Great service and great ice cream! So many flavour choices.Great mix in options and sizes.
Atmosphere: 5
Food: 5
Service: 5
Solange Ménard
I mean, it's ice cream. Nit the best in the world and they are SUPER EXPENSIVE!!!!
Atmosphere: 5
Food: 5
Service: 5
Juliana Olascuaga
The ice cream is always going to be good. But the customer service at this location is absolutely terrible. It’s been now several occasions where the young girl workers are so unbelievably rude. They don’t greet you at all when you walk in and you literally have to ask them to SERVE YOU as the customer!!! In addition to that, they give a lot of negative facial expressions, in other words “dirty looks” while serving you. Tonight, my little brother even said have a good night and the girl didn’t even say thank you or you too, she just ignored the kid. At the same time I ordered a MEDIUM icecream and it was the same size as my little brother’s SMALL ice cream, then when I brought it up she gave me some lame excuse about the toppings making his icecream look bigger even though we got the same amount of toppings. Overall, it’s very disappointing because we’ve all been young and had to work customer service at least once, but that doesn’t excuse how poorly these girls treat the customers, especially a kid too.
Atmosphere: 1
Food: 5
Service: 1
Shü Murphy
The Ice cream itself is mediocreMany improvements could be
Atmosphere: 5
Food: 2
Service: 3
Toomii
Delicious as always?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Single Serve Ice Cream
Amelia Davies
Keith is the best scooper, he’s always cheery, friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Single Serve Ice Cream
Bob Baoukian
Best place to have ice cream and birthday place and best people serves you
Oscar Diaz
Dissapointed about how one of the staff members treats customers. Poor customer service that according to the rude staff member was because they were busy. She could have said the same thing she said in a different way and to make it worse, they were laughing after my wife complained.
Power Rangers
Amazing and kind staff. Everytime I visit this location they are super nice and accommodating and give me exactly what I wanted. The icecream is always delicious and the perfect portion size! Definitely worth the visit.
Bonnie Faz
Your store policy sucks. I wanted my ice cream flavors separate. That's what I'm paying for
everyone’s so professional here. great ice cream! 10/10
Autumn Ferrara
I placed an online custom photo cake order 2 weeks prior to picking it up. I was extremely disappointed and upset when I was handed a blank cake with no picture. Despite my order having a successfully uploaded custom picture, and me paying the price for it, the person who “wrote the order” left out the fact that it was a photo cake. I had planned my husbands birthday theming around this photo cake and this store could not follow through with instructions. Upon discovering their mistake they did offer me a full refund however the employee was less than sympathetic and said “well you get a free cake” however what I wanted was the proper cake that I ordered. When I asked them to just remake the cake for me the same day, she declined my request stating that “the owner is not in today and they have to do it”. So yes, I did get a “free” cake due to this store’s incompetence but I basically received a “too bad” instead of a proper fix. She also declined to give me the owners name so I can speak directly with them about my issue, and instead handed me a generic marble slab business card with no names on it. I chose this place for my husbands cake because of the custom printing they offer and I looked forward to his reaction the whole 2 weeks leading up to pickup day. Safe to say I will NEVER trust this place again and i am extremely disappointed with their lack of solution. I didn’t want money back, I wanted the cake I ordered.
Wendy Hernandez
I normally order strawberries on my ice cream, and this time they tasted disgusting, as if they were bad. I did notice they were the last ones in the bin, but didn’t think anything about it. I called to let them know and the guy said that those must have been from the day before. I think that is disgusting considering that those were out of the fridge all day then back in during the night and out again the next day. Pretty much said sucks to sucks ?
Badshah Khan
They are not taking care of anythingLike seriously guys what is that?I am not happy from you guys
Maxim Vorobyov
Humongous portions, excessively sugared ice cream, some flavors are impossible to eat, they are so bad (lemon, matcha). The waffle cones start leaking very quickly.2/5, would not recommend.
Great service and great ice cream! So many flavour choices.Great mix in options and sizes.
Atmosphere: 5
Food: 5
Service: 5
I mean, it's ice cream. Nit the best in the world and they are SUPER EXPENSIVE!!!!
Atmosphere: 5
Food: 5
Service: 5
The ice cream is always going to be good. But the customer service at this location is absolutely terrible. It’s been now several occasions where the young girl workers are so unbelievably rude. They don’t greet you at all when you walk in and you literally have to ask them to SERVE YOU as the customer!!! In addition to that, they give a lot of negative facial expressions, in other words “dirty looks” while serving you. Tonight, my little brother even said have a good night and the girl didn’t even say thank you or you too, she just ignored the kid. At the same time I ordered a MEDIUM icecream and it was the same size as my little brother’s SMALL ice cream, then when I brought it up she gave me some lame excuse about the toppings making his icecream look bigger even though we got the same amount of toppings. Overall, it’s very disappointing because we’ve all been young and had to work customer service at least once, but that doesn’t excuse how poorly these girls treat the customers, especially a kid too.
Atmosphere: 1
Food: 5
Service: 1
The Ice cream itself is mediocreMany improvements could be
Atmosphere: 5
Food: 2
Service: 3
Delicious as always?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Single Serve Ice Cream
Keith is the best scooper, he’s always cheery, friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Single Serve Ice Cream
Best place to have ice cream and birthday place and best people serves you
Dissapointed about how one of the staff members treats customers. Poor customer service that according to the rude staff member was because they were busy. She could have said the same thing she said in a different way and to make it worse, they were laughing after my wife complained.
Amazing and kind staff. Everytime I visit this location they are super nice and accommodating and give me exactly what I wanted. The icecream is always delicious and the perfect portion size! Definitely worth the visit.
Your store policy sucks. I wanted my ice cream flavors separate. That's what I'm paying for
Restaurantji Recommends
everyone’s so professional here. great ice cream! 10/10
I placed an online custom photo cake order 2 weeks prior to picking it up. I was extremely disappointed and upset when I was handed a blank cake with no picture. Despite my order having a successfully uploaded custom picture, and me paying the price for it, the person who “wrote the order” left out the fact that it was a photo cake. I had planned my husbands birthday theming around this photo cake and this store could not follow through with instructions. Upon discovering their mistake they did offer me a full refund however the employee was less than sympathetic and said “well you get a free cake” however what I wanted was the proper cake that I ordered. When I asked them to just remake the cake for me the same day, she declined my request stating that “the owner is not in today and they have to do it”. So yes, I did get a “free” cake due to this store’s incompetence but I basically received a “too bad” instead of a proper fix. She also declined to give me the owners name so I can speak directly with them about my issue, and instead handed me a generic marble slab business card with no names on it. I chose this place for my husbands cake because of the custom printing they offer and I looked forward to his reaction the whole 2 weeks leading up to pickup day. Safe to say I will NEVER trust this place again and i am extremely disappointed with their lack of solution. I didn’t want money back, I wanted the cake I ordered.
I normally order strawberries on my ice cream, and this time they tasted disgusting, as if they were bad. I did notice they were the last ones in the bin, but didn’t think anything about it. I called to let them know and the guy said that those must have been from the day before. I think that is disgusting considering that those were out of the fridge all day then back in during the night and out again the next day. Pretty much said sucks to sucks ?
They are not taking care of anythingLike seriously guys what is that?I am not happy from you guys
Humongous portions, excessively sugared ice cream, some flavors are impossible to eat, they are so bad (lemon, matcha). The waffle cones start leaking very quickly.2/5, would not recommend.