The steak salad was so fatty, they need to clearly get their meats from a different butcher. Who even serves that in front of a customer? The calamari presentation looks great in the photos but it is just rubbery and tasteless. I do not recommend this restaurant at all. Go down the road, there are a few others that taste better.
Atmosphere: 2
Food: 1
Service: 3
John Broome
This evening I had the unfortunate experience of eating a meal at the The Vault. As part of a group dinner, the two of us had what amounted to a $150 cafeteria meal. I'm not an overly critical person but this was a very disappointing meal. A few details ... 1) It took two tries to eventually get the correct beverage. 2) They forgot to put dressing on the tiny Caesar Salads. I complained and they brought me (and several others) a plastic tub of dressing. 3) The main dish of roast turkey, potatoes, and vegetables arrived stone cold. 4) no coffee or beverages were offered after the meal ... just the bill. To top it off they added an obligatory 18% gratuity. I have nothing nice to say unfortunately.
Atmosphere: 3
Food: 1
Service: 2
Chris Korneluk
Terrible food.
Atmosphere: 4
Food: 1
Service: 4
andrew moore
Two of us went in for a late lunch and ordered mussels and a salad and fish & chips. OMG this place really needs to step up the menu and actually hire a Chef. The mussels were uneatable, it was a very salty brine tasting liquid with rubbery mussels, which was to be a white wine broth?? ( I beg to differ ). The fish sticks were straight from Captain Highliner box, square nuggets of minced fish. When you order fish & chips you would expect a beer battered haddock or cod freshly made. My suggestion would be to restructure the menu, hire a Chef to start creating new dishes and keep the menu short. Maybe a few Sous Chefs for prep, not just have everyday people "cooking" in the kitchen. I guarantee you will have more quality business and higher turn rate with 5 star reviews. The atmosphere is ok, it could use some TLC. Staff were attentive and friendly. At this point I would not recommend this place at all.
Atmosphere: 3
Food: 1
Service: 5
Joyce Menyasz
Love this place! A little pricey but delicious. Went for a 36 person Paint Nite and had a blast!
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 4
Jean Johnston-McKitterick
Nachos were delicious. Poke bowl had giant jalapeños in it. Fish tacos with salad were good. Wait staff seemed more interested in chatting amongst themselves rather than serving. Very inattentive. Really disappointing…
Atmosphere: 3
Food: 3
Service: 3
T Miller
Good food and not overpriced.
Atmosphere: 5
Food: 5
Service: 5
Andree Gosselin
Went for lunch with my friend. She had the Vault burger which was as described in the menu and was tasty. I had the Ahi tuna salad and I do not recommend it. First, there is barely any tuna, one to less than two ounces of thinly sliced tuna. The rest was mostly greens and no parsnip chips. Not great value for 22$. The taste was ok, but I would never eat it again or recommend it to anyone. The beer and service were perfect and the place is very nice and clean. So stick to beer and basic pub fare if you do not want to be disappointed.
Atmosphere: 4
Food: 2
Service: 5
Connor Brownrigg
After waiting 40 minutes for a plate of fries, we learned that none of our food had even been started, so we walked out.
Martin Biefer
A varied menu. They do a great Chicken Curry
Parking: There's a parking lot, free, a block or so away.
I booked a table for 6:30 pm for 8 people and we arrived 15 min early . When I said I had a reservation the gentlemen said okay 4 in this booth and 4 in this booth and obviously we all wanted to sit together not apart . They took a minute to arrange the table for us , once sat down all the tables were wobbly and not could not be fixed cause they didn’t have other tables. We ordered a starter and it took thirty minutes to arrive , once arrived we had no cutlery , napkins and no plates. We had to ask for them 5 min after we got the starter . Once the mains arrived there was multiple issue with things not cooked probably and food not what we were expecting. This was a disappointment as it was a reconnection from a friend but all 8 of us will never go there again.
Atmosphere: 2
Food: 2
Service: 1
Michelle Mechura
The dinner was delicious but I really like the drink selection.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Vault Burger
Tammy Brideau
Understaffed Like most places
Atmosphere: 3
Food: 5
Service: 2
Emily T.
Slow service, missing or cold items. Seems there is a kitchen issue and servers didn’t seem surprised about it. Took 45mins to get food. Kitchen forgot the beets on the beet salad (!). Fried chicken was cold. They brought beets and hot chicken when alerted to these two issues, but took time.
Atmosphere: 2
Food: 2
Service: 1
Lynn S
So much wrong here. We were seated, and had front row seats to one of the servers yelling at another about the seating of an incoming table of six. When this table later asked to be moved inside (too hot for young child on patio) same server was quite rude to them. Our server was an older lady, who was VERY pleasant and personable. Our food though was just awful. There was nothing on our plate that didn’t taste like it had previously been frozen. I ordered the “stuffed chicken”… which…. Wasn’t.
It was supposed to be a Chicken breast stuffed with mozzarella, cream cheese, jalapeño, wrapped with prosciutto in a cream sauce. Mine was by no means stuffed with anything. It was a tough, dry overcooked pale breast with an unseasoned white roux. It was served with tasteless rice and “seasonal vegetables” which were actually just four pieces of frozen bagged vegetables loaded with pepper, which I guess is their idea of seasoning. My companion opted for chicken parm, which tasted a wee bit better but the accompanying fettuccine Alfredo was thick and unpleasant. Needless to say, we’ll not be back and would not recommend to others in the area. Five stars for the service we received - one star for everything else.
