Jenny M was incredible at the Huntsville east side Mario’s! She was so incredibly kind, quick and accommodating. We were a walk in group of 10 with most being children, and she went above and beyond! Thank you so much Jenny!
Atmosphere: 5
Food: 5
Service: 5
Roger Ford
Cora is a great waitress. Service and food exceeded my expectations. Roger Ford
Atmosphere: 5
Food: 5
Service: 5
Mitch K.
Kira provided great service and our meal was excellent! We’ll definitely be back again.
Atmosphere: 4
Food: 5
Service: 5
michael dejonge
Great food, great service. Thank-you, Kirrah!
Atmosphere: 5
Food: 5
Service: 5
Coral Jones
Cute interactive horn to announce your presence! We had a good laugh. My husband and I came in for lunch during our vacation and were pleasantly surprised that they have a seniors menu with smaller portion options. Not only did they have a good selection on the seniors menu, but it also included the beverage and dessert, which was a scoop of ice cream. The music wasn't too loud. My husband has hearing aids and when the music is too loud it really bothers him. We are on vacation right now, but an East side Mario's is planning to open in St. Catharines soon. My husband is delighted because he loves Italian food. If this is any indication of what we are looking forward to, we will be going there often!
Shreyas Nair
Stella is an awesome server — she suggested the best Italian cuisine! We had the Tettrazini with cheese fritti, the Ayce Caesar, and a cocktail — an Amaretto Lemonade. All thanks to Stella's wonderful suggestions, I would definitely come back to try more of her recommendations!
Atmosphere: 5
Food: 5
Service: 5
Sandesh Nair
Food and the service provided to us was really good. Our server Stella was great as she went out of her way in her service. Also,she gave her personal recommendation for food and beverage, which was amazing as we were coming here for the first time ans were little confused on what to order. We would definitely come back here in the future.
Samurai Ronin
Unfortunately, the service was the worst part of the experience. While the food was fine, the attitude from staff was noticeably unfriendly and dismissive. Basic customer interactions felt like an inconvenience, and there was a lack of the professionalism and courtesy that should be expected when dining out.
Everyone has busy days, but hospitality is a core part of the restaurant experience. When customers are made to feel unwelcome or like they’re bothering the staff, it reflects poorly on the establishment.
Based on the service alone, I would think twice before returning.
Atmosphere: 3
Food: 3
Service: 1
Jamie LB
Updated review June 2026. Visited for dinner on a friday night. Greeted by host Hannah, she was lovely!! Our server, Katia, was good and busy, she did a nice job keeping up to her tables and to us, even on a busy friday night. Her coworker Jenny was helpful and friendly. She came by and helped clear our table and chit chat while we waited which was nice. Food was good and hot. Thanks East Sides Huntsville.
David Hensby
Stella and Jen served us last evening, awesome attentive service, friendly and helpful ladies! Thank you for making our dining experience a memorable one!
I had a fantastic experience at East Side Mario’s thanks to Stella, who served me with such warmth and attentiveness. She made sure my calzone and garden salad were just perfect, checking in to see if I needed anything else without being intrusive. Stella’s friendly attitude and great service really made my meal enjoyable. I’ll definitely be coming back because of her!
Atmosphere: 5
Food: 5
Service: 5
Hayden Sauer
Great food and great service. Our server Stella was great and provide fast and quality service
Atmosphere: 5
Food: 5
Service: 5
Juliane Alves
Cora was a wonderful waitress! We really enjoyed the food and service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Elysia Gauvin
Our experience began by the host giving us a booth and then minutes later, a different waitress came over and told us that having a highchair at this booth was a fire hazard so we either had to go without the highchair for our toddler or move, so we moved to a different table. We then sat there for 15 minutes before a waitress came to take our drink orders, (the restaurant was half empty). It took another 10 mins to get a loaf of bread which should be the first thing that comes to your table. Our appetizer was their budda boomers and they were soggy and tasted like their fryer hasn't had its oil changed in years. We got our entrees about 5 mins after our salads were served to us so the timing on everything was just completely off. Our waitress also did'nt offer us any parmesan on our entrees or ask if we needed anything either. During this entire experience, not a single dish was cleared from our table, even when we got our takeaway containers, we were clearly struggling with the lack of room on our table and our waitress just stood there, uselessly. I shouldn't have to tell you how to do your job when I'm paying for a dining experience. We love the east side mario franchise as a family but because of this restaurant's lack of trained staff and how to run a restaurant efficiently, we do not recommend anyone going to this location.
