Ordered delivery 3 large pizzas and called 5 minutes later to add another. Order was supposed to to arrive by 6pm, it ended up arriving at 7:30 with one pizza missing. When I called, the person said no problem we’ll send the one pizza that’s missing at no charge and apologized.
No later then 5 minutes, I receive a call back saying actually no you have to pay for it even though the order was more than an hour and a half late.
I had no problem paying for it but being an hour and a half late was unacceptable. One pizza was completely burnt, another wasn’t even sliced.
For $106 dollars I expected better quality and customer service. Be consistent with your communication and quality.
Atmosphere: 1
Food: 1
Service: 1
jason zarka
Delivered cold food
Atmosphere: 1
Food: 1
Service: 1
Alobaidi Saif
Great place for pizza , always fresh food and fast service. Delivery always on time. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Phil Giroux
I've been longtime customer here and honestly I never had any issue. Tonight I just picked up large poutine. Im about 20 minutes away but I mind driving for a good place. Honestly the whole situation was off . Food wasn't ready on time had to an extra 10 minutes. The place was pretty quiet for Sunday night at 8p.m. One guy on his phone the whole time I was there and the other one barely acknowledge my presence. By the way the food was just disgusting. Old fries probably from few hours ago. I get it its Sunday night but you guys not even close the end of the shift. Stop being lazy and cook fresh stuff ain't that hard. It's very frustrating driving back and took couple bit chuck in the garbage.
Atmosphere: 1
Food: 1
Service: 1
Zachery Keane
Love the pizza but a delivery fee of $7.50 is greedy. Will never order again.
Atmosphere: 3
Food: 5
Service: 3
Zachary Fontaine
Great pizza
Atmosphere: 5
Food: 5
Service: 5
wilson ted
Friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza
Brian Olsen
I think Willy's is the best pizza in Ottawa and i have had pizzas from atleast 4 of the outlets
Atmosphere: 5
Food: 5
Service: 5
Jason Hall
I used to love Willys. I ordered the 2 Large 2 topping special which was supposed to be 48 bucks plus tax. I ended up paying 65 bucks when I picked it up, I told the guy the price was wrong but he insisted he entered the right price. Pizza was very cheaply made, they messed up the toppings on it and didn’t taste good at all. Definitely not worth it.
Terrible. The bacon cheeseburger didnt have bacon. The second meal ordered with a poutine, had fries and a side of gravy. The fries are beyond awful. Have that frozen old taste. It was disgusting. The small pepperoni pizza was delicious.
Overall, ripped off. Not ordering from here again.
Food: 1
Marc Soulière
Really enjoy their pizza! Love the dough, and their choice of cheese and sauce.
Ali
Freshly made pizza right infront of you
Atmosphere: 5
Food: 5
Service: 5
pat g
Not sure what happened tonight . Pizza was terrible . Crust was very thin ordered regular sauce . Very little sauce and very little cheese not impressed . Usually way better .
Food: 1
Service: 1
Steve Udemezue
Very good pizza, staff were very friendly made me smile.
Ordered delivery 3 large pizzas and called 5 minutes later to add another. Order was supposed to to arrive by 6pm, it ended up arriving at 7:30 with one pizza missing. When I called, the person said no problem we’ll send the one pizza that’s missing at no charge and apologized.
No later then 5 minutes, I receive a call back saying actually no you have to pay for it even though the order was more than an hour and a half late.
I had no problem paying for it but being an hour and a half late was unacceptable. One pizza was completely burnt, another wasn’t even sliced.
For $106 dollars I expected better quality and customer service. Be consistent with your communication and quality.
Atmosphere: 1
Food: 1
Service: 1
Delivered cold food
Atmosphere: 1
Food: 1
Service: 1
Great place for pizza , always fresh food and fast service. Delivery always on time. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
I've been longtime customer here and honestly I never had any issue. Tonight I just picked up large poutine. Im about 20 minutes away but I mind driving for a good place. Honestly the whole situation was off . Food wasn't ready on time had to an extra 10 minutes. The place was pretty quiet for Sunday night at 8p.m. One guy on his phone the whole time I was there and the other one barely acknowledge my presence. By the way the food was just disgusting. Old fries probably from few hours ago. I get it its Sunday night but you guys not even close the end of the shift. Stop being lazy and cook fresh stuff ain't that hard. It's very frustrating driving back and took couple bit chuck in the garbage.
Atmosphere: 1
Food: 1
Service: 1
Love the pizza but a delivery fee of $7.50 is greedy. Will never order again.
Atmosphere: 3
Food: 5
Service: 3
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza
I think Willy's is the best pizza in Ottawa and i have had pizzas from atleast 4 of the outlets
Atmosphere: 5
Food: 5
Service: 5
I used to love Willys. I ordered the 2 Large 2 topping special which was supposed to be 48 bucks plus tax. I ended up paying 65 bucks when I picked it up, I told the guy the price was wrong but he insisted he entered the right price. Pizza was very cheaply made, they messed up the toppings on it and didn’t taste good at all. Definitely not worth it.
Atmosphere: 2
Food: 2
Service: 3
Great pizza
Great service
Absolutely recommended
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible. The bacon cheeseburger didnt have bacon. The second meal ordered with a poutine, had fries and a side of gravy. The fries are beyond awful. Have that frozen old taste. It was disgusting. The small pepperoni pizza was delicious.
Overall, ripped off. Not ordering from here again.
Food: 1
Really enjoy their pizza! Love the dough, and their choice of cheese and sauce.
Freshly made pizza right infront of you
Atmosphere: 5
Food: 5
Service: 5
Not sure what happened tonight . Pizza was terrible . Crust was very thin ordered regular sauce . Very little sauce and very little cheese not impressed . Usually way better .
Food: 1
Service: 1
Very good pizza, staff were very friendly made me smile.
Atmosphere: 5
Food: 5
Service: 5
Loading...