Mr.Sub

478 King St E, Hamilton
(905) 523-5922

Photos

+27 photos
+26 photos
Add a photo

Recent Reviews

I placed an order through the MR. SUB app for a coupon deal. When I got to the restaurant I was told they didn't have the ingredient needed to make the sub. The girl behind the counter had to wait until I got there to talk to me and make my order. There were a lot of customers ordering in the restaurant at the same time and she did an awesome job serving all of them while talking with me to make sure I got what I wanted.

The app should not let you place...
Sub was good but the lady making it was talking on on her AirPods to somebody on her cell phone and constantly asked me questions I answered multiple times because she was more concerned with her phone call than the customer in front of her. At least get off the phone while you serve someone

EDIT- They made it right. First rate customer service. They fired her and gave me loads of food
Good thing it has the same food as every other Mr Sub or I wouldn’t go back. They will be on the phone the entire time you are trying to give them your order so they aren’t paying attention and will be making something you didn’t ask for. You feel like you are interrupting them every time you go into this store as they are always speaking some other language on an earpiece and give you a dirty look when you walk in. Not welcoming or friendly at all.

More Reviews