: 1

Food: 1

Service: 1

Stacy G

Just awful- went through the drive thru requested a cappuccino with cinnamon - no cinnamon and they have no clue how to make a decent cup of coffee anymore and for the price of 6 dollars. Honestly lately I feel Starbucks should just close down their quality keeps

Food: 1

Service: 1

María Rincón

Very rude barista

Atmosphere: 1

Food: 1

Service: 1

Tali'Norah Vermeulen

I love going to this place, everyone is very friendly (Julie and Amy, the whole crew).

Atmosphere: 5

Food: 5

Service: 5

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