Osmow's Shawarma
840 Wellington Rd, London
(548) 689-9611
Recent Reviews
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The food is good, I ordered Shawarma , it is delicious but different from original mediterranean Shawarma
Atmosphere: 5
Food: 4
Service: 5
It’s not the best I’ve had, but still delicious with a good portion size.
Good food with good service, best osmows among all the other osmows in the london.
Go to spot!! Amazing shawarmas!!
Atmosphere: 5
Food: 5
Service: 5
The chicken used in my bowl with rice was gross , fatty and I tossed it in the garbage. At first going to Osmow s was great food. Not sure what happened
Atmosphere: 4
Food: 1
Service: 4
Clean Place
Very Fast at Preparing Food on Time and Understanding Employees
I recommend this place
Atmosphere: 5
Food: 5
Service: 5
Shreya was fabulous and made my food very quick
Atmosphere: 5
Food: 5
Service: 5
Had a great experience here! Staff were friendly. Just wanted to mention about Shreya who made my falafel wrap and it was so delicious. This branch always make sure the food is super fresh. Also, the dining area was clean. I’ve been here couple of times and I will be definitely going back!
Atmosphere: 5
Food: 5
Service: 5
i visited osmow's yesterday after work. it was really busy and i was expecting for a long wait time, but the employee were able to manage all the customers needs. I wanted to give them tip, but they said it was removed by osmows.
looking forward to visit again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken on the Rocks
Really good food and service.
I had a good experience with them even when it was really busy, they were able to serve me really quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken on the Rocks
Restaurantji Recommends
Compared to other Osmow’s locations, the taste at this store was not as good. The rice was also overcooked.
Atmosphere: 3
Food: 1
Service: 2
This location is beyond ridiculous. First time I had an issue, the onions were rotten called they didn’t pick up their phone just gave up. Next time, the chicken was ice cold, while the falafels were so hot they tasted burnt and awful. When I called to complain, they told me I could come in later that week for a replacement. Fine.
So I finally go in, and the staff tell me they’re “new” and can’t do anything without the manager. I asked them to call the manager which is common sense, since every manager is basically on speed dial for new hires. What if the store’s front door won’t open? What if there’s a serious customer issue? The answer is simple: you call the manager. But instead, I got a bratty, dismissive response and zero help.
Even worse, when I asked for their names so I could follow up with the manager or owner, they flat-out refused. Completely unprofessional and arrogant. I ended up walking out with nothing again.
Between the rotten vegetables, ice-cold chicken, disgusting falafels, and staff who clearly don’t care, this Osmow’s is a total embarrassment. If this is how they treat customers, I’d strongly recommend going anywhere else.
Atmosphere: 1
Food: 1
Service: 1
This is the best osmows spot in London. All the employees working here are great..even after ordering couple of times through uber eats, they have never let me down..they follow proper instructions and make sure that it is fresh..thank you team members!! You guys are great!!
Atmosphere: 5
Food: 5
Service: 5
Had Falafel Oz for the first time today and it hit just right — perfectly spiced and so satisfying. Definitely coming back for more!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Falafel
This branch Osmow’s is the best i can say. They serve food on time and i met a staff named Dhanush who is really friendly to customers
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