The Mule Hamilton

41 King William St, Hamilton
(289) 389-2555

Recent Reviews

Aaron Mendonca

Hamilton's gem! Tequila selection is off the charts ? Bartenders are A+ and Matt lead us on a custom tasting experience! Food? Mind-blowing, especially the tacos ? Perfect pre-concert vibe, music on point ? Don't miss out, it's a must-visit! ??"

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carne Asada Fried Chicken Habanero Brisket Tacos and the Og Fish Tacos, Halloumi Taco, The Fish Taco, Queso Fundido, Chicken Taco

Antonia Angelini

I go to this restaurant probably once a month and will continue to do so. The quality never disappoints and the ambiance it’s amazing. Amazing tacos, tasty margaritas and great music!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: The Fish Taco, Chicken Taco

Simone Bennett

Amazing food and atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Terry Doskoch

Just had dinner at The Mule in Hamilton and it was absolutely fantastic! The food and atmosphere were excellent and most of all, our main waitress Kelty was PHENOMENAL!!!…Keep up the great job!…Will definitely return…One of our favourite spots now to dine!!!!!

Atmosphere: 5

Food: 5

Service: 5

Alan A.

I’ve been to the Mule many times. It’s a restaurant that I have recommended to many friends and family. This particular night, I brought my mother, uncle, aunt and cousin. I was excited for them to try the tacos and experience the energy in this place. In my previous visits to the Mule, the service has always been excellent but time it was different. We came in the restaurant and noticed several of these small 2-person tables were occupied. I asked the server in the long green dress, if we could sit in the back as there were several empty tables. She responded no it’s not open in a rude tone of voice and just looked away. That was the worst service I’ve ever had in a restaurant or a business establishment. Then she comes to serve us with a totally different attitude, now acting overly friendly. This was weird and unacceptable. Then you expect a tip?If you are working as a server, bartender or manager in a restaurant you need to have good customer service, that’s 101. You are representing the company. I’ve travelled the world and have been to quite a few restaurants and having good service is not option. Learn from Dubai, their service is impeccable. There is no reason why we should put 3 mini-tables together against the wall when there are empty tables in the back and people eating. That’s just ridiculous. It was embarrassing to my family. I will never come back nor recommend this place to my family or friends. Owners and management, please talk to your staff, especially the girl in the green dress that worked after 9pm on April 15th. This incompetency just ruined thousands of dollars of potential business I would have brought the Mule.

Atmosphere: 1

Food: 4

Service: 1

Carlo Matraia

We went here yesterday afternoon upon reading several restaurant reviews for Hamilton. I have to say I'm very happy we chose The Mule. The food, service and atmosphere were second to none. We will be back!

Atmosphere: 5

Food: 5

Service: 5

Darren Vass

Great food that comes out super quick! Can get a bit loud though.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: The Fried Chicken, The Fish Taco

Sandra W

First time trying this place. It was okay. Calamari was amazing but the tacos were just okay. Pork belly was very dry though. Service was a little slow but it did start to get busy.

Atmosphere: 5

Food: 4

Service: 3

E. Chen

Great food with excellent service at reasonable prices. The menu had simple list of tacos and appetizers dishes. The tacos were delicious and appetizers were good almost main dish portions. Dishes were flavourful and service was attentive and friendly. They had in particular multiple kinds of El Yucateco hot sauces. Would recommend stopping by!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: White Fish Ceviche, Fish Taco

Kim Easter

Great place for a date or late meal, great service friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Kellie Thomas

Heard a lot of great things about The Mule and I would say it delivered. Food and drinks were good, great playlist and movies playing behind the bar. Some of the taco’s tortillas could have been warmer but everything still tasted amazing. Will be coming back for sure.Vegetarian options: Brussels sprout and mushroom tacos and other veg optionsDietary restrictions: The restaurant is gluten free

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: White Fish Ceviche, Fish Taco, Queso Fundido, Chicken Taco

T. A

Good tacos

Lisa Lily

The best place to get tacos! I love that their entire food menu is gluten-free. The service is also excellent. The tall seat chairs are extremely uncomfortable. So much so that half of us chose to stand instead. The music is way too loud. If you are able to sit at a short table, your seat will be more comfortable . If you are booking for a large party you will be stuck sitting at the tall table and the very uncomfortable chairs. They should really consider finding better seats.

Atmosphere: 3

Food: 5

Service: 5

Can Ben

Rating this via Uber eats.Queso - 10/10C and D 10/10Honey garlic chicken - 5/10Chich - 2/10Food was packaged smartly and came quick. Overall good experience. I definitely will go and dine in for the c and d tacos!!!As for price it was higher than necessary but not so bad I felt disrespected.

Food: 4

peter shami

I came here with the guys to grab some lunch. I had the pleasure of meeting one of the most rudest managers I have ever come across it was absolutely disgusting watching her. Serve me my food and drinks with napkins taped to her hand instead of Band-Aids we each had one drink, and when we asked for the second round she denied us service for whatever reason then as we were leaving she decided to say some stupid remark i hope the owner reads this because he needs know how his staff is treating his paying customers

Atmosphere: 1

Food: 1

Service: 1

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