Disgusting behaviour form staff as usual from there kind
Sarah Paterson
Extremely rude employees. My son and I came here for dinner strictly because we had a coupon and were in the area; this is not our usual location. The girls at the counter looked instantly bothered by our presence. I immediately showed the coupon and said we would have the cold cut combos which I learned was not actually a combo but apparently meant just the sub type... super misleading but fine. She was sure to tell me no no honey and roll her eyes to the other girl condescending in the process of explaining though. Apparently this location only has two bread options white or multigrain and when we asked for our usual Italian herb and cheese were just told they don't have. Just white or multigrain! While my son took a millisecond too long to pick his toppings she would roll her eyes and sigh audibly. While checking out and asking the girl to actually make it a combo for both of us another $10 was added to what I thought the coupon was originally including so $25 for a mediocre meal. While we were dining in we were also accosted by a dozen fruit flies and our feet felt glued to the sticky floors. We definitely won't be back!
courtney MacAulay
Thank you so much for accommodating my complicated order! Much appreciated and the only subway I will order from for delivery. Thank you thank you thank you Mehkk (sorry if I spelt this wrong).
Gulfam Alvi
Good experience
Ava Engler
Absolutely unacceptable behavior and zero customer service.
I placed an online order at this Subway location and asked my boyfriend to pick it up. I specifically requested a sauce on the side, but it was put directly on the sandwich. When I tried it, I hated it, so we went back to politely ask for it to be remade.
The staff member’s reaction was completely uncalled for. She snatched the receipt from my boyfriend’s hand, threw it at him twice, and started screaming in his face, swearing, and accusing him of lying — all in front of other customers. She was aggressive to the point where it looked like she was about to climb over the counter. Even after he left the store, she continued shouting.
She claimed she made the order “exactly as it was on the receipt,” which was not true. She also said she “wasn’t allowed to give extra sauce,” yet gave it anyway — and drenched my boyfriend’s sub in the same sauce we never asked for. When we asked to speak to a manager, she outright refused.
I left this experience upset, embarrassed, and completely disappointed. There was zero professionalism, no willingness to fix a mistake, and frankly, the behavior was borderline threatening. This kind of treatment is absolutely not okay and needs to be addressed.
Her name is MEHAK.
nidhi goyani
It was my first time at this location and i must say Paras prepared my sandwich (tandoori spiced mozz and veggie )very delicious. He is professional, and provided good customer service. Highly satisfied.
Jesal Patel
I must say my experience here every-time I have been there is definitely better than other subways. I hope they keep up the good work.
Placed a scheduled order for pick up. The subs were cold and soggy. Seems that they were probably made when the order was received rather than when it was scheduled for. However, the subs were made as instructed and they were not stingy with the toppings.
I am writing to express my disappointment with the customer service I experienced During my visit, "I felt that my concerns were not addressed properly," "the staff was unprofessional," Food was not made properly and this incident was disappointing and dissatisfied
Atmosphere: 1
Food: 1
Service: 1
April Crawford
They were really cheap with the cheese and veggies. This is the second time the fiance and I went with bad service and will not be returning to this location.
Atmosphere: 2
Food: 3
Service: 2
Kartik Patel
Rahul you are trained now
Atmosphere: 5
Food: 5
Service: 5
Krutarth Mankar
Amazing service and friendly approach by Hardeep at the counter while providing transaction portal and taking my order. Very polite and assisting with clear navigation with best options for my order.
Vegetarian options: Amazing vegetarian options. At par in quality with other stuff in menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Cookies
Aynsley Smith
I will need to try this place again. Perhaps I am overly sensitive today, but staff seemed indifferent or rude. Only person in the place. The tone...like I was bugging them. Lack of eye contact, attention to detail by the one in particular. Will try again and will stop coming if a pattern.
Disgusting behaviour form staff as usual from there kind
Extremely rude employees. My son and I came here for dinner strictly because we had a coupon and were in the area; this is not our usual location. The girls at the counter looked instantly bothered by our presence. I immediately showed the coupon and said we would have the cold cut combos which I learned was not actually a combo but apparently meant just the sub type... super misleading but fine. She was sure to tell me no no honey and roll her eyes to the other girl condescending in the process of explaining though. Apparently this location only has two bread options white or multigrain and when we asked for our usual Italian herb and cheese were just told they don't have. Just white or multigrain! While my son took a millisecond too long to pick his toppings she would roll her eyes and sigh audibly. While checking out and asking the girl to actually make it a combo for both of us another $10 was added to what I thought the coupon was originally including so $25 for a mediocre meal. While we were dining in we were also accosted by a dozen fruit flies and our feet felt glued to the sticky floors. We definitely won't be back!
Thank you so much for accommodating my complicated order! Much appreciated and the only subway I will order from for delivery. Thank you thank you thank you Mehkk (sorry if I spelt this wrong).
Good experience
Absolutely unacceptable behavior and zero customer service.
I placed an online order at this Subway location and asked my boyfriend to pick it up. I specifically requested a sauce on the side, but it was put directly on the sandwich. When I tried it, I hated it, so we went back to politely ask for it to be remade.
The staff member’s reaction was completely uncalled for. She snatched the receipt from my boyfriend’s hand, threw it at him twice, and started screaming in his face, swearing, and accusing him of lying — all in front of other customers. She was aggressive to the point where it looked like she was about to climb over the counter. Even after he left the store, she continued shouting.
She claimed she made the order “exactly as it was on the receipt,” which was not true. She also said she “wasn’t allowed to give extra sauce,” yet gave it anyway — and drenched my boyfriend’s sub in the same sauce we never asked for. When we asked to speak to a manager, she outright refused.
I left this experience upset, embarrassed, and completely disappointed. There was zero professionalism, no willingness to fix a mistake, and frankly, the behavior was borderline threatening. This kind of treatment is absolutely not okay and needs to be addressed.
Her name is MEHAK.
It was my first time at this location and i must say Paras prepared my sandwich (tandoori spiced mozz and veggie )very delicious. He is professional, and provided good customer service. Highly satisfied.
I must say my experience here every-time I have been there is definitely better than other subways. I hope they keep up the good work.
Worst service
Atmosphere: 2
Food: 1
Service: 1
Getting too expensive
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki 240 Cals
Placed a scheduled order for pick up. The subs were cold and soggy. Seems that they were probably made when the order was received rather than when it was scheduled for. However, the subs were made as instructed and they were not stingy with the toppings.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
I am writing to express my disappointment with the customer service I experienced
During my visit, "I felt that my concerns were not addressed properly," "the staff was unprofessional,"
Food was not made properly and this incident was disappointing and dissatisfied
Atmosphere: 1
Food: 1
Service: 1
They were really cheap with the cheese and veggies. This is the second time the fiance and I went with bad service and will not be returning to this location.
Atmosphere: 2
Food: 3
Service: 2
Rahul you are trained now
Atmosphere: 5
Food: 5
Service: 5
Amazing service and friendly approach by Hardeep at the counter while providing transaction portal and taking my order. Very polite and assisting with clear navigation with best options for my order.
Vegetarian options: Amazing vegetarian options. At par in quality with other stuff in menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Cookies
I will need to try this place again. Perhaps I am overly sensitive today, but staff seemed indifferent or rude. Only person in the place. The tone...like I was bugging them. Lack of eye contact, attention to detail by the one in particular. Will try again and will stop coming if a pattern.
Atmosphere: 3
Food: 3
Service: 2
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