Jenny M was incredible at the Huntsville east side Mario’s! She was so incredibly kind, quick and accommodating. We were a walk in group of 10 with most being children, and she went above and beyond! Thank you so much Jenny!
Atmosphere: 5
Food: 5
Service: 5
Cora is a great waitress. Service and food exceeded my expectations. Roger Ford
Atmosphere: 5
Food: 5
Service: 5
Kira provided great service and our meal was excellent! We’ll definitely be back again.
Atmosphere: 4
Food: 5
Service: 5
Great food, great service. Thank-you, Kirrah!
Atmosphere: 5
Food: 5
Service: 5
Cute interactive horn to announce your presence! We had a good laugh.
My husband and I came in for lunch during our vacation and were pleasantly surprised that they have a seniors menu with smaller portion options. Not only did they have a good selection on the seniors menu, but it also included the beverage and dessert, which was a scoop of ice cream.
The music wasn't too loud. My husband has hearing aids and when the music is too loud it really bothers him.
We are on vacation right now, but an East side Mario's is planning to open in St. Catharines soon. My husband is delighted because he loves Italian food.
If this is any indication of what we are looking forward to, we will be going there often!
Stella is an awesome server — she suggested the best Italian cuisine!
We had the Tettrazini with cheese fritti, the Ayce Caesar, and a cocktail — an Amaretto Lemonade.
All thanks to Stella's wonderful suggestions, I would definitely come back to try more of her recommendations!
Atmosphere: 5
Food: 5
Service: 5
Food and the service provided to us was really good. Our server Stella was great as she went out of her way in her service. Also,she gave her personal recommendation for food and beverage, which was amazing as we were coming here for the first time ans were little confused on what to order. We would definitely come back here in the future.
Unfortunately, the service was the worst part of the experience. While the food was fine, the attitude from staff was noticeably unfriendly and dismissive. Basic customer interactions felt like an inconvenience, and there was a lack of the professionalism and courtesy that should be expected when dining out.
Everyone has busy days, but hospitality is a core part of the restaurant experience. When customers are made to feel unwelcome or like they’re bothering the staff, it reflects poorly on the establishment.
Based on the service alone, I would think twice before returning.
Atmosphere: 3
Food: 3
Service: 1
Updated review June 2026. Visited for dinner on a friday night. Greeted by host Hannah, she was lovely!! Our server, Katia, was good and busy, she did a nice job keeping up to her tables and to us, even on a busy friday night. Her coworker Jenny was helpful and friendly. She came by and helped clear our table and chit chat while we waited which was nice.
Food was good and hot. Thanks East Sides Huntsville.
Stella and Jen served us last evening, awesome attentive service, friendly and helpful
ladies! Thank you for making our dining experience a memorable one!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amy was an amazing server 5 stars!!
Atmosphere: 4
Food: 4
Service: 5
I had a fantastic experience at East Side Mario’s thanks to Stella, who served me with such warmth and attentiveness. She made sure my calzone and garden salad were just perfect, checking in to see if I needed anything else without being intrusive. Stella’s friendly attitude and great service really made my meal enjoyable. I’ll definitely be coming back because of her!
Atmosphere: 5
Food: 5
Service: 5
Great food and great service. Our server Stella was great and provide fast and quality service
Atmosphere: 5
Food: 5
Service: 5
Cora was a wonderful waitress! We really enjoyed the food and service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Our experience began by the host giving us a booth and then minutes later, a different waitress came over and told us that having a highchair at this booth was a fire hazard so we either had to go without the highchair for our toddler or move, so we moved to a different table. We then sat there for 15 minutes before a waitress came to take our drink orders, (the restaurant was half empty). It took another 10 mins to get a loaf of bread which should be the first thing that comes to your table. Our appetizer was their budda boomers and they were soggy and tasted like their fryer hasn't had its oil changed in years. We got our entrees about 5 mins after our salads were served to us so the timing on everything was just completely off. Our waitress also did'nt offer us any parmesan on our entrees or ask if we needed anything either. During this entire experience, not a single dish was cleared from our table, even when we got our takeaway containers, we were clearly struggling with the lack of room on our table and our waitress just stood there, uselessly. I shouldn't have to tell you how to do your job when I'm paying for a dining experience. We love the east side mario franchise as a family but because of this restaurant's lack of trained staff and how to run a restaurant efficiently, we do not recommend anyone going to this location.
Atmosphere: 2
Food: 3
Service: 1
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