Waited too long to get our food. Ordered inside. They were too busy serving drive thu and Uber.
Atmosphere: 3
Food: 3
Service: 1
W Maddin
My family and I love Wendy’s
Atmosphere: 5
Food: 5
Service: 5
goli farhadian
Burger was uncooked and the fries were stale. Don’t come to this location.
Atmosphere: 1
Food: 1
Service: 1
Ashley McLean
Ordered a nugget kids meal for my daughter, got home and was just these two stale nasty cold small fries in the bag. Can't call the store as your phone is also disconnected.
Atmosphere: 1
Food: 1
Service: 1
B D
Arrived 30 minutes before closing. Was told they can't make anything because it's too late. Got food elsewhere.
Sukha Singh
Singh saab (with Turban) at night shift (8:45pm) very friendly to customer. Good service.
Service: 5
L L
Costumer service 0/10. Horrible attitudes! If you don't like your job, get a new one.
Atmosphere: 1
Food: 2
Service: 1
Lise Hodgson
Got our pick up order wrong. No bacon on 2 sandwiches and no dressing for salad
Atmosphere: 1
Food: 1
Service: 1
Timothy Borges
They do not get orders right and the works are sitting thr front talk do not go here worst service
I passed by this location tonight, after working a 12 hour shift. I had a mobile order, which was placed prior to getting to the restaurant. By the time I got to the speaker, my order had already been placed for about 15 minutes. I got to the speaker and was greeted (using that term loosely) by a male saying 'hello'. I advised him that I have a mobile order, to which he responded 'yeah yeah give me a second', and he disappeared. I waited it out, 5 minutes went by, nothing, 6 minutes went by, nothing, finally, I figured he had just forgotten (as I have worked in fast food, and I know once you press on the headset to speak, it no longer beeps in your ear, so you can happen to forget). After waiting over 5 minutes, I simply said 'hello', and gave him around 30 seconds to acknowledge me ... no one responded. After not being responded to, I just drove up to the window. When I got to the window, there was another car at the window, where the 'manager' was having an altercation with. Once it was my turn, I came to the window, to which I was greeted by an extremely rude man saying 'yes?' with an extremely confused face. I had told him 'yes, I am the mobile order, you did not respond after telling me to wait more than 5 minutes'. He then became a complete jerk, with an extreme amount of attitude saying to me 'did I ask you to come up?'. I politely said 'sir I was waiting there for over 5 minutes, and said hello to which you did not respond to, so I drove up'
He continued to become more aggressive and disrespectful, telling me I needed to wait until he told me to come up, etc, etc.
I was kind with him at first, but after he became disrespectful, I simply asked him to instead just cancel my order. He told me he could not do that because he already accepted it, and told me to do it on the app. I attempted to cancel the order from the app, and it gave me an error, to which I advised him of and his response was 'well yeah its because I have already accepted the order'. If you are not respectful, you do not deserve respect back. So yes I did become disrespectful back with him, I asked him for his name, he gave his name in a very quick manner, and when I asked him to spell it for me as it was a foreign name to me, he very rude and aggressively said 'you're educated you can figure it out'. He then pulled out his phone and started recording me asking if 'this is how I want to handle things'. I said sir I am in MY car, not in the restaurant, you have no business filming me for any reason. He continued to be disrespectful and rude for absolutely no reason. This man was disrespectful towards me from the second I interacted with him. I asked him if he was the manager he asked me why it matters, I advised him because I would like to be sure who it is that I am referring to when I contact your customer service line. To which he responded 'it does not matter you can just reference the store number'. I asked him again if he was the manager, and he said that he was (can't imagine that someone this disrespectful and rude is a store manager). I asked him again for his name to be spelt, and he refused and once again told me to just reference the store number as he does not need to 'repeat his name more than once'.
This was the most disgusting behaviour I have ever experienced in customer service, let alone from a so called manager.
Judging from the reviews within the last few months, I can assume everyone with a review referencing a 'man' is referring to this same individual. His behaviour is atrocious, and I do not understand how he is still employed there after reading all of these reviews.
Atmosphere: 1
Food: 1
Service: 1
Damien Haque
Terrible customer service by drive through employees, put the fries in the bag sir
Atmosphere: 1
Food: 1
Service: 1
Stephanie M
Horrible service on drive through. Rude employees seem irritated to take an order and keep asking us anything else after every sentence. Like chill and let us finish speaking and we will tell you if we need anything else. And then makes us drive forward from the window and then waves us back to reverse and get our food. That is a safety risk and unprofessional
Sandra was awesome. Very fast easy and delicious.
