Tim Hortons
4180 Duke of York Blvd, Mississauga
(289) 352-2503
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Recent Reviews
A few months ago, I provided feedback addressing issues with customer service and order processing at the store. Today, I want to express my appreciation for the positive changes I've noticed.The overall experience has significantly improved; now, they ask whether you prefer something hot or cold, a shift from assuming preferences, which was not always accurate in the past. Additionally, the introduction of receipts and calling customers by number has streamlined the process....
Every time I shop at this store, I have a bad experience. I feel that the people who work in the store do not want to be there, and they serve you without showing interest in helping. They do not explain instructions well, neglect to consult you if you have questions, and often make mistakes in your order. Additionally, the method they have of not giving you the receipt makes the delivery system for your order very confusing. It is much better to state the number of your order...
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Dietary restrictions: Do not put sugar UNLESS the customer requests it.