Pizza Hut

Name: Pizza Hut
Address: 5045 Innovation Dr #200, Kanata, Ontario, K2K 0L5, Canada
Telephone: (613) 254-9901
Price range: $
Rating: 2.7

$ • Pizza, Italian, Chicken Wings

Hours:
5045 Innovation Dr #200, Kanata
(613) 254-9901

Menu Order Online

About Pizza Hut

Pizza Hut is a popular restaurant known for its delicious pizzas and other menu items. According to customer reviews, the restaurant generally provides a good dining experience, with one customer describing their Canadian pan pizza as "absolutely delicious" with a "thick crust" that they loved.

However, the restaurant has also faced some challenges in delivering a consistent customer experience. One customer reported a disappointing delivery, where they received "miniature pizzas in a large box" with "toppings or someone scammed" and "very clear that there was not extra cheese" as ordered. The customer also described the cheese as "not very stringy, and very congealed, almost as if they ran out of cheese and went to the grocery store and purchased a black diamond cheese, bricks, and shredded them." Despite this, the customer praised the "absolutely delicious" chicken wings.

The restaurant did follow up with the customer, acknowledged the concerns, and explained that they were testing new products. The customer appreciated the service recovery, even though the initial experience was poor.

Overall, Pizza Hut seems to offer a mixed dining experience, with some customers enjoying the delicious pizzas and other menu items, while others have faced issues with the quality and consistency of the food. The restaurant's willingness to address customer concerns and provide service recovery is a positive aspect.