Place won't let you in at 1:50 am. Idk it says open until 2am
Atmosphere: 1
Food: 1
Service: 1
Levi T
Experienced unlawful physical violence from security staff and observed them using racist language and saying negative things about people of colour. Owner believed it was appropriate to keep staff on.
It's a classic. I came back after more than 20 years. The ambiance is perfection. The service was wonderful. The vibes are immaculate.
Atmosphere: 5
Food: 4
Service: 5
Kiana Watters
I love Joe Kool's, I love the atmosphere. I've been coming here for a long time. The food is really good and the service is great as well, this has got to be one of my favorite restaurants and I couldn't recommend it more, The prices are also great ?
Kid-friendliness: Kid friendly and great options on the kid menu for the kiddos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jose Nachos, Ceasar, Smashburger, Jim Bob Wings
Eve Hansen
Used to be fun, they must've switch djs though cuz the music was so terrible it's not even funny
Atmosphere: 1
Issac Erbay
I love this place very much but the management of this place has one person standing in the toilet giving people tissues. I think this is a very humiliating behavior. Please, the manager of this place should pay attention to this. No matter what, no one is superior to anyone else and remove the person giving people tissues in the sink. I am very upset with this behavior. My respects.
Atmosphere: 5
Food: 5
Service: 5
Urvashie Pruthi
Matt is really nice and an asset to the company. He definitely deserves a raise. Very friendly, quick service and soft spoken. Made our first time experience even better♥️
Atmosphere: 5
Food: 5
Service: 5
Dave Slessor
40 years of lousy service, lousy food and warm beer I can't wait til I go back ?? Having said all of that, the Nachos are best of class
What a great place. Food was amazing and the atmosphere awesome. Great place to grab a bite to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clubhouse Sandwich
AJ SCHOFIELD
Pretty solid night life. There was a live band and no cover when I attended which was really fun.
Atmosphere: 5
S D
I am honestly upset that I even have to make this review because I have enjoyed going to Joe Kools for awhile now but my most recent experience has left a sour taste in my mouth and I will never be returning. To begin, I am 100% going to take accountability for the fact that I had too much to drink and I am not making any excuses for it, however, this is a bar atmosphere so you would assume their staff are better equipped and trained to handle intoxicated people in other ways than harassment. My friend and I went into the washroom and entered the same stall together because I needed to throw up, mind you, there was NO security to be found in the washroom at this time, so it wasn’t an issue. I know the one person per stall rule but there was no one there to enforce it and I thought perhaps extenuating circumstances allowed for a little understanding and leeway but god was I ever wrong. After 10 minutes we exit the stall and the security guard instructs me that I need to leave to which I put up no fight because that was my plan all along. My friend and I then proceeded to leave the bathroom and she essentially chased us out even though we 100% complied with her order. I was making my way up the stairs thinking my friend was right behind me but the guard had begun interrogating her about why we were in the stall together when she clearly knew it was because I wasn’t feeling well, she definitely saw my knees on the ground and the backs of my shows so she knew exactly why my friend had come in the stall with me. I somehow managed to get in the Uber home without my friend, had security actually done their job and ensured the safety of their patrons that guard would have let my friend leave with me because you don’t leave drunk people alone. The guard then starts yelling at my friend before giving her a chance to explain herself and then brings her to a small room and instructs her to stay there and my friend asks her if she can call me to make sure I’m okay and the guard answers with “she seemed fine she left by herself”. A male guard then comes into the room where my friend has been essentially detained by someone who has absolutely no authority nor grounds to do such a thing, and tells her she’s able to leave after asking her why she was in there. I think what makes this situation even scarier is the fact that this is a woman’s washroom with a female security guard but in no way is it a safe space for women whatsoever, because the guard feels the need to intimidate girls. I have read other reviews similar to mine so I know this is not a one off experience and it disappoints me that Joe Kool’s has no interest in giving their employees adequate training, it seems like even basic smart serve principles about dealing with and identifying signs of intoxication go out the window once you get into that washroom. It’s not about safety, it’s about fear.
