I was very disappointed with my visit today. I came with my 10-week-old mini dachshund puppy, but the staff told me that pets are not allowed inside. I understand that rules are rules, but it felt very unfriendly, especially since many other shops in Canada are more accommodating to dog owners. I will not be returning, and I hope the shop can consider being more pet-friendly in the future.
Atmosphere: 1
Service: 1
Jackson Kwok
👍🏾👍🏾👍🏾
Atmosphere: 3
Food: 5
Service: 4
YAN CHAN
Poor service has ever received!
We just sat down for 15 minutes to finish the dessert. The waitress pushed us to pay the bill in a very rude way! Not recommend ! Feel very regret to pay 10 % service tips.
Food: 3
Michelle Chui
I had a bad experience. The staff were not polite and made me feel uncomfortable. I understand there were people waiting, but the way they spoke was rude. I hope the service can be better next time.
Atmosphere: 2
Food: 3
Service: 1
uranus yip
The staff are very rude and rush to finish the dessert within 10 minutes. Bad experience ever!! Never recommend! Very disappointed!
Food: 2
Kenny Cheung
Food quality had drop over time. Servers are very rude, never coming back again.
Jackie’s Outlaw
Came in the first time after a satisfying noodle dinner next door. Had walked by many years many times yet never thought of dining in here due to the exterior wasn’t too attractive, though it is how those dessert diners are like in Hong Kong. Food was well prepared and tasty, will return again to try out more items since their menu offers a huge selection.
Atmosphere: 3
Food: 5
Service: 5
Audrey L
Traditional Chinese dessert spot that’s been around for years. It’s always a go to spot as it’s opened late. They serve a sweet hot tea when sit down but never comes by to refill. Quality has changed over the years but we still go back due to convenience. They also offer a wide range of savoury items like hot clay pot rices and soups.
Atmosphere: 3
Food: 3
Service: 4
Maggie Lem
Ordered almond and walnut mixed hot soup. The almond soup was like the powder mix you bought at the supermarket and was tasteless. The walnut soup ratio was much less than the almond soup and was tasteless as well. I'm quite disappointed. First and last time here.
Atmosphere: 2
Food: 1
Service: 2
Brenda K
We wanted some sweets after dinner and we decided to come to Tracy Dessert! I ordered the Mango & Pomelos with sago cream (it was delicious except for the pomelos on top) I would skip the pomelos next time because it gave a little bitter flavor to the sago! My friend ordered the Mango Pudding with milk and papaya on top (not much flavor in this dessert except for the mango pudding)!
Bowen & Thayne here to try out the Tracy Desert place and it was fabulous !! Love going to places 1st time and having a blast of yummy food we bought the rice noodle taste like peanut butter soy sauce and hot sauce and it was soooo yummy !!! Then we had the ice shavings woth three different fruits kiwi strawberry and mango the kiwi was my favourite a ton of flavour and the ice shaving flavour taste like cold fudge soo yummy !! Well done Tracy!! I’d rate the desert 9/10 5/5 just a great way to end the night
Yu Zhao
This place is an OG ever since Market Village got demolished. Their guilinggao is so good! So is their dafu fa. Amazing traditional desserts!
Sarah Lui
Almond thick soup is tasteless! No almond taste at all. It is obviously not a fresh brewed soup. Such an expensive ripoff.
I was very disappointed with my visit today. I came with my 10-week-old mini dachshund puppy, but the staff told me that pets are not allowed inside. I understand that rules are rules, but it felt very unfriendly, especially since many other shops in Canada are more accommodating to dog owners. I will not be returning, and I hope the shop can consider being more pet-friendly in the future.
Atmosphere: 1
Service: 1
👍🏾👍🏾👍🏾
Atmosphere: 3
Food: 5
Service: 4
Poor service has ever received!
We just sat down for 15 minutes to finish the dessert. The waitress pushed us to pay the bill in a very rude way! Not recommend ! Feel very regret to pay 10 % service tips.
Food: 3
I had a bad experience. The staff were not polite and made me feel uncomfortable. I understand there were people waiting, but the way they spoke was rude. I hope the service can be better next time.
Atmosphere: 2
Food: 3
Service: 1
The staff are very rude and rush to finish the dessert within 10 minutes. Bad experience ever!! Never recommend! Very disappointed!
Food: 2
Food quality had drop over time. Servers are very rude, never coming back again.
Came in the first time after a satisfying noodle dinner next door.
Had walked by many years many times yet never thought of dining in here due to the exterior wasn’t too attractive, though it is how those dessert diners are like in Hong Kong.
Food was well prepared and tasty, will return again to try out more items since their menu offers a huge selection.
Atmosphere: 3
Food: 5
Service: 5
Traditional Chinese dessert spot that’s been around for years. It’s always a go to spot as it’s opened late. They serve a sweet hot tea when sit down but never comes by to refill.
Quality has changed over the years but we still go back due to convenience.
They also offer a wide range of savoury items like hot clay pot rices and soups.
Atmosphere: 3
Food: 3
Service: 4
Ordered almond and walnut mixed hot soup. The almond soup was like the powder mix you bought at the supermarket and was tasteless. The walnut soup ratio was much less than the almond soup and was tasteless as well. I'm quite disappointed. First and last time here.
Atmosphere: 2
Food: 1
Service: 2
We wanted some sweets after dinner and we decided to come to Tracy Dessert! I ordered the Mango & Pomelos with sago cream (it was delicious except for the pomelos on top) I would skip the pomelos next time because it gave a little bitter flavor to the sago! My friend ordered the Mango Pudding with milk and papaya on top (not much flavor in this dessert except for the mango pudding)!
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Delicious Chinese desserts
Bowen & Thayne here to try out the Tracy Desert place and it was fabulous !! Love going to places 1st time and having a blast of yummy food we bought the rice noodle taste like peanut butter soy sauce and hot sauce and it was soooo yummy !!! Then we had the ice shavings woth three different fruits kiwi strawberry and mango the kiwi was my favourite a ton of flavour and the ice shaving flavour taste like cold fudge soo yummy !! Well done Tracy!! I’d rate the desert 9/10 5/5 just a great way to end the night
This place is an OG ever since Market Village got demolished. Their guilinggao is so good! So is their dafu fa. Amazing traditional desserts!
Almond thick soup is tasteless! No almond taste at all. It is obviously not a fresh brewed soup. Such an expensive ripoff.
I enjoy coming here for comfort Chinese desserts!
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