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“Love this location. Always go in after work so I don’t have to cook. Always have a chat with them . Clean store always . The crew they have are great team. They take good care of the store n the food is never old they will make it fresh to order if need be.
Kid-friendliness: The team there are very friendly. It’s nice to come in n see someone smiling . Even before you get to the counter they are asking how are you today .“
“Fennell popeyes has stepped up their game. No more uncooked chicken, or nugget size tenders. Excellent service and open late on weekends.
Bought some chicken thus sunday night and boy it was fresh and fully cooked. The guy who does front counter, at 1 am, good job man and good job to cook as well. Keep it up“
“I would like to take a moment to extend my heartfelt gratitude to the Popeyes team at the Main West location for an outstanding first experience. Having been a long-time customer of KFC, I recently decided to try Popeyes after hearing about the restaurant’s high standards, commitment to cleanliness, and the fact that the chicken served is Halal.
Upon my visit with my wife and daughter, we were warmly welcomed by the manager, Mr. Nazer, who immediately set the tone for an exceptional dining experience. He personally introduced himself and took the time to walk us through the menu, carefully explaining the quality of ingredients and the standards that Popeyes upholds. His knowledge, patience, and genuine passion for the brand were truly remarkable.
Mr. Nazer went above and beyond by offering tailored recommendations to suit the dietary needs of my wife and daughter, which we found extremely helpful. Throughout our meal, he checked in with us to ensure everything was satisfactory, even stopping by our table to ask if we needed anything further, such as sauces or additional items.
In all my years of dining, it is rare to encounter a manager who demonstrates such dedication, compassion, and professionalism. Mr. Nazer is not only a leader but also a true ambassador for the Popeyes brand. I believe Popeyes is very fortunate to have someone of his caliber representing them.
As a doctor, I value quality, cleanliness, and care deeply, and I can confidently say that Popeyes delivers on all of these fronts. I will be highly recommending this location—and Mr. Nazer in particular—to my colleagues and fellow hospital staff.
Keep up the excellent work.
Dr. Michael McMaster children’s Hospital“
Chicken • $
“No more Mary Browns! I have been eating mary Brown’s chicken since it opened in Ontario. Loved it, mostly because they used to give you real honey for the chicken. Well, I was introduced to Popeyes a few years ago. It took me a few times to really enjoy it, only because I was stuck on the lack of honey. lol
Well, since moving to Ancaster three years ago, I am now a huge Popeye fan. The gentleman that owns or manages it, is truly a lovely person. Always friendly and grateful. The first time I went in, I said to the person with me, I wonder what their fries are like, and the man gave me some to try.
Their sandwiches are fantastic! Big pieces of chicken, perfectly cooked. As opposed to Mary Brown’s, whose chicken is now less than half the size of these ones.
The chicken is cooked so perfectly here. I’m afraid to try any other Popeyes again.“
Chicken • $
“Awesome customer service.. Thank u for warm welcome and good food.. The food was at exactly edible temperature..Awesome manager.. I don’t exactly remember her name but i guess it was dakshya or smth.. I would like to thank her for her help in taking my order with good advice.. Surely visiting “
“The Pakistani uncle is super chill!!! I think he's the owner not too sure, but he DEFINITELY deserves this 5 star review!! Buttermilk ranch usually costs extra, but he gave it to my friend for free and even offered me a free refill for my drink. He's always cracking jokes with me whenever I visit and is SUPERRR FRIENDLY!! Wish I got his name so I could let you guys know who to be extra chill with next time you visit this place.“
“I had an amazing experience at the Popeyes on Real Rd. East in Hamilton. The service here is truly exceptional—fast, friendly, and attentive. The staff went above and beyond to make sure my order was perfect, and they greeted me with genuine smiles from the moment I walked in.
Not only was the food fresh, hot, and exactly as expected, but the team also made me feel valued as a customer. It’s rare to find such consistent, positive service at a fast-food restaurant, but this location really stands out.
If you’re in Hamilton and craving Popeyes, I highly recommend stopping by the Real Rd. East location. They set the standard for customer service!“