Why do they only have 1 worker on shift at all times???? plz hire more Chatime our one good sis cannot make 5 drinks quick enough. Ik she’s trying her best tho.
Bassam Alshami
"The taste of the smoothie could use more flavor and authenticity to avoid the artificial taste. It's also important to note that the store lacks accessibility for people with wheelchairs. On the bright side, the service was fast, the workers were friendly, and the store was clean and quiet."
Atmosphere: 5
Food: 3
Service: 5
Jashan Gurm
Great at their
Atmosphere: 5
Food: 5
Service: 5
David Tran
They put very less toppings in my drinks, plus they did not add my popping boba aswell (mango flavoured) even though they put it on the sticker.
Cassie liu
I have been this Chatime for many times. I have enjoyable time with the good service, tasteful drinks, warm environment. I order milk tea usually, this is my first time ordering grapefruit tea because I ate too much fried food before I went here. It is a perfect drink to counter the grease. I recommend it to all of you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Strawberry Latte, Green Milk, Matcha Red, Chatime Pearl Milk Tea, qq Passion Fruit
Jay D
Service here is awful- the cashier doesn't listen when ordering and ends up just punching in the wrong items. Also had to call for the worker multiple times to try and ask a question (even though I was standing right in front of him). Ridiculous.
Atmosphere: 4
Food: 4
Service: 1
Sam Riz
I ordered brown sugar pear crema milk tea and honeydew slush. Both the drinks were delicious also their presentation is impressive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chatime Pearl Milk Tea
Rouke Li
This chatime has really good service and renovation. It has latest products and I had a really nice time there. I recommend this store if you’re looking for chatime or bubble tea in general.
Atmosphere: 5
Food: 5
Service: 5
Geoffrey Polmateer
I would love to give this place a better rating. It’s a bubble tea place! They’re really fun and I love going to them.My review comes fully from the service that I got when I came into the store the day of this review.The worker behind the counter was talking with their coworker, cool no worries. I really don’t mind waiting.I walk up when he’s ready and place my order.I get back a “HUH?” Twice when I repeat my order.I realized the worker had AirPods in and couldn’t hear me.I genuinely do not care if you want to listen to music while you’re working. Go for it! But If you can’t hear me after I repeat myself a third time? Take them out.How do I know he couldn’t hear me?I asked for no ice and got ice.I asked for pearls in my milk tea.No pearls.0/10 service.Take your headphones out when you’re talking to customers. Put them back in when you’re done. It’s a decency.I just wanted bubble tea after a long day.
Atmosphere: 3
Food: 4
Service: 1
ash guo
Good staff but very hard to communicate but overall the milk tea was good in flavour
Awesome location, the plaza is a little busy but it's right next to an amazing ramen place. The location is really big with a lot of seating area and very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl, Roasted
Mona L
CORPORATE POLICY DRINKS @CHAT TIME located at 217 Hays Blvd Unit K3C, Oakville, ON L6H 6M4.***NEVER AGAIN*** I went in today to buy a drink. I precisely always order very little ice almost none. I placed my order and requested the usual very little ice. The young man said nothing and took my order. I waited 10 min even though there was no one there because they were training a new employee. I was watching them preparing the drink and before he placed it to seal the drink I asked him Is this my drink? He said yes. I said please remove the ice you filled the cup with ice and I asked for little ice. He ignored me and went ahead and sealed the cup. I asked him to remove the seal and remove the ice. He refused and said we are following CORPORATE POLICY!! I told him I am the customer and I want my drink the way I want it with less ice he refused again. I left the shop and left the drink that I paid almost $9.00 and went away. I have been a customer of Chat Time in this location and others for many many years and they always do it as I ask with the least amount of ice. I am very disappointed and will never go back again to this location or any other. I paid for the drink and I should receive it the way I want it not how their corporate office decides for me. There are many Bubble Tea chains out there and they treat you with respect and make the drink to your liking.
Chris D
Flavored water but delicious, not worth the price of course but it's whatever for once in a while, great service, quick service, parking lot gets busy at peak
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pearl
Kashif Jawed
Similar to other reviews, service here is zero. cashier is on the phone playing games the whole time. Please see your surveillance cameras in the store from today (June 30) instead of asking me to email to [email protected] coming back here!
Atmosphere: 3
Food: 3
Service: 1
K W
2023 July 2.5★Like most Chatime locations,Found that the roasted milk tea was lacking in flavor. Seemed watered down.The atmosphere is bland.Free parking in front.
