Tim Hortons
$ • Coffee Shops, Bakery
Hours:
685 Richmond St, London
(519) 645-7240
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
Share your opinion about Tim Hortons
The wrong order was sent to me when I called to get it fixed they blamed door dash. Door Dash blamed them. Somebody is lying I don’t care who I just wanted my food both services refused to fix it. This Tim Hortons staff did not even answer the phone when I called multiple times until I actually blocked my number and called
, then they answered. Terrible service I will never go to this particular Tim Hortons again. I ordered my food at 3:30 here it is at 5:30 no food no resolution...read full review
Ripping me off is not how to keep your customers coming back please reach out and make this right
staff are amazing...service be fun
Ratings
Menu
Hours
| Monday | 8AM - 7PM |
| Tuesday | 8AM - 7PM |
| Wednesday | 8AM - 7PM |
| Thursday | 8AM - 7PM |
| Friday | 8AM - 7PM |
| Saturday | 8AM - 7PM |
| Sunday | 8AM - 7PM |
People in London Also Viewed
Tim Hortons has received mixed reviews from customers. Some have had disappointing experiences, citing issues with drink orders, such as receiving too much ice and not enough drink. Others have praised the efforts of individual staff members, like the manager working the sandwich station, who went above and beyond to provide good service despite challenges. Despite some struggles, this location seems to have potential with the right support. Recently, the restaurant removed the tables and chairs, which many customers believe was a good decision to improve safety and reduce issues caused by homeless people sleeping and hanging out inside. Staff members have expressed concern about their safety due to the presence of homeless individuals and addiction problems in the area, and some appreciate that the staff spoke up about these risks. Compared to the nearby branch on Oxford Street, this location is smaller, with fewer seats, a gloomier environment, limited item stock, and no Drive Thru. However, the mobile app pre-ordering system works smoothly here, which many customers find to be a major advantage. On a recent visit, a manager working at the sandwich station was recognized for her efforts, as she did her best despite the challenges faced by other staff members. Customers feel she deserves a raise and additional help to make the experience better, especially on busy days like Saturdays.