horrible experience last night, discriminated against by staff, told to sit down, not allowed to dance on the booth with the girls because of my gender. I am very lightweight man; it was not a logical rule.
do better
Atmosphere: 1
Food: 1
Service: 1
Monika Gibson
Unfortunately I was at this bar and my friend was dancing in a booth and he’s a man. A gay man to be exact. Not that that means anything. But he was dancing with his friends and a bouncer I’m not too sure of his name but he has told my friend that he wasn’t allowed to dance. He said specifically that it was because he was a gay man. It’s 2025 and I do not stand for this shit. It’s embarrassing. And I am embarrassed to come here. Fix this. Thank you.
Mista Jay
Mike, we stopped in for lunch today at around 130. Left at 210 without ever placing an order. The server stopped by once after giving us water to ask if we were ready to order, we told her we needed 2 minutes and she never came back. She walked right by us a couple times and didn't even acknowledge us, so we left. It looked like you had one server doing the whole place, on a Friday afternoon, black Friday for that matter. Not a good strategy.
Atmosphere: 1
Food: 1
Service: 1
Sara Hlaing
Felipe Phillipe whoever you spell it is the best Joe kools worker ever and actually cares about the well being of the patrons never fire him he is an empath and a truly amazing soul
Atmosphere: 5
Food: 5
Service: 5
ain1i tewau
Bouncers are rude and incomoetent
4 stars is crazy work I cant imagine its legit
This place isnt worth the waste of time
Atmosphere: 1
Food: 1
Service: 1
Rebecca Clift-Willson
Our server Matt was absolutely fantastic! Thank you for being attentive, funny, personable and so kind. You’re the best!!!
Atmosphere: 5
Food: 5
Service: 5
Patrick Long
Went here on Halloween, fully expecting a line and being okay with that. That’s a choice I made. But what I’m not okay with, was that when I finally made it to the front of the line after 3 hours, I saw the security guys taking money from people out of the line and letting them in immediately. Not subtle either, just holding out hands getting money. That’s just completely and utterly ridiculous.
Atmosphere: 1
Service: 1
J M
Jackson, the bartender. Is absolutely wonderful.
Atmosphere: 5
Food: 5
Service: 5
Brianna Eveland
Matt is the best server who works here!!! so friendly and attentive and gives amazing quick service. He had so many tables and was still able to give top notch service. would come back here just for him 🙏🏻🙏🏻🙏🏻
Atmosphere: 5
Food: 5
Service: 5
Joe
Well Matt is the best lad around. Kid ran the whole bar on game 7 blue jays. Stud
I was DDing for my friends, but somehow I got escorted out and kicked out (specifically me, not my friends) at midnight after being there for hours and not buying a single drink. Asked multiple times why I was being kicked out and was told “I’m not sure, you seem sober to me, but I can’t help you.”
Atmosphere: 1
Service: 1
Salma Ayayda
Loved the vibe and atmosphere and Elijah was exceptional and took such great care of us, will definitely be back!
Atmosphere: 5
Service: 5
Laura Perrault
Elijah was amazing tonight. Thank you!!!! My out of town friends didn’t want to leave lol
Atmosphere: 5
Food: 5
Service: 5
Jonah Melville
A must. Food is excellent. Service is great.
Atmosphere: 5
Food: 5
Service: 5
Ryleigh Sandford
We had a wonderful time at Joe Kool’s overall, but unfortunately, we experienced a very concerning incident that we feel needs to be shared. One of the female bouncers aggressively removed my friend from the crowd, despite the fact that she was not intoxicated. She was grabbed by one arm, thrown onto the stairs leading to the outdoor smoke pit, and when she was already on the ground trying to comply and leave, the bouncer continued to push her. She even took my friend’s drink and threw it on her, all without giving us any reason as to why she was being kicked out. This use of force was shocking—not only to us, but to nearby bystanders—and resulted in my friend being injured. Had she been drunk or unsteady, the situation could have been far worse. That said, I want to acknowledge the professionalism of Scott, the bouncer outside, and the manager, Cervoni. They both listened to us, assured us that this behavior was not acceptable, and took responsibility by compensating us for the situation. Their response showed that Joe Kool’s as a business does not condone what happened, and we deeply appreciate the way they handled it afterward. We are not writing this review to speak negatively about the bar or restaurant as a whole—we genuinely had a great time otherwise. However, we feel it is important to shed light on this situation, as the excessive and unnecessary use of force we witnessed was not okay. We sincerely hope steps are taken to ensure this doesn’t happen to anyone else in the future.I think that the bouncer who we assured the manager knew who exactly it was should never work in this setting again let alone in a college town where there are many younger people who are just trying to figure it out.