Food: 5
Service: 5
Waited too long to get our food. Ordered inside. They were too busy serving drive thu and Uber.
Atmosphere: 3
Food: 3
Service: 1
My family and I love Wendy’s
Atmosphere: 5
Food: 5
Service: 5
Burger was uncooked and the fries were stale. Don’t come to this location.
Atmosphere: 1
Food: 1
Service: 1
Ordered a nugget kids meal for my daughter, got home and was just these two stale nasty cold small fries in the bag. Can't call the store as your phone is also disconnected.
Atmosphere: 1
Food: 1
Service: 1
Arrived 30 minutes before closing. Was told they can't make anything because it's too late. Got food elsewhere.
Singh saab (with Turban) at night shift (8:45pm) very friendly to customer. Good service.
Service: 5
Costumer service 0/10. Horrible attitudes! If you don't like your job, get a new one.
Atmosphere: 1
Food: 2
Service: 1
Got our pick up order wrong. No bacon on 2 sandwiches and no dressing for salad
Atmosphere: 1
Food: 1
Service: 1
They do not get orders right and the works are sitting thr front talk do not go here worst service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
18$ for a baconator... Absolute garbage!
Atmosphere: 1
Food: 1
Service: 1
I passed by this location tonight, after working a 12 hour shift.
I had a mobile order, which was placed prior to getting to the restaurant. By the time I got to the speaker, my order had already been placed for about 15 minutes. I got to the speaker and was greeted (using that term loosely) by a male saying 'hello'. I advised him that I have a mobile order, to which he responded 'yeah yeah give me a second', and he disappeared.
I waited it out, 5 minutes went by, nothing, 6 minutes went by, nothing, finally, I figured he had just forgotten (as I have worked in fast food, and I know once you press on the headset to speak, it no longer beeps in your ear, so you can happen to forget). After waiting over 5 minutes, I simply said 'hello', and gave him around 30 seconds to acknowledge me ... no one responded.
After not being responded to, I just drove up to the window.
When I got to the window, there was another car at the window, where the 'manager' was having an altercation with.
Once it was my turn, I came to the window, to which I was greeted by an extremely rude man saying 'yes?' with an extremely confused face. I had told him 'yes, I am the mobile order, you did not respond after telling me to wait more than 5 minutes'.
He then became a complete jerk, with an extreme amount of attitude saying to me 'did I ask you to come up?'.
I politely said 'sir I was waiting there for over 5 minutes, and said hello to which you did not respond to, so I drove up'
He continued to become more aggressive and disrespectful, telling me I needed to wait until he told me to come up, etc, etc.
I was kind with him at first, but after he became disrespectful, I simply asked him to instead just cancel my order. He told me he could not do that because he already accepted it, and told me to do it on the app. I attempted to cancel the order from the app, and it gave me an error, to which I advised him of and his response was 'well yeah its because I have already accepted the order'.
If you are not respectful, you do not deserve respect back. So yes I did become disrespectful back with him, I asked him for his name, he gave his name in a very quick manner, and when I asked him to spell it for me as it was a foreign name to me, he very rude and aggressively said 'you're educated you can figure it out'. He then pulled out his phone and started recording me asking if 'this is how I want to handle things'. I said sir I am in MY car, not in the restaurant, you have no business filming me for any reason. He continued to be disrespectful and rude for absolutely no reason.
This man was disrespectful towards me from the second I interacted with him.
I asked him if he was the manager he asked me why it matters, I advised him because I would like to be sure who it is that I am referring to when I contact your customer service line. To which he responded 'it does not matter you can just reference the store number'. I asked him again if he was the manager, and he said that he was (can't imagine that someone this disrespectful and rude is a store manager). I asked him again for his name to be spelt, and he refused and once again told me to just reference the store number as he does not need to 'repeat his name more than once'.
This was the most disgusting behaviour I have ever experienced in customer service, let alone from a so called manager.
Judging from the reviews within the last few months, I can assume everyone with a review referencing a 'man' is referring to this same individual. His behaviour is atrocious, and I do not understand how he is still employed there after reading all of these reviews.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service by drive through employees, put the fries in the bag sir
Atmosphere: 1
Food: 1
Service: 1
Horrible service on drive through. Rude employees seem irritated to take an order and keep asking us anything else after every sentence. Like chill and let us finish speaking and we will tell you if we need anything else. And then makes us drive forward from the window and then waves us back to reverse and get our food. That is a safety risk and unprofessional
Atmosphere: 1
Food: 1
Service: 1
Love baconators
Atmosphere: 4
Food: 5
Service: 5
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