The Alley
b12, 20 Bur Oak Ave, Markham
(905) 534-8820
Recent Reviews
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I'll start off by writing that the Alley is one of my usual bbt chain places but this location for some reason just isn't consistent. Whether the service or the tapioca itself.
I love that the tapioca is made fresh. I guess with that comes inconsistency depending on the staff preparing the tapioca.
Depending on the staff, you might receive a friendly hello and pleasant interaction during your visit or you receive a cold shoulder.
When the drink is made good and the service is friendly it's a 5 star. Sadly, more often than not (lately) the service has been 3 stars and the drinks 3/4 stars.
A nice bubble tea shop, nice decor like an oasis with ample seating, efficient great service.
Came here with 8 friends and she made our drinks so fast! Everything was perfect :)
Definitely a step above the others
Nice ambiance, great bbt and very friendly staff. Got the Deerioca Fever, peach oolong, lime honey with aloe and the seasonal strawberry matcha. Would recommend!
Sitting is pretty comfortable. Drink is good, portion is rather small for the price.
spent $8+ on a cup of brown sugar bubble tea, and it was awful. The pearls were so hard they felt like stones, definitely old and overcooked. The bubble must be sitting around for a while, Not only that, but I ended up with an upset stomach and diarrhea after drinking it. Absolutely disappointing, and I will never return!
still my to-go after trying many different BBTs.
Watery sad drink. I don’t know what they’re using but it’s very odd tasting. No tea flavour and not really any sugar flavour either, just tasted like water. Couldn’t even taste the milk in it
Service has always been great at this place! However I feel this place is often understaffed. Poor guy was by himself making multiple 2-drink orders back to back today! I’m good with a wait when it’s well communicated and it was.
Restaurantji Recommends
Great spot for bubble tea. Never disappoints
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy Cocoa Milk Tea, Deerioca Fever, Passionfruit
The food is okay. Communication was awful. I couldn’t understand her English.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Crunchy Tiramisu Milk Tea, Crunchy Cocoa Milk Tea
Consistently out of tapioca,. Seems like it would be common sense to make more when low? Also, inform the customer that you've run out before ordering. Terrible service.
Service: 1
Terrible customer service.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Crunchy Tiramisu Milk Tea
the place was great and the drinks were good, but this blonde jit vapetard takes a seat for
himself and stinks the place up
Atmosphere: 1
Food: 5
Service: 5
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