I visited this restaurant to have ice cream, and I noticed a sign that mentioned the washroom is for customers only. Since I was a paying customer, I went to use the washroom, but the owner made an unpleasant gesture to stop me from using it. This made me feel very uncomfortable and disrespected. As a customer, I expect basic courtesy and respect, but unfortunately, my experience here was disappointing.
Atmosphere: 1
Food: 1
Service: 1
Lisa Bouffard
Great Service, always fresh!! Been coming to Mr Sub for 20 years!! Thank you for always providing community involvement
Atmosphere: 5
Food: 5
Service: 5
Lianne Snow
Very disappointed …Order a sub online to be picked up at a certain timeand it was soggy when I got it home . which took me two minutes to get home. and when I opened it, it was not even on the bread. It was just everywhere.
Atmosphere: 3
Food: 1
Service: 3
Jiwanjot Singh
The owner is so rude. They don't know how to attend customers as well as uber/skip drivers..stingy person.. Worst experience ever👎🏻👎🏻👎🏻👎🏻👎🏻 . He deserves rating in minus (-)
Atmosphere: 1
Food: 1
Service: 1
Dave Cress
I only eat at Mr Sub and this is by far the worst location. The bread was squished, they used different meat and less than other locations and they handle money and then food with the same gloves. I will not return to this location.
Atmosphere: 2
Food: 2
Service: 2
Coby Scanlan
Was here this past saturday morning and had a great experience. Food was amazing but employee was better !! She was so friendly and helpful made the experience great!
Food: 5
Recommended dishes: Cookie
Sapna Sharma
Front attendant lady service was such a pathetic. I cant expect this from Mr. SUB. May be I would try another Mr. Sub next time to have my meal.
Atmosphere: 2
Food: 4
Service: 1
Mike Ward
Service was good and the people are extremely courteous. In terms of being sanitary, I'm not so sure. The staff do wear gloves but they do not appear to change them between orders. While, I can appreciate the attempt to remain clean (and keep costs down, therefore keeping customer costs down), this does not prevent cross contamination between orders, which may cause issues when people have food allergies.
Again the staff seem to be great, polite and willing to help, so I'll definitely give them another shot.
Atmosphere: 5
Food: 3
Service: 3
messyheads
Unhygienic, unprofessional, bad taste and smell, stale food -1 on 100 don’t recommend this place
Atmosphere: 1
Food: 1
Service: 1
Melissa Phonechaleun
Great spot for a sub. Always has freshly made bread and fresh crisp veggies. Prompt, friendly service every time.
Best Mr. Sub I have been to in awhile. Assembler knew what he was doing…quick. End result was good. Had assorted double cheese heated.
Atmosphere: 4
Food: 5
Service: 5
Kelly F
Always fresh and made with care. Consistently a great experience! Best Mr. Sub in town!
Food: 5
Service: 5
Cathy Padfield
Very disappointed that your location, Doon Village Rd, did not participate in National Sandwich Day on Nov 3rd. Left and went to a another restaurant.
Service: 1
Adam Goodwin
I was getting home from work late and my wife called to ask if I'd stop and grab subs. I looked at the time and replied they close in 15 mins but I'll try. So I stopped in at Doon location in Kitchener. I walked in at 945pm they close that night at 10:00pm. I was greeted by a young lady named (Gravinder my deepest apologies if I misspelled her name.) My first words out of my mouth were I'm so sorry I know you close soon but could I grab two quick subs. She kept telling me no worries sir. No worries at all. But being in retail I know the feeling an employee gets when a customer walks in near close. She made our subs to perfection all the while chatting me up while working away. I was in and out in less the 10mins. Who ever the owner is they need to give this young lady a substantial raise in pay. You have a golden employee that most owners/managers would kill for. Treat her well so she doesn't leave as employees like here are exceeding hard to find. Great work and will definitely be back again.
