I’ve tried giving them the benefit of the doubt, but the service here seems to be getting worse. Months ago there was bandaid in my poutine. They apologized and sent me a new meal with dessert. Each order since has had one thing or another missing. Wish I would have learned my lesson the first time.
Food: 3
Service: 1
DJ Hosking
Called for an order at 6:07. Was told 15 mins. Still waiting here and it’s 6:55. The food is never ready on time. The nice lady told me a few mins 15 mins ago while skip and uber orders are being prioritized first. I keep giving this place a chance but idk if I can keep sitting for 40 mins waiting for food that never seems to be ready. The staff are really nice and I know it’s not normally their fault. Next time tell me 45 mins and not 15…
Atmosphere: 1
Food: 5
Service: 1
Vernon Brady
My wife and I are visiting from the states and we always love going to Swiss Chalet. Just like we remembered and anticipated the food was excellent, service good and prices reasonable. The restaurant is clean and not loud.
Server was nice but only about 5 table in the whole restaurant and I have been waiting for over an hour for one appetizer! When I came in we waited 15 min to be sat down. Server hasn’t checked on us and seen us once when dropping of drinks. It’s been now over an hour and still waiting for our main meal! Very slow service!
Atmosphere: 1
Food: 1
Service: 1
Cristina S.
Dulce was a wonderful server - very attentive and accommodating of all our requests! A nice cozy meal for a cold day.
Atmosphere: 5
Food: 5
Service: 5
Ken Gates
Jess was Great thank you for making this visit extremely enjoyable,,definitely will be back she is very professional and lovely her attitude was rewarding and we felt very comfortable and welcome
Atmosphere: 5
Food: 5
Service: 5
Dave Pizzey
Ryad the Manager provided excellent attention and service to my wife and me. The service was excellent and the food taste and portions was excellent. Thank you. We’ll see you soon!
Atmosphere: 5
Food: 5
Service: 5
Ryan Little
always a great experience for me and my kids. I bring my boys out for dinner frequently on Wednesdays to save some money. I am a single dad of two boys and I appreciate that Swiss Chalet has free meals for kids on Wednesday, with an order of an adult entre. It saves me money and I can have a quality sit down dinner with my boys that a cherish very much. The service is almost always fast and the server's are always great with me and my kids. I loved coming to Swiss Chalet when I was a kid with my mom, and now I can build memories with my own kids, at one of my favourite restaurants.
Server - Dulce
Atmosphere: 5
Food: 5
Service: 5
I’ve tried giving them the benefit of the doubt, but the service here seems to be getting worse. Months ago there was bandaid in my poutine. They apologized and sent me a new meal with dessert. Each order since has had one thing or another missing. Wish I would have learned my lesson the first time.
Food: 3
Service: 1
Called for an order at 6:07. Was told 15 mins. Still waiting here and it’s 6:55. The food is never ready on time. The nice lady told me a few mins 15 mins ago while skip and uber orders are being prioritized first. I keep giving this place a chance but idk if I can keep sitting for 40 mins waiting for food that never seems to be ready. The staff are really nice and I know it’s not normally their fault. Next time tell me 45 mins and not 15…
Atmosphere: 1
Food: 5
Service: 1
My wife and I are visiting from the states and we always love going to Swiss Chalet. Just like we remembered and anticipated the food was excellent, service good and prices reasonable. The restaurant is clean and not loud.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Chicken Dinner, Quarter Chicken Dinner
We enjoyed our crispy chicken sandwich and salad.
Atmosphere: 5
Food: 5
Service: 5
My food was excellent and delivery service was good the food was a little bit on the cooler side but not easy to remedy otherwise it was great.
Food: 4
Service: 5
The service was great, Krista was awesome!!
Atmosphere: 5
Food: 5
Service: 5
Krista was so lovely and the food was great!!
Atmosphere: 5
Food: 5
Service: 5
Krista was an amazing server! So friendly and welcoming, and accommodated our allergy!
Atmosphere: 5
Food: 5
Service: 5
Krista was amazing and such a kind server!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Server was nice but only about 5 table in the whole restaurant and I have been waiting for over an hour for one appetizer! When I came in we waited 15 min to be sat down. Server hasn’t checked on us and seen us once when dropping of drinks. It’s been now over an hour and still waiting for our main meal! Very slow service!
Atmosphere: 1
Food: 1
Service: 1
Dulce was a wonderful server - very attentive and accommodating of all our requests! A nice cozy meal for a cold day.
Atmosphere: 5
Food: 5
Service: 5
Jess was Great thank you for making this visit extremely enjoyable,,definitely will be back she is very professional and lovely her attitude was rewarding and we felt very comfortable and welcome
Atmosphere: 5
Food: 5
Service: 5
Ryad the Manager provided excellent attention and service to my wife and me. The service was excellent and the food taste and portions was excellent.
Thank you. We’ll see you soon!
Atmosphere: 5
Food: 5
Service: 5
always a great experience for me and my kids. I bring my boys out for dinner frequently on Wednesdays to save some money. I am a single dad of two boys and I appreciate that Swiss Chalet has free meals for kids on Wednesday, with an order of an adult entre. It saves me money and I can have a quality sit down dinner with my boys that a cherish very much. The service is almost always fast and the server's are always great with me and my kids. I loved coming to Swiss Chalet when I was a kid with my mom, and now I can build memories with my own kids, at one of my favourite restaurants.
Atmosphere: 5
Food: 5
Service: 5
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