Customers` Favorites
Customers` Favorites
“The best pizza in Hanover. The staff are always friendly as well!“
Customers` Favorites
“The Pizza Hut website was sending me in an ordering loop to redeem my points for a free medium pizza. It was giving mixed messages as to whether I had placed an order, multiple orders, or not at all. When I arrived at the Hanover Pizza Hut, I found out that my order had not been placed. I explained my situation to the employee, noting that I did not know if my points had been redeemed or not, due to the website glitch. Hardik showed great customer service in listening to my issue, empathizing with my frustrating online experience, and then offering me a free, two topping, medium pizza. He made the pizza immediately. I waited in my car, while it was in the oven. In no time at all, Hardik was at the store entry bringing the pizza out to me in the parking lot. This employee did a great job at customer service. He went above and beyond to make sure that I left Pizza Hut this evening having a positive experience: turning frustration into a smile. This was truly appreciated. Thanks Hardik!“
Customers` Favorites
“Ordered 2 party size pizza on Halloween because they had great deals. Did had to wait for 5 mins because of the rush hour at store, even though there was only two of them working at the busy hours they still manage to pull everyone’s order at time. I was very satisfied with both pizza and service. I will recommend everyone to try there pizza.“
“Ten-Der Pizza ? has not changed since I was a kid and also worked there as a teenager. We worked hard for what we did and loved our jobs the people who I worked with were amazing! The owners mother owned it at that time! Great pizza, great people and a great atmosphere. Hope you are doing amazing overthere Dave and staff! Thank you for the memories and great pizza ? yum!“
“It’s a long way to go for lunch, but easier than driving to New Brunswick when craving a taste of the maritimes!“
Customers` Favorites
“Thursday, July 10. I walked in and ordered an XL one topping pizza 🍕. My kids are picky. They didn’t like pepperoni so I asked for Parmesan cheese instead. They are so generous with cheese. The pizza was so delicious. Everyone in the family really enjoyed it! Thank you!“
Customers` Favorites
“Oh my, today I had the best marinara sauce I have ever had! And the gnocchi! The only comparison I have is from the grocery store and the gnocchi I had the pleasure of savouring today was a heavenly texture and flavour! I won’t ever buy grocery store gnocchi again. I had a cardamom chai tea, and Rosa served it with hot frothed milk which made the tea taste even better. I was full, but decided to try dessert. I had the lemon (?) and it was divine! I wish I lived nearby so I could eat here regularly. The service was friendly and fast.“
Customers` Favorites
“The pizza is really good with lots of choices!“
“This is the best pizza in town and staff is so kind and friendly. Store is so clean. Pizza is so delicious. Bless to have Pizza Hut in town
Vegetarian options: Best option for Vegetarian in fact staff is so kind and friendly
Kid-friendliness: Best option for kids
Parking: They have a huge parking lot
Wheelchair accessibility: It is easy to access for wheelchair
Dietary restrictions: Superb place to have the pizza in town“
Customers` Favorites
“Last night I stopped in for pizza while visiting family. I’m originally from Waterloo, and I just have to say the staff were absolutely wonderful. The two young women working were welcoming, attentive, and really made the experience enjoyable. On top of that, the pizza itself was excellent!
That said, I was very surprised and disappointed when I went to tip. I looked for the option on the payment machine, but when I asked, the staff explained that tips aren’t available through the terminal. In today’s world, very few people carry cash, which means those employees are likely missing out on well-deserved gratuities simply because of a system limitation.
As someone who owns a restaurant in Waterloo, I can say firsthand that tips are not just extra. They’re a vital part of supporting and motivating staff, especially younger workers. For many, it’s spending money that rewards their hard work and provides encouragement to deliver great service. Without an accessible option to tip digitally, you’re not only reducing the earning potential of your team, but also creating a less satisfying guest experience for customers who want to show their appreciation.
Adding a tipping feature on the payment machine would be a small change with a huge impact. It ensures staff are fairly rewarded, it encourages excellent service, and it shows that the business values both its employees and its customers’ experience. With such fantastic staff already in place, it seems only right that they should have the opportunity to benefit fully from the service they provide.“
Customers` Favorites
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“Always a great experience at Domino’s Hanover! The staff are super friendly, the food is always hot and fresh, and orders are ready right on time. Delivery is fast too, and everything comes exactly as ordered. Love their pizzas and cheesy bread — definitely my go-to spot in town!“