Atmosphere: 1
Service: 1
Roku Phillips
Ordered a burger. But came with nothing. Every topping was an extra dollar
Scout Duern
I am honestly upset that I even have to make this review because I have enjoyed going to Joe Kools for awhile now but my most recent experience has left a sour taste in my mouth and I will never be returning. To begin, I am 100% going to take accountability for the fact that I had too much to drink and I am not making any excuses for it, however, this is a bar atmosphere so you would assume their staff are better equipped and trained to handle intoxicated people in other ways than harassment. My friend and I went into the washroom and entered the same stall together because I needed to throw up, mind you, there was NO security to be found in the washroom at this time, so it wasn’t an issue. I know the one person per stall rule but there was no one there to enforce it and I thought perhaps extenuating circumstances allowed for a little understanding and leeway but god was I ever wrong. After 10 minutes we exit the stall and the security guard instructs me that I need to leave to which I put up no fight because that was my plan all along. My friend and I then proceeded to leave the bathroom and she essentially chased us out even though we 100% complied with her order. I was making my way up the stairs thinking my friend was right behind me but the guard had begun interrogating her about why we were in the stall together when she clearly knew it was because I wasn’t feeling well, she definitely saw my knees on the ground and the backs of my shows so she knew exactly why my friend had come in the stall with me. I somehow managed to get in the Uber home without my friend, had security actually done their job and ensured the safety of their patrons that guard would have let my friend leave with me because you don’t leave drunk people alone. The guard then starts yelling at my friend before giving her a chance to explain herself and then brings her to a small room and instructs her to stay there and my friend asks her if she can call me to make sure I’m okay and the guard answers with “she seemed fine she left by herself”. A male guard then comes into the room where my friend has been essentially detained by someone who has absolutely no authority nor grounds to do such a thing, and tells her she’s able to leave after asking her why she was in there. I think what makes this situation even scarier is the fact that this is a woman’s washroom with a female security guard but in no way is it a safe space for women whatsoever, because the guard feels the need to intimidate girls. I have read other reviews similar to mine so I know this is not a one off experience and it disappoints me that Joe Kool’s has no interest in giving their employees adequate training, it seems like even basic smart serve principles about dealing with and identifying signs of intoxication go out the window once you get into that washroom. It’s not about safety, it’s about fear.
It was cold.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Ceasar, Salad
Place won't let you in at 1:50 am. Idk it says open until 2am
Atmosphere: 1
Food: 1
Service: 1
Experienced unlawful physical violence from security staff and observed them using racist language and saying negative things about people of colour. Owner believed it was appropriate to keep staff on.
Atmosphere: 1
Food: 2
Service: 1
Extremely unprofessiona
Vegetarian options: Exteemely unprofesssional waitress
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Kitchen Sink Pizza
It's a classic. I came back after more than 20 years. The ambiance is perfection. The service was wonderful. The vibes are immaculate.
Atmosphere: 5
Food: 4
Service: 5
I love Joe Kool's, I love the atmosphere. I've been coming here for a long time. The food is really good and the service is great as well, this has got to be one of my favorite restaurants and I couldn't recommend it more, The prices are also great ?
Kid-friendliness: Kid friendly and great options on the kid menu for the kiddos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jose Nachos, Ceasar, Smashburger, Jim Bob Wings
Used to be fun, they must've switch djs though cuz the music was so terrible it's not even funny
Atmosphere: 1
I love this place very much but the management of this place has one person standing in the toilet giving people tissues. I think this is a very humiliating behavior. Please, the manager of this place should pay attention to this. No matter what, no one is superior to anyone else and remove the person giving people tissues in the sink. I am very upset with this behavior. My respects.
Atmosphere: 5
Food: 5
Service: 5
Matt is really nice and an asset to the company. He definitely deserves a raise.
Very friendly, quick service and soft spoken. Made our first time experience even better♥️
Atmosphere: 5
Food: 5
Service: 5
40 years of lousy service, lousy food and warm beer I can't wait til I go back ??
Having said all of that, the Nachos are best of class
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
What a great place. Food was amazing and the atmosphere awesome. Great place to grab a bite to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clubhouse Sandwich
Pretty solid night life. There was a live band and no cover when I attended which was really fun.
Atmosphere: 5
I am honestly upset that I even have to make this review because I have enjoyed going to Joe Kools for awhile now but my most recent experience has left a sour taste in my mouth and I will never be returning.
