Subway

1523 Merivale Rd, Ottawa
(613) 228-3445

Recent Reviews

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Isaias Batista

The sandwiches were delicious and well made. The employees were super friendly and engaging with the customers. Unfortunately one of the guys mentioned the store is shutting down and the whole building is to be replaced with new construction apartments. Really sad that Subway did not accommodate his job loss because of this situation, typical …

Atmosphere: 3

Food: 5

Service: 5

nidhi sheth

3 consecutive bad experiences at this Subway
Breads are not ready at lunch time
Just 1 employee working at lunch time, takes about 7-10mins to get a sandwich ready!
Making messy sandwiches since past 3 times
The girl working in there today literally was going to grill an open sub 😨 all mess again
All drinks in Fountain drink tastes bitter
Poor customer service

Atmosphere: 1

Food: 3

Service: 1

Brinda Soni

They never prepared my order and never received the delivery and the audacity of the employees not to pick up the call to resolve the issues is not acceptable

Service: 1

Julia W

Came here to grab lunch and the bread was stale felt like it was from the previous day, definitely NOT FRESH. I didn’t even get it toasted and it was so hard! I had Tuna on white bread.

Atmosphere: 5

Food: 1

Service: 4

Amanda G

I was at Subway on June 10, around 330pm. The young women who made my sub (ft long veggie) did the most amazing job! It was one of the best subs I have ever had. There was a young man working as well who made my sub a couple weeks ago. Also a stellar sub! I can't wait for my next one!

Mohammad Saad

We just had some subs for which the bread was old and stale and there was no tuna available and the sandwiches were not wrapped properly.

Ry Ry

Very terrible customer service. The lady that was helping me over toasted my bread, and I have very sensitive teeth and was so rude when I asked her to change it. Never coming back to this location… so upset

Owen Ford

Par had amazing service and made me a great dinner!

Micheal The Designer's Wflowers

I get myself and my staff sandwiches here and it's always fresh done as per ordered . The staff are all super nice. Try it here. You'll like it. Micheal from wflowers

Purple murple warrior

Fantastic food and hospitality. Would recommend, possibly best subway location I've been to.

Prabhjot Kaur

The food was very bad I ordered twice they didn’t added onions after even i said them

Janice Kelsey

Ordered online, and employee acknowledged receipt of my order. At least 3 people walked in and the employee served them first. We waited for 20 minutes in the store before we got our order. When we got home, we noticed that our subs were not grilled or toasted, and we requested both. They were really soggy. My daughter never ate her bread because it was so bad and just ate the rest of it.
While waiting for my order, I also noticed that the coffee machine had a layer of dust on it, as did the napkins dispenser.
I would never recommend this location to anyone. I generally love Subway, but this location was bad!! 👎

Atmosphere: 1

Food: 1

Service: 1

T G

This was quite a horrible visit.

For one, the lack of cleanliness with food crumbs everywhere on the board that they make the sub, and on top of that had a receipt sitting in the lettuce

They had 0 cash in the register to give me my change

This place use to be very clean and my main subway I would go to. Its a shame it's fallen so far from where it was.

I will not be coming here anymore.

Atmosphere: 1

Food: 1

Service: 1

Jacob Head

Watched the employee use the same paper for every single order. Did not have my food ready at the pick up time requested (after ordering very early).
Did not have any bread other than white or whole wheat. (I had ordered the Italian herb and cheese and asked to substitute upon arrival)

After reaching out to subway to express my concerns (including ones not listed above), I received a generic apology.

Atmosphere: 1

Food: 1

Service: 1

Angela Burge

I stop in to this Subway on a regular basis. I get what I ask for and the manager is personable and service-oriented. The place is always clean and that includes the bathrooms!

Parking: Parking is in front of the restaurant and its free. Never a problem getting in and exiting from the lot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Sub

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