“Neha always provides excellent service. She is friendly, polite, and makes every visit a great experience. She is a hardworking employee who always greets customers with a smile and ensures everything is handled well. Thank you, Neha, for your outstanding customer service!“
“I had a great experience at KFC. The service was friendly, quick, and professional. The staff were helpful and made sure everything was prepared correctly. Overall, I was very satisfied with the service and would definitely come back again.“
“Late Review: We ordered the specials but everything seemed to have not only shrunk in sizes , quantity but even quality has depleted… people expect to have meals but more importantly have an experience even if it was fast food joint..“
“Manjot over here is very kind and helpful and is always friendly I’ve been a regular here for some team and overall this kfc is by far the best I’ve been to everyone is so kind and the food was hot and delicious definitely will be returning here!“
“I had a really positive experience at this KFC location on Erin Mills Parkway. The staff were friendly, welcoming, and professional, which made the overall visit very pleasant. They were helpful when taking my order and made sure everything was handled smoothly.
My food was prepared right on time, and everything was fresh, hot, and delicious. The chicken was crispy on the outside, tender and flavorful on the inside, and the sides complemented the meal really well. The quality and taste were better than I expected for a fast-food restaurant.
I also felt that the portion size and overall quality were worth the money. It’s always nice when you can get a satisfying meal without feeling like you overpaid for it.
Overall, great service, friendly staff, timely food preparation, and delicious food. I would definitely come back and recommend this KFC to anyone looking for a quick and satisfying meal. 5 stars well deserved!“
“I had a great experience at KFC! Simarpreet provided excellent customer service and was friendly, polite, and helpful. The service was quick, and everything was handled professionally. Thank you, Simarpreet, for making my visit enjoyable. Keep up the great work!“
“KFC is a great place for a quick and tasty meal. The chicken is always hot, crispy, and flavorful, and the sides like mashed potatoes and coleslaw are fresh and well-prepared. The staff are friendly and the service is usually fast, even during busy times. The restaurant is clean and comfortable, making it easy to enjoy a meal in or grab something to go. I also appreciate the consistency—you know what to expect every time. Overall, it’s a reliable spot for satisfying fried chicken and comfort food.“
“The chicken strips at this location are absolutely fantastic!They were perfectly golden, incredibly crunchy on the outside, and juicy on the inside.The team served them hot and fresh alongside some amazing dipping sauces.This is easily my new go-to spot for a quick and delicious meal!“
“Very disappointing experience, especially considering we paid around $60 for the order.
We ordered 16 pieces of chicken: 4 mild and 12 spicy. They didn’t have that combination available, so they gave us 6 mild and 10 spicy instead, which was completely fine with us and we had no issue with that.
However, another problem was that they mixed the mild and spicy chicken together in the same bucket. Usually, when we order both mild and spicy, there is either a divider separating them or they are placed in separate boxes. This time, everything was mixed together with no separation at all. Because of that, we couldn’t easily tell which pieces were mild and which were spicy, which was especially frustrating because the mild pieces were meant for the kids.
The mild chicken itself was actually very good — tender, juicy, fresh-tasting, and not dry at all.
Unfortunately, the spicy chicken was the complete opposite. It was extremely dry, tough, and unpleasant to eat. It honestly tasted like it had been sitting for a long time and reheated more than once. Some parts were so overcooked and hard that the texture felt almost like rubber or plastic, while other parts were soggy. Overall, the taste and texture were terrible, and we could barely eat it.
The fries were also extremely salty — so salty that I couldn’t eat them. They gave us a large amount of fries, but quantity means nothing when the food itself is not enjoyable.
For a meal costing around $60, this was extremely disappointing. The mild chicken was good, but that does not make up for the terrible spicy chicken, overly salty fries, and the fact that the mild and spicy pieces were all mixed together.
Based on this experience, I absolutely would not recommend this location to anyone, and I personally will not be coming back.“
“Was a mall outlet so the atmosphere was well food court, went around dinner time. Was not excessively noisy. Food was fresh, staff was helpful and accommodated my requests.
Was a little sad the coleslaw was changed and the potato salad was discontinued 😒“
“Excellent chicken, both Original and Hot & Spicy, as well as delicious tenders and sandwiches.
The customer service is outstanding, with friendly and easygoing staff who make every visit enjoyable.
The dine-in area is clean, well-maintained, and comfortable.
The team is well-trained, professional, and provides excellent service. Highly recommended!“
“Great atmosphere, very calm.
I love how the music is not too distracting and actually allows me to TASTE MY FOOD. The ambience is one of the best I’ve ever seen. Clean environment. Great service from the amazing team members especially VEESHU, she’s honestly amazing. If you walk in and find veeshu behind the counter just know it’s your lucky day.“