Tim Hortons
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Customers' Favorites
Boston Cream Donut
Turkey Bacon Club
Everything Bagel
English Muffin
Egg & Cheese
Cheesecake
Croissants
Sandwich
Cookies
Tim Hortons Reviews
267 ratings
Share your opinion about Tim Hortons
Just bought a Large Iced Capp from this location, but the quantity was barely more than what I’d expect from a Medium. Really disappointed, especially since I paid for a Large. Please make sure the correct portion sizes are being served.
Why am I paying so much for creamcheese to get just a whisper of flavour?
The staff that work the morning shift deserve a raise. They are friendly and do their best to get your order right. Kudos
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
This Tim Hortons location is known for its friendly and efficient customer service, with staff consistently providing a great experience. Customers appreciate the personable and approachable employees, some of whom are recognized for their good manners and friendliness. The staff's service quality is often praised as speedy and welcoming, making visits pleasant.
However, there are some issues noted by customers. The in-room dining hours are not clearly communicated, with some reports indicating that dining closes at 11 pm or midnight, contrary to the website claiming 24-hour service. Customers have had to beg to be served through the drive-thru, and there are calls for the hours to be updated online. Some also mention a problem with the drive-thru experience, describing it as rushed and confusing, especially when ordering or repeating orders.
Pricing concerns are common, with many feeling that the food prices are too high for the portion sizes, particularly for wraps and sandwiches. Customers suggest prices should be lower, around $4 instead of nearly $7, and express dissatisfaction with the value for money, especially for items like the ice cap.
Additionally, there are complaints about the mobile app not reflecting the correct store hours, making it difficult for customers to order during certain times. Overall, while the staff and service are highly appreciated, improvements are needed in communication, pricing, and online information.