Tim Hortons
$ • Coffee ShopsAbout Tim Hortons
Customers' Favorites
Double Double and Blueberry Muffin
Chicken Noddle Soup
Tim Hortons Reviews
222 ratings
Share your opinion about Tim Hortons
It was disappointed behaviour of cashier.
Didn’t greet and not even behave good
So disappointed
Didn’t greet and not even behave good
So disappointed
Yesterday evening, an employee at this Tim Hortons showed me an act of kindness that I won't forget. After I realized I had accidentally left my wallet at work, she trusted me and kindly gave me a coffee, even though I couldn't pay at the time. I promised I would return the next day to pay for it.
Today, after getting my wallet back, I returned and explained the situation to the staff. The three employees working at the counter immediately knew who I was talking about and...read full review
Today, after getting my wallet back, I returned and explained the situation to the staff. The three employees working at the counter immediately knew who I was talking about and...read full review
It's always a good cup of coffee.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Tim Hortons is known for its delicious pizza and friendly staff. The previous employees were efficient and made customers feel valued. However, there have been recent changes in staff and service standards, leading to longer wait times and some decrease in quality. The drive-thru service has been slow, with employees not moving quickly, causing delays. Despite this, there are still standout staff members like Mandeep Kaur, who is appreciated for her amazing work during night shifts. She is always friendly, polite, and hardworking, even when it’s late and busy. Customers enjoy her positive attitude, and she enhances the overall experience at this location.
Customers also appreciate that this location keeps the washrooms open, which is important for many. They enjoy the strawberry jelly doughnuts and appreciate that the restaurant is open 24 hours a day, hitting almost every point for some visitors. However, some experiences have included getting the wrong order or waiting longer than expected. One customer reported waiting 10 minutes for donuts and leaving without receiving them due to the busy period. Another customer noted issues with their order, mentioning that the night staff often seems reluctant to prepare food. Customers hope for a return to the old standard of service and the rehiring of past employees to improve their experience at Tim Hortons.