Tammy, Edith's service is very attentive. We have never been here before. The lady helped us introduce special promotions and popular pot bases.
Atmosphere: 5
Food: 5
Service: 5
Vancy Liang
Haidilao is very popular but it does not affect the service quality. There are sour plum soup, scented tea, potato chips, ? in the waiting area, and the lady at the front desk also gave each guest a small bag of popcorn. Thumbs up to the waiter at our table, Miss Mika? She provided considerate and thoughtful service, down to peeling shrimp shells and picking shrimp threads for guests. Make a wish and hope that the Markham store will launch a barbecue set meal in the near future~
Wang Sammi
My mom and I went to Hai Di Lao for lunch with our 1.5 year-old baby. Though we had to wait a bit, the staff were all very friendly and accommodating. When they saw we had a baby with us, they went out of their way to make things easier for us. Special thanks to Leyla for her service at our table. Upon seeing our baby, she immediately provided a high chair and even offered complimentary egg custard, fried buns, and toys. The baby ate a lot and was very happy. And to top it off, they even gave us a discount. Excellent service all around. We'll definitely be coming back.
Lilia and Leyla were very helpful and attentive and made the experience even more memorable.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pork Bone Soup, Tomato Soup, Tomato Soup Base, Pork Bone Soup Base, Haidilao Special Sauce
Fanny
Food was amazing and the service was provided was top tier! Our server Eva was so nice and helpful. We ordered the 19.99 set and it was such a good deal for so much food. I personally recommend the tomato broth but the Tom Yum Soup broth was nice as well.
Atmosphere: 5
Food: 5
Service: 5
Ricardo Wen
Thanks to Miss leyla and Lilis for their service! very good
Atmosphere: 5
Food: 5
Service: 5
Janet Tso
Very good service, Eva is the best ❤️
Atmosphere: 5
Food: 5
Service: 5
Joey Yu
Eva’s service attitude is very good?
Atmosphere: 5
Food: 5
Service: 5
Tiffany Ho
Very niceEva service very good my kids like her so much
Atmosphere: 5
Food: 5
Service: 5
Tide iz Bored
OUTSTANDING service. They even give you free ice cream if you ask for it!
AMAZING service and delicious food!! My friends and I came here to celebrate a birthday and we came after 9pm for the $3 beef special. We experienced top notch service as the servers kept on refilling our waters and Cici even prepared a surprise in one of their rooms for the birthday girl. She prepared balloons, music and a fruit platter. Cici helped make her birthday a very enjoyable and special one and I will definitely be returning back to this location!!
Queenly Tso
The food and service is great! Eva was a great waitress :) very nice lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Pot, Sauce
Liza Yu
We went last Saturday night for dinner with friends. Good food quality and excellent services. Just a little bit noisy and crowded.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Bone Soup Base, Haidilao Special Sauce, Make Your Own Dipping Sauce, Marinated Beef, Sauce
Hima Patel
Great place for dinner, lots of free snacks while you wait for your table. Make sure to get the hand pulled noodles! Our server Annie was so attentive and helpful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Noodle Dance
Qunnie Li
John and sunny provided very good service ,we love haidilao
Tammy, Edith's service is very attentive. We have never been here before. The lady helped us introduce special promotions and popular pot bases.
Atmosphere: 5
Food: 5
Service: 5
Haidilao is very popular but it does not affect the service quality. There are sour plum soup, scented tea, potato chips, ? in the waiting area, and the lady at the front desk also gave each guest a small bag of popcorn. Thumbs up to the waiter at our table, Miss Mika? She provided considerate and thoughtful service, down to peeling shrimp shells and picking shrimp threads for guests. Make a wish and hope that the Markham store will launch a barbecue set meal in the near future~
My mom and I went to Hai Di Lao for lunch with our 1.5 year-old baby. Though we had to wait a bit, the staff were all very friendly and accommodating. When they saw we had a baby with us, they went out of their way to make things easier for us. Special thanks to Leyla for her service at our table. Upon seeing our baby, she immediately provided a high chair and even offered complimentary egg custard, fried buns, and toys. The baby ate a lot and was very happy. And to top it off, they even gave us a discount. Excellent service all around. We'll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: sesame dipping sauce 芝麻酱油碟, fried buns 金馒头, assorted vegetable 蔬菜拼盘, prawns half 白虾 半
Lilia and Leyla were very helpful and attentive and made the experience even more memorable.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pork Bone Soup, Tomato Soup, Tomato Soup Base, Pork Bone Soup Base, Haidilao Special Sauce
Food was amazing and the service was provided was top tier! Our server Eva was so nice and helpful. We ordered the 19.99 set and it was such a good deal for so much food. I personally recommend the tomato broth but the Tom Yum Soup broth was nice as well.
Atmosphere: 5
Food: 5
Service: 5
Thanks to Miss leyla and Lilis for their service! very good
Atmosphere: 5
Food: 5
Service: 5
Very good service, Eva is the best ❤️
Atmosphere: 5
Food: 5
Service: 5
Eva’s service attitude is very good?
Atmosphere: 5
Food: 5
Service: 5
Very niceEva service very good my kids like her so much
Atmosphere: 5
Food: 5
Service: 5
OUTSTANDING service. They even give you free ice cream if you ask for it!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
AMAZING service and delicious food!! My friends and I came here to celebrate a birthday and we came after 9pm for the $3 beef special. We experienced top notch service as the servers kept on refilling our waters and Cici even prepared a surprise in one of their rooms for the birthday girl. She prepared balloons, music and a fruit platter. Cici helped make her birthday a very enjoyable and special one and I will definitely be returning back to this location!!
The food and service is great! Eva was a great waitress :) very nice lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Pot, Sauce
We went last Saturday night for dinner with friends. Good food quality and excellent services. Just a little bit noisy and crowded.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Bone Soup Base, Haidilao Special Sauce, Make Your Own Dipping Sauce, Marinated Beef, Sauce
Great place for dinner, lots of free snacks while you wait for your table. Make sure to get the hand pulled noodles! Our server Annie was so attentive and helpful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Noodle Dance
John and sunny provided very good service ,we love haidilao
Atmosphere: 5
Food: 5
Service: 5