Thieves, cheats , liars . and it's my understanding that the quality of the food is pretty low as well . but i guess the owner is feeling bad about being a cheating thief.
Armand Reyes
Awesome Place!
Kelly Dexter
Ace of Hearts is a sham of a business. Renee Horrocks will confirm through email and phone calls your menu for the event, dates and times, and will ask and accept a deposit of at least $400, and when the time comes, she will be a no show. She will then avoid taking your calls, texts and emails. If you get lucky and call from a number she doesn’t know, and you actually reach her, she will give you a sob story, tell you she is going to send you an etransfer after she does a “drop off” and gets paid. You will not receive your refund and will be ghosted, yet again.Many reviews of similar experiences with no shows and money being stolen. I’ve even had someone reach out via personal message to say she’s in the same situation.Absolutely shameful behaviour. Renee Horrocks how do you look at yourself in the mirror.
Patience Bakonyi
********WARNING*******This lady renee WHAT CAN I SAY!. In the time leading up to my wedding day I couldnt get ahold of her via email text facebook and calling thank god my husband went on to see the most recent reviews. When confronted she promised she would be there but also gave a story of loosing her kids and being abused and then hung up on me.Tried again just to get my deposit back still nothing. I finally used a friends phone and she ignorantly answered and after cursing at me and yelling at me she hung up... I ended up BBQ for my own wedding.And i really dont expect a cent back from people like her..KARMA happens
Gavin M
Do NOT give this sham of a business any of your money, she'll take your deposit and run... Renee you are nothing but a con artist who clearly doesn't know how to run a business, or your own life for that matter.It's a shame you don't put this much effort into your cooking or you may actually have come up with something decent, we'll just have to assume you don't know how.
Kayla Catherine
I booked with Renee August 2018 for a wedding in Summer 2019.She gladly took the security deposit- was a no show for the taste test. She said she would still cater my wedding though, I did not want to risk it and we decided she would refund my $400.00 in a weeks time.It’s now been 5 months since I’ve heard from Renee, she will not answer my calls/emails.If I could give 0 stars I absolutely would.It’s really sad that she actively tried to ruin what was the best day!
Mary Vincec
******WARNING******I'll I can say is this is a SCAM company. DO NOT DEAL WITH THIS BUSINESS. They are no show, no contact once they receive your deposit. Took our deposit of $531.25 and have been emailing for over a month to provide confirmation of event date and invoice to ensure we were booked for our event with also leaving several messages. Not one reply since leaving us high and dry for a party with 60 guests and now the voicemail is full as they have probably done the same to many other people and no return of funds.
Alicia Cantin
Well yup it's a scam. We had booked AOH for our wedding a whole ago when it was a 4.5 star reviewed company, saw all of these reviews popping up saying they no-showed and so we booked a tasting to make sure to meet and scope out the scene before the wedding. Wanted to give them the benefit of the doubt because sometimes online reviews are you know..... Exaggerated. Thank you so much too all of the people warning of a scam, because our tasting was a no-show. They've ghosted us since then. We're getting a lawyer about our deposit. Not exactly what I wanted to deal with a month before the wedding not to mention having to find another caterer, but because of the other people's warning we got off easier than some. The most interesting to me is if you filter the reviews by date. Looks like they just completely gave up a little while ago.
Carolyn Seehaver
We are sitting here at our friends wedding.Aces of hearts catering is a no show.No notice, they tried to call. Finally called and got a response. They feel that they are not obligated to fulfill the contract.The bride and groom and the family is now ordering pizza to feed the guests.I would have given 0 stars!!!
Cassie Hurley
We had the Ace of Hearts cater our wedding this past September. We are still hearing from some of our guests about how great the food was. Renee is very easy to work with and she is full of ideas. She is also open to other ideas and food options if you have something specific in mind. On top of it all, the food is absolutely amazing and so reasonably priced. We had several food options for everyone and we could not get enough of your vegetarian lasagna! If you are looking for good food and being able to give your guests different food options this is the place! Thank you so very much Renee.Cassie & Shawn
I am so happy I found Ace of Hearts Catering. I needed them for a small dinner party of 6 and they were amazing!! They were so professional and the food was amazing. I recommend them highly to anyone looking for a great catering company. Can't wait to use them again!
megan wark
If I could put zero stars I would. This caterer didn't show up to a wedding with roughly 40 people. Horrible service, would not recommend!
Sarah Bray
Renee provided excellent service and food for our 150 guestsShe is not a scam as people mention she allowed us to pay in full 2 days after the weddingEvery guest was satisfied with the food and services during a major storm on June 17 2017Renee and your team A+
PositiveVision Canada
I am so happy I found Ace of Hearts Catering. I needed them for a small dinner party of 6 and they were amazing!! They were so professional and the food was amazing. I recommend them highly to anyone looking for a great catering company. Can't wait to use them again!
