A&W Canada

270 Bleams Rd, Kitchener
(519) 894-5500

Recent Reviews

Sort by
Umang Soni

Tasty burger served by SID :)

Atmosphere: 5

Food: 5

Service: 5

Mervin Jacob

This AW, is damn good. Food and service is top notch. Customer service is great,

Atmosphere: 5

Food: 5

Service: 5

Xavier Reynolds

Placed an order for two mozza burgers, asked for pickles, burger with no pickles and then the staff mentioned They can’t do anything about it when the receipt clearly says add pickles

Atmosphere: 1

Food: 1

Service: 1

Rae Larke

unfortunatly we did not have the best experience the chicken burger was very dry and the onion rings were like rubber but when we took them back they instantly made a fresh batch and were very apologetic.

Atmosphere: 3

Food: 3

Service: 4

ma suhail

Friendly welcoming staff

Atmosphere: 5

Food: 5

Service: 5

Cadet DKS

The hospitality of the staff here is fantastic and I love the food. It's affordable with enough quantity.

Atmosphere: 4

Food: 5

Service: 5

jatinderjit dhaliwal

I always get my food quick and fresh. Very friendly staff

Atmosphere: 5

Food: 5

Service: 5

Beverley Butler

I go to this same location every morning from Monday to Friday. They make the effort to remember my usual order and they always greet me by name with huge smiles!

The food is always made fresh and served hot! It’s refreshing to walk into a fast food restaurant and be treated like a valued customer instead of just another person in a line.

Jashan & Zahra and the other morning staff deserve to be praised for making sure that start my day smiling because of their awesome customer service and the extra effort they put into making my food the best they can every time!

Thanks everyone! See you tomorrow ?

Atmosphere: 5

Food: 5

Service: 5

Cyril

I had a really disappointing experience at this location. After walking in, no one was at the front to greet or serve us, even though I could see someone working in the kitchen, occasionally pacing back and forth. We waited for about 10-15 minutes without being acknowledged or offered any help. Frustrated, we decided to leave. As we got to our car, we saw the employee walk out, seemingly to handle an Uber Eats order. This level of customer service is completely unacceptable. I won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

Simranjit Singh Romana

I am here 2nd tym in the morning 3 clock and i waited for 25 minutes to get order

Atmosphere: 1

Food: 4

Service: 1

T Morenz

Parking: Not busy time

Atmosphere: 4

Food: 4

Service: 4

Kitty M

Sid was very helpful and friendly! Great recommendation with the Ruffles Crunch burger.

Atmosphere: 5

Food: 5

Service: 5

Conrad Reynolds

I usually visit A&W once a week and have never had to pay extra for mayo until my recent visit. Karmana was very rude and insisted I pay $2 for 4 packs of mayo, which has never been the case before. This unexpected charge and poor customer service were very disappointing. Given this experience, I will not be returning to A&W. I hope A&W reviews this policy and trains their staff to handle customer requests more courteously.

Atmosphere: 1

Food: 1

Service: 1

Om Kachhadiya

I eat spicy buddy potato. Believe me one of the best veg burger (except sauce). And I find out that this location has batter test than other location so associate BALBIR told me that why it’s different. Because they fried every burger fresh and that’s why it test different. I will become there regular client for sure.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Griffin

I ordered a combo and the onion rings were stale and inedible. I will not be going back to this location.

Food: 2

Service: 4

Loading...