The steak salad was so fatty, they need to clearly get their meats from a different butcher. Who even serves that in front of a customer? The calamari presentation looks great in the photos but it is just rubbery and tasteless. I do not recommend this restaurant at all. Go down the road, there are a few others that taste better.
Atmosphere: 2
Food: 1
Service: 3
This evening I had the unfortunate experience of eating a meal at the The Vault. As part of a group dinner, the two of us had what amounted to a $150 cafeteria meal. I'm not an overly critical person but this was a very disappointing meal. A few details ... 1) It took two tries to eventually get the correct beverage. 2) They forgot to put dressing on the tiny Caesar Salads. I complained and they brought me (and several others) a plastic tub of dressing. 3) The main dish of roast turkey, potatoes, and vegetables arrived stone cold. 4) no coffee or beverages were offered after the meal ... just the bill. To top it off they added an obligatory 18% gratuity. I have nothing nice to say unfortunately.
Atmosphere: 3
Food: 1
Service: 2
Terrible food.
Atmosphere: 4
Food: 1
Service: 4
Two of us went in for a late lunch and ordered mussels and a salad and fish & chips. OMG this place really needs to step up the menu and actually hire a Chef. The mussels were uneatable, it was a very salty brine tasting liquid with rubbery mussels, which was to be a white wine broth?? ( I beg to differ ). The fish sticks were straight from Captain Highliner box, square nuggets of minced fish. When you order fish & chips you would expect a beer battered haddock or cod freshly made. My suggestion would be to restructure the menu, hire a Chef to start creating new dishes and keep the menu short. Maybe a few Sous Chefs for prep, not just have everyday people "cooking" in the kitchen. I guarantee you will have more quality business and higher turn rate with 5 star reviews. The atmosphere is ok, it could use some TLC. Staff were attentive and friendly. At this point I would not recommend this place at all.
Atmosphere: 3
Food: 1
Service: 5
Love this place! A little pricey but delicious. Went for a 36 person Paint Nite and had a blast!
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 4
Nachos were delicious. Poke bowl had giant jalapeños in it. Fish tacos with salad were good. Wait staff seemed more interested in chatting amongst themselves rather than serving. Very inattentive. Really disappointing…
Atmosphere: 3
Food: 3
Service: 3
Good food and not overpriced.
Atmosphere: 5
Food: 5
Service: 5
Went for lunch with my friend.
She had the Vault burger which was as described in the menu and was tasty.
I had the Ahi tuna salad and I do not recommend it. First, there is barely any tuna, one to less than two ounces of thinly sliced tuna. The rest was mostly greens and no parsnip chips. Not great value for 22$. The taste was ok, but I would never eat it again or recommend it to anyone. The beer and service were perfect and the place is very nice and clean.
So stick to beer and basic pub fare if you do not want to be disappointed.
Atmosphere: 4
Food: 2
Service: 5
After waiting 40 minutes for a plate of fries, we learned that none of our food had even been started, so we walked out.
A varied menu. They do a great Chicken Curry
Parking: There's a parking lot, free, a block or so away.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I booked a table for 6:30 pm for 8 people and we arrived 15 min early . When I said I had a reservation the gentlemen said okay 4 in this booth and 4 in this booth and obviously we all wanted to sit together not apart . They took a minute to arrange the table for us , once sat down all the tables were wobbly and not could not be fixed cause they didn’t have other tables. We ordered a starter and it took thirty minutes to arrive , once arrived we had no cutlery , napkins and no plates. We had to ask for them 5 min after we got the starter . Once the mains arrived there was multiple issue with things not cooked probably and food not what we were expecting. This was a disappointment as it was a reconnection from a friend but all 8 of us will never go there again.
Atmosphere: 2
Food: 2
Service: 1
The dinner was delicious but I really like the drink selection.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Vault Burger
Understaffed
Like most places
Atmosphere: 3
Food: 5
Service: 2
Slow service, missing or cold items. Seems there is a kitchen issue and servers didn’t seem surprised about it. Took 45mins to get food. Kitchen forgot the beets on the beet salad (!). Fried chicken was cold. They brought beets and hot chicken when alerted to these two issues, but took time.
Atmosphere: 2
Food: 2
Service: 1
So much wrong here. We were seated, and had front row seats to one of the servers yelling at another about the seating of an incoming table of six. When this table later asked to be moved inside (too hot for young child on patio) same server was quite rude to them.
Our server was an older lady, who was VERY pleasant and personable.
Our food though was just awful. There was nothing on our plate that didn’t taste like it had previously been frozen.
I ordered the “stuffed chicken”… which…. Wasn’t.
It was supposed to be a Chicken breast stuffed with mozzarella, cream cheese, jalapeño, wrapped with prosciutto in a cream sauce. Mine was by no means stuffed with anything. It was a tough, dry overcooked pale breast with an unseasoned white roux. It was served with tasteless rice and “seasonal vegetables” which were actually just four pieces of frozen bagged vegetables loaded with pepper, which I guess is their idea of seasoning.
My companion opted for chicken parm, which tasted a wee bit better but the accompanying fettuccine Alfredo was thick and unpleasant.
Needless to say, we’ll not be back and would not recommend to others in the area.
Five stars for the service we received - one star for everything else.
Atmosphere: 1
Food: 1
Service: 5
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