To begin, I am 100% going to take accountability for the fact that I had too much to drink and I am not making any excuses for it, however, this is a bar atmosphere so you would assume their staff are better equipped and trained to handle intoxicated people in other ways than harassment.
My friend and I went into the washroom and entered the same stall together because I needed to throw up, mind you, there was NO security to be found in the washroom at this time, so it wasn’t an issue. I know the one person per stall rule but there was no one there to enforce it and I thought perhaps extenuating circumstances allowed for a little understanding and leeway but god was I ever wrong. After 10 minutes we exit the stall and the security guard instructs me that I need to leave to which I put up no fight because that was my plan all along. My friend and I then proceeded to leave the bathroom and she essentially chased us out even though we 100% complied with her order. I was making my way up the stairs thinking my friend was right behind me but the guard had begun interrogating her about why we were in the stall together when she clearly knew it was because I wasn’t feeling well, she definitely saw my knees on the ground and the backs of my shows so she knew exactly why my friend had come in the stall with me. I somehow managed to get in the Uber home without my friend, had security actually done their job and ensured the safety of their patrons that guard would have let my friend leave with me because you don’t leave drunk people alone. The guard then starts yelling at my friend before giving her a chance to explain herself and then brings her to a small room and instructs her to stay there and my friend asks her if she can call me to make sure I’m okay and the guard answers with “she seemed fine she left by herself”. A male guard then comes into the room where my friend has been essentially detained by someone who has absolutely no authority nor grounds to do such a thing, and tells her she’s able to leave after asking her why she was in there.
I think what makes this situation even scarier is the fact that this is a woman’s washroom with a female security guard but in no way is it a safe space for women whatsoever, because the guard feels the need to intimidate girls. I have read other reviews similar to mine so I know this is not a one off experience and it disappoints me that Joe Kool’s has no interest in giving their employees adequate training, it seems like even basic smart serve principles about dealing with and identifying signs of intoxication go out the window once you get into that washroom. It’s not about safety, it’s about fear.
Atmosphere: 1
Service: 1
Ordered a burger. But came with nothing. Every topping was an extra dollar
I am honestly upset that I even have to make this review because I have enjoyed going to Joe Kools for awhile now but my most recent experience has left a sour taste in my mouth and I will never be returning.
To begin, I am 100% going to take accountability for the fact that I had too much to drink and I am not making any excuses for it, however, this is a bar atmosphere so you would assume their staff are better equipped and trained to handle intoxicated people in other ways than harassment.
My friend and I went into the washroom and entered the same stall together because I needed to throw up, mind you, there was NO security to be found in the washroom at this time, so it wasn’t an issue. I know the one person per stall rule but there was no one there to enforce it and I thought perhaps extenuating circumstances allowed for a little understanding and leeway but god was I ever wrong. After 10 minutes we exit the stall and the security guard instructs me that I need to leave to which I put up no fight because that was my plan all along. My friend and I then proceeded to leave the bathroom and she essentially chased us out even though we 100% complied with her order. I was making my way up the stairs thinking my friend was right behind me but the guard had begun interrogating her about why we were in the stall together when she clearly knew it was because I wasn’t feeling well, she definitely saw my knees on the ground and the backs of my shows so she knew exactly why my friend had come in the stall with me. I somehow managed to get in the Uber home without my friend, had security actually done their job and ensured the safety of their patrons that guard would have let my friend leave with me because you don’t leave drunk people alone. The guard then starts yelling at my friend before giving her a chance to explain herself and then brings her to a small room and instructs her to stay there and my friend asks her if she can call me to make sure I’m okay and the guard answers with “she seemed fine she left by herself”. A male guard then comes into the room where my friend has been essentially detained by someone who has absolutely no authority nor grounds to do such a thing, and tells her she’s able to leave after asking her why she was in there.
I think what makes this situation even scarier is the fact that this is a woman’s washroom with a female security guard but in no way is it a safe space for women whatsoever, because the guard feels the need to intimidate girls. I have read other reviews similar to mine so I know this is not a one off experience and it disappoints me that Joe Kool’s has no interest in giving their employees adequate training, it seems like even basic smart serve principles about dealing with and identifying signs of intoxication go out the window once you get into that washroom. It’s not about safety, it’s about fear.
Atmosphere: 1
Service: 1
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