Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
Ottawa Street Plaza, 120 Ottawa St N, Kitchener
(519) 513-2947
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
From the reviews I see I'm not alone in not recommending Dairy Queen. I ordered their sauced and tossed buffalo strips and 4 strips were equivalent to the size of one normal chicken strip. each strip was about 2 inches long and very thin. smaller than Jane's chicken fries you find in the frozen section of the grocery store. also horrible customer service, will not be returning.
I have had the worst service from this location... We placed an order for the birthday cake for my son on July 3, 2020 for July 29. We ordered the cake to be picked up on 29th July at 3pm initially. However we later emailed them the picture we wanted on the cake as well as mentioned the change in timings to 12 pm. My husband specially went a week ago to reconfirm the order and they said yes it will be ready for 29th July at 12pm. Today when my husband went to pickup the cake,...read full review
Disgusting management behaviour.
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 1AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 1AM |
Dairy Queen Grill & Chill is a warm and welcoming restaurant with friendly staff. They offer tasty, fresh, and hot meals like Freshly Prepared Double Burger, Fries, Chicken Strips, and Onion Rings. The atmosphere is nice, making it a great place for families and friends, especially those with kids. Known for their fantastic cakes, customers appreciate the wide variety available for any celebration. Many love the Blizzard treats, especially the strawberry cheesecake blizzard. The staff is helpful and attentive, often going out of their way to accommodate special requests. Recent reviews highlight the excellent customer service, noting that employees are friendly, efficient, and capable, even during busy times. This location is clean and offers quick service, though it can get busy. Some customers express a desire for more seating inside during hot weather. Overall, it is highly recommended for anyone looking for a delicious meal or a cold treat.