Atmosphere: 5
Food: 5
Service: 5
Mike R
I work nearby and come here once a week to eat lunch......they always greet me when I walk in, are always smiling, and always remember my extra cheese! ?
I visited this restaurant to have ice cream, and I noticed a sign that mentioned the washroom is for customers only. Since I was a paying customer, I went to use the washroom, but the owner made an unpleasant gesture to stop me from using it. This made me feel very uncomfortable and disrespected. As a customer, I expect basic courtesy and respect, but unfortunately, my experience here was disappointing.
Atmosphere: 1
Food: 1
Service: 1
Great Service, always fresh!! Been coming to Mr Sub for 20 years!! Thank you for always providing community involvement
Atmosphere: 5
Food: 5
Service: 5
Very disappointed …Order a sub online to be picked up at a certain timeand it was soggy when I got it home . which took me two minutes to get home. and when I opened it, it was not even on the bread. It was just everywhere.
Atmosphere: 3
Food: 1
Service: 3
The owner is so rude. They don't know how to attend customers as well as uber/skip drivers..stingy person.. Worst experience ever👎🏻👎🏻👎🏻👎🏻👎🏻 . He deserves rating in minus (-)
Atmosphere: 1
Food: 1
Service: 1
I only eat at Mr Sub and this is by far the worst location. The bread was squished, they used different meat and less than other locations and they handle money and then food with the same gloves. I will not return to this location.
Atmosphere: 2
Food: 2
Service: 2
Was here this past saturday morning and had a great experience. Food was amazing but employee was better !! She was so friendly and helpful made the experience great!
Food: 5
Recommended dishes: Cookie
Front attendant lady service was such a pathetic. I cant expect this from Mr. SUB. May be I would try another Mr. Sub next time to have my meal.
Atmosphere: 2
Food: 4
Service: 1
Service was good and the people are extremely courteous. In terms of being sanitary, I'm not so sure. The staff do wear gloves but they do not appear to change them between orders. While, I can appreciate the attempt to remain clean (and keep costs down, therefore keeping customer costs down), this does not prevent cross contamination between orders, which may cause issues when people have food allergies.
Again the staff seem to be great, polite and willing to help, so I'll definitely give them another shot.
Atmosphere: 5
Food: 3
Service: 3
Unhygienic, unprofessional, bad taste and smell, stale food
-1 on 100 don’t recommend this place
Atmosphere: 1
Food: 1
Service: 1
Great spot for a sub. Always has freshly made bread and fresh crisp veggies. Prompt, friendly service every time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best Mr. Sub I have been to in awhile. Assembler knew what he was doing…quick. End result was good. Had assorted double cheese heated.
Atmosphere: 4
Food: 5
Service: 5
Always fresh and made with care. Consistently a great experience! Best Mr. Sub in town!
Food: 5
Service: 5
Very disappointed that your location, Doon Village Rd, did not participate in National Sandwich Day on Nov 3rd.
Left and went to a another restaurant.
Service: 1
I was getting home from work late and my wife called to ask if I'd stop and grab subs. I looked at the time and replied they close in 15 mins but I'll try. So I stopped in at Doon location in Kitchener. I walked in at 945pm they close that night at 10:00pm. I was greeted by a young lady named (Gravinder my deepest apologies if I misspelled her name.) My first words out of my mouth were I'm so sorry I know you close soon but could I grab two quick subs. She kept telling me no worries sir. No worries at all. But being in retail I know the feeling an employee gets when a customer walks in near close. She made our subs to perfection all the while chatting me up while working away. I was in and out in less the 10mins. Who ever the owner is they need to give this young lady a substantial raise in pay. You have a golden employee that most owners/managers would kill for. Treat her well so she doesn't leave as employees like here are exceeding hard to find. Great work and will definitely be back again.
Atmosphere: 5
Food: 5
Service: 5
I work nearby and come here once a week to eat lunch......they always greet me when I walk in, are always smiling, and always remember my extra cheese! ?
Atmosphere: 5
Food: 5
Service: 5
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