Kirk Newhall
Sitting at my sister's wedding and this caterer a NO SHOW AND NOT RETURNING CALLS .AVOID THIS CATERER!!!
Thieves, cheats , liars . and it's my understanding that the quality of the food is pretty low as well . but i guess the owner is feeling bad about being a cheating thief.
Awesome Place!
Ace of Hearts is a sham of a business. Renee Horrocks will confirm through email and phone calls your menu for the event, dates and times, and will ask and accept a deposit of at least $400, and when the time comes, she will be a no show. She will then avoid taking your calls, texts and emails. If you get lucky and call from a number she doesn’t know, and you actually reach her, she will give you a sob story, tell you she is going to send you an etransfer after she does a “drop off” and gets paid. You will not receive your refund and will be ghosted, yet again.Many reviews of similar experiences with no shows and money being stolen. I’ve even had someone reach out via personal message to say she’s in the same situation.Absolutely shameful behaviour. Renee Horrocks how do you look at yourself in the mirror.
********WARNING*******This lady renee WHAT CAN I SAY!. In the time leading up to my wedding day I couldnt get ahold of her via email text facebook and calling thank god my husband went on to see the most recent reviews. When confronted she promised she would be there but also gave a story of loosing her kids and being abused and then hung up on me.Tried again just to get my deposit back still nothing. I finally used a friends phone and she ignorantly answered and after cursing at me and yelling at me she hung up... I ended up BBQ for my own wedding.And i really dont expect a cent back from people like her..KARMA happens
Do NOT give this sham of a business any of your money, she'll take your deposit and run... Renee you are nothing but a con artist who clearly doesn't know how to run a business, or your own life for that matter.It's a shame you don't put this much effort into your cooking or you may actually have come up with something decent, we'll just have to assume you don't know how.
I booked with Renee August 2018 for a wedding in Summer 2019.She gladly took the security deposit- was a no show for the taste test. She said she would still cater my wedding though, I did not want to risk it and we decided she would refund my $400.00 in a weeks time.It’s now been 5 months since I’ve heard from Renee, she will not answer my calls/emails.If I could give 0 stars I absolutely would.It’s really sad that she actively tried to ruin what was the best day!
******WARNING******I'll I can say is this is a SCAM company. DO NOT DEAL WITH THIS BUSINESS. They are no show, no contact once they receive your deposit. Took our deposit of $531.25 and have been emailing for over a month to provide confirmation of event date and invoice to ensure we were booked for our event with also leaving several messages. Not one reply since leaving us high and dry for a party with 60 guests and now the voicemail is full as they have probably done the same to many other people and no return of funds.
Well yup it's a scam. We had booked AOH for our wedding a whole ago when it was a 4.5 star reviewed company, saw all of these reviews popping up saying they no-showed and so we booked a tasting to make sure to meet and scope out the scene before the wedding. Wanted to give them the benefit of the doubt because sometimes online reviews are you know..... Exaggerated. Thank you so much too all of the people warning of a scam, because our tasting was a no-show. They've ghosted us since then. We're getting a lawyer about our deposit. Not exactly what I wanted to deal with a month before the wedding not to mention having to find another caterer, but because of the other people's warning we got off easier than some. The most interesting to me is if you filter the reviews by date. Looks like they just completely gave up a little while ago.
We are sitting here at our friends wedding.Aces of hearts catering is a no show.No notice, they tried to call. Finally called and got a response. They feel that they are not obligated to fulfill the contract.The bride and groom and the family is now ordering pizza to feed the guests.I would have given 0 stars!!!
We had the Ace of Hearts cater our wedding this past September. We are still hearing from some of our guests about how great the food was. Renee is very easy to work with and she is full of ideas. She is also open to other ideas and food options if you have something specific in mind. On top of it all, the food is absolutely amazing and so reasonably priced. We had several food options for everyone and we could not get enough of your vegetarian lasagna! If you are looking for good food and being able to give your guests different food options this is the place! Thank you so very much Renee.Cassie & Shawn
Restaurantji Recommends
I am so happy I found Ace of Hearts Catering. I needed them for a small dinner party of 6 and they were amazing!! They were so professional and the food was amazing. I recommend them highly to anyone looking for a great catering company. Can't wait to use them again!
If I could put zero stars I would. This caterer didn't show up to a wedding with roughly 40 people. Horrible service, would not recommend!
Renee provided excellent service and food for our 150 guestsShe is not a scam as people mention she allowed us to pay in full 2 days after the weddingEvery guest was satisfied with the food and services during a major storm on June 17 2017Renee and your team A+
I am so happy I found Ace of Hearts Catering. I needed them for a small dinner party of 6 and they were amazing!! They were so professional and the food was amazing. I recommend them highly to anyone looking for a great catering company. Can't wait to use them again!
Sitting at my sister's wedding and this caterer a NO SHOW AND NOT RETURNING CALLS .AVOID THIS CATERER!!!
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