horrible experience last night, discriminated against by staff, told to sit down, not allowed to dance on the booth with the girls because of my gender. I am very lightweight man; it was not a logical rule.
do better
Atmosphere: 1
Food: 1
Service: 1
Unfortunately I was at this bar and my friend was dancing in a booth and he’s a man. A gay man to be exact. Not that that means anything. But he was dancing with his friends and a bouncer I’m not too sure of his name but he has told my friend that he wasn’t allowed to dance. He said specifically that it was because he was a gay man. It’s 2025 and I do not stand for this shit. It’s embarrassing. And I am embarrassed to come here. Fix this. Thank you.
Mike, we stopped in for lunch today at around 130. Left at 210 without ever placing an order. The server stopped by once after giving us water to ask if we were ready to order, we told her we needed 2 minutes and she never came back. She walked right by us a couple times and didn't even acknowledge us, so we left.
It looked like you had one server doing the whole place, on a Friday afternoon, black Friday for that matter. Not a good strategy.
Atmosphere: 1
Food: 1
Service: 1
Felipe Phillipe whoever you spell it is the best Joe kools worker ever and actually cares about the well being of the patrons never fire him he is an empath and a truly amazing soul
Atmosphere: 5
Food: 5
Service: 5
Bouncers are rude and incomoetent
4 stars is crazy work I cant imagine its legit
This place isnt worth the waste of time
Atmosphere: 1
Food: 1
Service: 1
Our server Matt was absolutely fantastic! Thank you for being attentive, funny, personable and so kind. You’re the best!!!
Atmosphere: 5
Food: 5
Service: 5
Went here on Halloween, fully expecting a line and being okay with that. That’s a choice I made. But what I’m not okay with, was that when I finally made it to the front of the line after 3 hours, I saw the security guys taking money from people out of the line and letting them in immediately. Not subtle either, just holding out hands getting money. That’s just completely and utterly ridiculous.
Atmosphere: 1
Service: 1
Jackson, the bartender. Is absolutely wonderful.
Atmosphere: 5
Food: 5
Service: 5
Matt is the best server who works here!!! so friendly and attentive and gives amazing quick service. He had so many tables and was still able to give top notch service. would come back here just for him 🙏🏻🙏🏻🙏🏻
Atmosphere: 5
Food: 5
Service: 5
Well Matt is the best lad around. Kid ran the whole bar on game 7 blue jays. Stud
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was DDing for my friends, but somehow I got escorted out and kicked out (specifically me, not my friends) at midnight after being there for hours and not buying a single drink. Asked multiple times why I was being kicked out and was told “I’m not sure, you seem sober to me, but I can’t help you.”
Atmosphere: 1
Service: 1
Loved the vibe and atmosphere and Elijah was exceptional and took such great care of us, will definitely be back!
Atmosphere: 5
Service: 5
Elijah was amazing tonight. Thank you!!!! My out of town friends didn’t want to leave lol
Atmosphere: 5
Food: 5
Service: 5
A must. Food is excellent. Service is great.
Atmosphere: 5
Food: 5
Service: 5
We had a wonderful time at Joe Kool’s overall, but unfortunately, we experienced a very concerning incident that we feel needs to be shared.
One of the female bouncers aggressively removed my friend from the crowd, despite the fact that she was not intoxicated. She was grabbed by one arm, thrown onto the stairs leading to the outdoor smoke pit, and when she was already on the ground trying to comply and leave, the bouncer continued to push her. She even took my friend’s drink and threw it on her, all without giving us any reason as to why she was being kicked out. This use of force was shocking—not only to us, but to nearby bystanders—and resulted in my friend being injured. Had she been drunk or unsteady, the situation could have been far worse.
That said, I want to acknowledge the professionalism of Scott, the bouncer outside, and the manager, Cervoni. They both listened to us, assured us that this behavior was not acceptable, and took responsibility by compensating us for the situation. Their response showed that Joe Kool’s as a business does not condone what happened, and we deeply appreciate the way they handled it afterward.
We are not writing this review to speak negatively about the bar or restaurant as a whole—we genuinely had a great time otherwise. However, we feel it is important to shed light on this situation, as the excessive and unnecessary use of force we witnessed was not okay. We sincerely hope steps are taken to ensure this doesn’t happen to anyone else in the future.I think that the bouncer who we assured the manager knew who exactly it was should never work in this setting again let alone in a college town where there are many younger people who are just trying to figure it out.
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