Customers` Favorites
Customers` Favorites
“Discovered WH Peterborough at the start of this year and I am addicted to it. Great sports bar space, extensive menu with lots of options for everyone. The staff are all great, super friendly and welcoming as is the owner. Cold beer, lots of TV's, but THE WINGS, omg they are delicious. Soooo many flavours and so well cooked. I love food and finding great spots, especially wings. HANDS DOWN the best wings in town and i have tried them all. Everytime i am there the takeout drivers are in and out so word is getting out even for take-outs eats, fantastic. They even have some stellar deals most nights of the week. Go check it out!“
Customers` Favorites
“They make a fantastic pizza. Yummy yummy. Order ahead and pick up to save delivery charges.“
Customers` Favorites
“Pizza Villa Bridgenorth has service second to none! They are super accommodating and go above and beyond for their customers! You won’t be unsatisfied :)👍 5 stars!“
Customers` Favorites
“great staff, awesome food, good atmosphere. I will definitely be returning, they were so nice to my 4 year old :)“
Customers` Favorites
“Today, my boyfriend and I went to get Popeyes and the food was wonderful and the service was excellent! The employee who served us treated us amazingly and was so positive and enthusiastic!! His name was Asad (please forgive me if I spelt that wrong!) it was the Chemong location in Peterborough. Thank you so much Asad and Popeyes for the great service!“
Customers` Favorites
“Even with the dining room permanently shut down, they are the only ones who addressed my order correctly and made it the most delicious pizza I have had in a while.
Parking: Very accessible
Wheelchair accessibility: Very accessable“
Customers` Favorites
“Update:
30m later refire got delivered and it's perfect like the other deliveries were. I don't understand why they wouldn't just offer to make it this way in the first place rather than try fluff it. For now, I can say I'll keep ordering there since they made right with the mistake and hopefully it's remains a positive experience.
Thank you to the driver who understood why we asked for a refire. We're not sure where the blame lies; and honestly people fall it's fine, glad you could deliver the refire understanding that.
Original Post:
It's unfortunate - the last 3 orders got a perfect review on their email requests - this last order was under-par. It's not about whether the pizza is just edible or not, it's a matter of presentation as well; a pizza is not and should never be treated as a panzerotti. Shame because you can tell it came out of the oven flawlessly, no cook want's their pizza to look as ours did.
We understand in this household with kids, accidents happen - but we don't put our accidents onto other people to make it right, so why should a business not make it right with consumers?
You can see by the damage of the box, that someone slipped into it, likely landed their palm and crushed the top side box into the pizzas that were stacked. There is some cheese and toppings, that were separated from the crust. It's not the end of the world, the second pizza was curled up on one side, which I assume is due to crushing. However that's not what we paid $50 after taxes, delivery charge and tip for. If one isn't going give a care about presentation then lose the delivery charge; they are only a couple of blocks away, so they can't claim it waste gas.
The restaurant (have no idea who in charge that day) originally offered my spouse $20 credit - but both pizzas got damaged, and so did the box, why would that be acceptable? On the next call they finally agreed to send a refire (assuming they don't tamper with it) I'll re-edit the post to reflect it, should we get it. If not my review will reflect even lower.
Some may feel this is just about entitlement, but when you charge X amount for a service and meal - whether you dine in, take out or deliver; you should take ownership of your mistakes and not pass it on to the consumer to feel bad for wanting things made right.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“I wasn't there for the atmosphere. The town is gorgeous. I was visiting a good friend, living in the area, and cooking wasn't prioritizing the cathing up we did. The team working there has beautiful souls. The pizza was what we know it is: a delicious treat.“