Why do they only have 1 worker on shift at all times???? plz hire more Chatime our one good sis cannot make 5 drinks quick enough. Ik she’s trying her best tho.
"The taste of the smoothie could use more flavor and authenticity to avoid the artificial taste. It's also important to note that the store lacks accessibility for people with wheelchairs. On the bright side, the service was fast, the workers were friendly, and the store was clean and quiet."
Atmosphere: 5
Food: 3
Service: 5
Great at their
Atmosphere: 5
Food: 5
Service: 5
They put very less toppings in my drinks, plus they did not add my popping boba aswell (mango flavoured) even though they put it on the sticker.
I have been this Chatime for many times. I have enjoyable time with the good service, tasteful drinks, warm environment. I order milk tea usually, this is my first time ordering grapefruit tea because I ate too much fried food before I went here. It is a perfect drink to counter the grease. I recommend it to all of you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Strawberry Latte, Green Milk, Matcha Red, Chatime Pearl Milk Tea, qq Passion Fruit
Service here is awful- the cashier doesn't listen when ordering and ends up just punching in the wrong items. Also had to call for the worker multiple times to try and ask a question (even though I was standing right in front of him). Ridiculous.
Atmosphere: 4
Food: 4
Service: 1
I ordered brown sugar pear crema milk tea and honeydew slush. Both the drinks were delicious also their presentation is impressive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chatime Pearl Milk Tea
This chatime has really good service and renovation. It has latest products and I had a really nice time there. I recommend this store if you’re looking for chatime or bubble tea in general.
Atmosphere: 5
Food: 5
Service: 5
I would love to give this place a better rating. It’s a bubble tea place! They’re really fun and I love going to them.My review comes fully from the service that I got when I came into the store the day of this review.The worker behind the counter was talking with their coworker, cool no worries. I really don’t mind waiting.I walk up when he’s ready and place my order.I get back a “HUH?” Twice when I repeat my order.I realized the worker had AirPods in and couldn’t hear me.I genuinely do not care if you want to listen to music while you’re working. Go for it! But If you can’t hear me after I repeat myself a third time? Take them out.How do I know he couldn’t hear me?I asked for no ice and got ice.I asked for pearls in my milk tea.No pearls.0/10 service.Take your headphones out when you’re talking to customers. Put them back in when you’re done. It’s a decency.I just wanted bubble tea after a long day.
Atmosphere: 3
Food: 4
Service: 1
Good staff but very hard to communicate but overall the milk tea was good in flavour
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Awesome location, the plaza is a little busy but it's right next to an amazing ramen place. The location is really big with a lot of seating area and very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl, Roasted
CORPORATE POLICY DRINKS @CHAT TIME located at 217 Hays Blvd Unit K3C, Oakville, ON L6H 6M4.***NEVER AGAIN*** I went in today to buy a drink. I precisely always order very little ice almost none. I placed my order and requested the usual very little ice. The young man said nothing and took my order. I waited 10 min even though there was no one there because they were training a new employee. I was watching them preparing the drink and before he placed it to seal the drink I asked him Is this my drink? He said yes. I said please remove the ice you filled the cup with ice and I asked for little ice. He ignored me and went ahead and sealed the cup. I asked him to remove the seal and remove the ice. He refused and said we are following CORPORATE POLICY!! I told him I am the customer and I want my drink the way I want it with less ice he refused again. I left the shop and left the drink that I paid almost $9.00 and went away. I have been a customer of Chat Time in this location and others for many many years and they always do it as I ask with the least amount of ice. I am very disappointed and will never go back again to this location or any other. I paid for the drink and I should receive it the way I want it not how their corporate office decides for me. There are many Bubble Tea chains out there and they treat you with respect and make the drink to your liking.
Flavored water but delicious, not worth the price of course but it's whatever for once in a while, great service, quick service, parking lot gets busy at peak
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pearl
Similar to other reviews, service here is zero. cashier is on the phone playing games the whole time. Please see your surveillance cameras in the store from today (June 30) instead of asking me to email to [email protected] coming back here!
Atmosphere: 3
Food: 3
Service: 1
2023 July 2.5★Like most Chatime locations,Found that the roasted milk tea was lacking in flavor. Seemed watered down.The atmosphere is bland.Free parking in front.
Atmosphere: 3
Food: 2
Service: 3