Joe Kool's
595 Richmond St, London
(519) 663-5665
Recent Reviews
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Not sure why I was asked for a review. I have never been to the establishment
If i could give one star i would.
Atmosphere: 1
Service: 1
Cheddar Jalapeno soup. That's all. The best in the city. The menu is great all around but man, that soup!
Atmosphere: 5
Food: 5
Service: 5
Charley was 10/10. One of the best waitress’ I’ve had in a REALLY long time. Personable and kind, and just a genuine person
Atmosphere: 5
Service: 5
I was removed from this bar after a security guard assumed I was intoxicated because I was walking slowly down the stairs. I have a knee fracture and was carefully taking one step at a time for safety. I clearly explained this, but he refused to listen, spoke to me aggressively, and separated me from my friends before removing me anyway.
I was not wearing a visible brace at the time, but I verbally explained my injury. If there were genuine safety concerns, isolating me from my friends was inappropriate and counterproductive. Being dismissed, spoken to aggressively, and separated from my group while explaining a legitimate medical condition was frustrating and humiliating. This experience highlights how easily people with injuries or mobility limitations can be misinterpreted and penalized simply for moving differently.
Service: 1
Slow service
Atmosphere: 3
Food: 3
Service: 2
horrible experience last night, discriminated against by staff, told to sit down, not allowed to dance on the booth with the girls because of my gender. I am very lightweight man; it was not a logical rule.
do better
Atmosphere: 1
Food: 1
Service: 1
Unfortunately I was at this bar and my friend was dancing in a booth and he’s a man. A gay man to be exact. Not that that means anything. But he was dancing with his friends and a bouncer I’m not too sure of his name but he has told my friend that he wasn’t allowed to dance. He said specifically that it was because he was a gay man. It’s 2025 and I do not stand for this shit. It’s embarrassing. And I am embarrassed to come here. Fix this. Thank you.
Mike, we stopped in for lunch today at around 130. Left at 210 without ever placing an order. The server stopped by once after giving us water to ask if we were ready to order, we told her we needed 2 minutes and she never came back. She walked right by us a couple times and didn't even acknowledge us, so we left.
It looked like you had one server doing the whole place, on a Friday afternoon, black Friday for that matter. Not a good strategy.
Atmosphere: 1
Food: 1
Service: 1
Felipe Phillipe whoever you spell it is the best Joe kools worker ever and actually cares about the well being of the patrons never fire him he is an empath and a truly amazing soul
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bouncers are rude and incomoetent
4 stars is crazy work I cant imagine its legit
This place isnt worth the waste of time
Atmosphere: 1
Food: 1
Service: 1
Our server Matt was absolutely fantastic! Thank you for being attentive, funny, personable and so kind. You’re the best!!!
Atmosphere: 5
Food: 5
Service: 5
Went here on Halloween, fully expecting a line and being okay with that. That’s a choice I made. But what I’m not okay with, was that when I finally made it to the front of the line after 3 hours, I saw the security guys taking money from people out of the line and letting them in immediately. Not subtle either, just holding out hands getting money. That’s just completely and utterly ridiculous.
Atmosphere: 1
Service: 1
Jackson, the bartender. Is absolutely wonderful.
Atmosphere: 5
Food: 5
Service: 5
Matt is the best server who works here!!! so friendly and attentive and gives amazing quick service. He had so many tables and was still able to give top notch service. would come back here just for him 🙏🏻🙏🏻🙏🏻
Atmosphere: 5
Food: 5
Service: 5
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