Went and ordered at the drive through at the Wendy's location in Keswick (woodbine location) today at 9am. Girl at the window took my order and looked very cold. She told me to pull up to the front door and she would bring it out to me. 16 minuets went by so i walked in. 2 employees behind the counter talking to each other and my order sitting on the counter. Total laziness. I recommend not going to the location as you can see most of the reviews are BAD. Poorly run place
Barry Howard
went to drive through. when I ordered I mentioned I had a coupon on my app I would be using. when I went to pay the person working there said I can’t use it. she was rude about it as well and raised her voice. will never go back to this location.
Tyler Lewis
The managers are not professional on multiple occasions of being here. When It was wendys system being a problem, they let the customer suffer. I had to stop coming to this location, its so bad there is a problem every time im at that location.
Dillon Dale
It took 20 minutes to get one combo meal they charged us $4:00 extra their receipt machine wasn’t working and they wouldn’t give us our Receipt and it took them 10 minutes to get our drinks and we are normally not the type of people to complain or make reviews but this was bad.
Atmosphere: 1
Food: 1
Service: 1
Patti-Lynn Nadrofsky
The dining room needs constant cleaning and the pop machines are often empty of diet flavors.
Atmosphere: 3
Food: 4
Service: 3
Pam Johnson
Great workers. Friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Darlene Cyr
Disgusting service disgusting food very dirty if I could give it zero stars I would
Laura Goldman
Never order delivery from Wendy's. Food takes 20-30 minutes longer than expected, comes cold and is just not worth it. Big mistake ordering from them and not one I'll make again
Sachit Pandey
Went for a late night snack around 11pm and the food was good and the manager Thanuja was super nice :)
Chris Early
When a customer asks for a straw, they should get a straw. I don’t care about your new lids.
This is the second time I've been to this location in the last month and both times the food has been delicious. Both times the fries were fresh and hot. We special-ordered our burgers both times and the order was correct. The burgers were hot, delicious and cooked perfectly and all the toppings were fresh!
Wendy P.
Staff needed to step in to get order correct. We understand training but understanding the language or the menu is another. Family was frustrated.
Atmosphere: 5
Food: 5
Service: 2
gdaeme elstob
Long hair in my burger....
Atmosphere: 1
Food: 1
Service: 1
Jasen Park
A bunch of employees not wearing hairnets, gloves or washing their hands
Atmosphere: 1
Food: 1
Service: 1
Alla S
They just throw your food together. Most of the time is cold. Most of the time the employees work slower than molasses! And they have no idea about pick up or dine in orders
Went and ordered at the drive through at the Wendy's location in Keswick (woodbine location) today at 9am. Girl at the window took my order and looked very cold. She told me to pull up to the front door and she would bring it out to me. 16 minuets went by so i walked in. 2 employees behind the counter talking to each other and my order sitting on the counter. Total laziness. I recommend not going to the location as you can see most of the reviews are BAD. Poorly run place
went to drive through. when I ordered I mentioned I had a coupon on my app I would be using. when I went to pay the person working there said I can’t use it. she was rude about it as well and raised her voice. will never go back to this location.
The managers are not professional on multiple occasions of being here. When It was wendys system being a problem, they let the customer suffer. I had to stop coming to this location, its so bad there is a problem every time im at that location.
It took 20 minutes to get one combo meal they charged us $4:00 extra their receipt machine wasn’t working and they wouldn’t give us our Receipt and it took them 10 minutes to get our drinks and we are normally not the type of people to complain or make reviews but this was bad.
Atmosphere: 1
Food: 1
Service: 1
The dining room needs constant cleaning and the pop machines are often empty of diet flavors.
Atmosphere: 3
Food: 4
Service: 3
Great workers. Friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Disgusting service disgusting food very dirty if I could give it zero stars I would
Never order delivery from Wendy's. Food takes 20-30 minutes longer than expected, comes cold and is just not worth it. Big mistake ordering from them and not one I'll make again
Went for a late night snack around 11pm and the food was good and the manager Thanuja was super nice :)
When a customer asks for a straw, they should get a straw. I don’t care about your new lids.
Restaurantji Recommends
This is the second time I've been to this location in the last month and both times the food has been delicious. Both times the fries were fresh and hot. We special-ordered our burgers both times and the order was correct. The burgers were hot, delicious and cooked perfectly and all the toppings were fresh!
Staff needed to step in to get order correct. We understand training but understanding the language or the menu is another. Family was frustrated.
Atmosphere: 5
Food: 5
Service: 2
Long hair in my burger....
Atmosphere: 1
Food: 1
Service: 1
A bunch of employees not wearing hairnets, gloves or washing their hands
Atmosphere: 1
Food: 1
Service: 1
They just throw your food together. Most of the time is cold. Most of the time the employees work slower than molasses! And they have no idea about pick up or dine in orders
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
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