Wish zero stars was an option, counter worker whispers order back to me to confirm then makes drink completely wrong, and then argues when I ask for the right drink? Ordered iced gingerbread oat latte got a hot latte, it happens, I probably wasn't clear enough when placing the order but to argue with me after making fun of me openly to his coworker like I was standing 2 feet away is disgusting. Bathroom says it need a key we ask for the key he annoyed says "it's always open" then take down the sign? Also the place is a mess. Feel bad for the girl working there who was apologetic and seemed uncomfortable with him openly bashing me.
Atmosphere: 1
Service: 1
Z K
Access - Only accessible from inside Embassy Suites hotel.
Facilities - In need of a good deep cleaning. Insects walking on food items in display case. Not dusted in long time.
Food - Only ordered one drink. It was standard Starbucks quality.
Charge - Extremely overpriced. Double price of anywhere else in area.
Service - Zero customer service. Zero courtesy. Hotel management staff walked in at end of line and immediately was asked what he wanted and was made drinks and given multiple food items without paying for anything before any orders were worked on.
Conclusion - Walk 100 meters down the road to a real Starbucks and not this hotel owned/operated one. It's not worth getting anything here.
Atmosphere: 1
Food: 3
Service: 1
Ky M
1.10 for cup of tap water, ridiculous
Atmosphere: 1
Food: 1
Service: 1
Shawn Pederson
I purchase 3 bottles of juice. The barista is a pleasant man smiling a radiant smile. Thank you. I trust.
Atmosphere: 5
Food: 5
Service: 5
Adwood Wong
Don't go here unless you like getting ripped off. There is no value to be had since everything is jacked up in price due to its location. A breakfast sandwich is $10.95 as of Aug 2024. With taxes, I paid $40.09 for 3 of them. Don't make the mistake I did.
Atmosphere: 2
Food: 2
Service: 4
Yasmin
It was more expensive than other stores and the quality wasn’t even better then other places NEVER EVER ORDER
Atmosphere: 1
Food: 1
Service: 1
Brendan Mercer
To the Barista that doesn't understand medical conditions and caffine content you should not be working in a customer facing position. My wife is pregnant, she asked for 3 decaf 1 regular, when she went back in you replied that you made it correctly but it was just written wrong on the cup. This was a dangerous bold face lie, and honestly disgusting that you wouldn't remake a drink that you made an error on & charge more for.
ian bradley
The employees are great there. The problem is is the price of coffee iced coffee large 7.85 when I could go right on Lundy's Lane and get the same one $5.85 your price gouging and that's not right. I would avoid this place due to high prices
Atmosphere: 4
Food: 3
Service: 4
Gurpinder Singh
I got 2 grande dragon fruit lemonade from here 2 of them costs 20$ and its 90% ice then other stuff whoever made this drink has zero sense of making drinks paying 20$ just for water dammnnn
Never go to this starbucks they r just making money and giving nothing in return
neeks s
It’s a tiny takeaway corner.Situated in the embassy suites building. Quite accessible.We had two of the sweetest asian baristas.Good conversation and the coffee was nice.I wish they had sitting too but if you are planning to walk out with your coffee, it’s just 50 steps from a great view of the horseshoe falls from the top (see the pic)
I would really recommend you to visit here.... however they are bit expensive than other starbucks but on the other hand they are not only giving a good customer service but also make delicious coffee for their customer. Hetvi, Prabh and precious they are so respectful to every customer.
Vitalii K
The staff was nice, but the coffee was terrible, compare the coffee in Toronto and here, it's like heaven and earth, the coffee was not felt, and the latte "match" was terribly tart and disgusting. Apparently, the employee did not know how to make the right
Atmosphere: 5
Food: 1
Service: 3
Salome Schmitt
To still charge 1.25 extra for oatmilk is honestly unacceptable for
Food: 1
Somaia Youssef
Supporting the genocide of indigenous people of Palestine, plus this branch has been always bad
Wish zero stars was an option, counter worker whispers order back to me to confirm then makes drink completely wrong, and then argues when I ask for the right drink? Ordered iced gingerbread oat latte got a hot latte, it happens, I probably wasn't clear enough when placing the order but to argue with me after making fun of me openly to his coworker like I was standing 2 feet away is disgusting. Bathroom says it need a key we ask for the key he annoyed says "it's always open" then take down the sign? Also the place is a mess. Feel bad for the girl working there who was apologetic and seemed uncomfortable with him openly bashing me.
Atmosphere: 1
Service: 1
Access - Only accessible from inside Embassy Suites hotel.
Facilities - In need of a good deep cleaning. Insects walking on food items in display case. Not dusted in long time.
Food - Only ordered one drink. It was standard Starbucks quality.
Charge - Extremely overpriced. Double price of anywhere else in area.
Service - Zero customer service. Zero courtesy. Hotel management staff walked in at end of line and immediately was asked what he wanted and was made drinks and given multiple food items without paying for anything before any orders were worked on.
Conclusion - Walk 100 meters down the road to a real Starbucks and not this hotel owned/operated one. It's not worth getting anything here.
Atmosphere: 1
Food: 3
Service: 1
1.10 for cup of tap water, ridiculous
Atmosphere: 1
Food: 1
Service: 1
I purchase 3 bottles of juice. The barista is a pleasant man smiling a radiant smile. Thank you. I trust.
Atmosphere: 5
Food: 5
Service: 5
Don't go here unless you like getting ripped off. There is no value to be had since everything is jacked up in price due to its location. A breakfast sandwich is $10.95 as of Aug 2024. With taxes, I paid $40.09 for 3 of them. Don't make the mistake I did.
Atmosphere: 2
Food: 2
Service: 4
It was more expensive than other stores and the quality wasn’t even better then other places NEVER EVER ORDER
Atmosphere: 1
Food: 1
Service: 1
To the Barista that doesn't understand medical conditions and caffine content you should not be working in a customer facing position. My wife is pregnant, she asked for 3 decaf 1 regular, when she went back in you replied that you made it correctly but it was just written wrong on the cup. This was a dangerous bold face lie, and honestly disgusting that you wouldn't remake a drink that you made an error on & charge more for.
The employees are great there. The problem is is the price of coffee iced coffee large 7.85 when I could go right on Lundy's Lane and get the same one $5.85 your price gouging and that's not right. I would avoid this place due to high prices
Atmosphere: 4
Food: 3
Service: 4
I got 2 grande dragon fruit lemonade from here
2 of them costs 20$ and its 90% ice then other stuff
whoever made this drink has zero sense of making drinks
paying 20$ just for water dammnnn
Never go to this starbucks they r just making money and giving nothing in return
It’s a tiny takeaway corner.Situated in the embassy suites building. Quite accessible.We had two of the sweetest asian baristas.Good conversation and the coffee was nice.I wish they had sitting too but if you are planning to walk out with your coffee, it’s just 50 steps from a great view of the horseshoe falls from the top (see the pic)
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Vanilla Bean Creme
Restaurantji Recommends
I would really recommend you to visit here.... however they are bit expensive than other starbucks but on the other hand they are not only giving a good customer service but also make delicious coffee for their customer. Hetvi, Prabh and precious they are so respectful to every customer.
The staff was nice, but the coffee was terrible, compare the coffee in Toronto and here, it's like heaven and earth, the coffee was not felt, and the latte "match" was terribly tart and disgusting. Apparently, the employee did not know how to make the right
Atmosphere: 5
Food: 1
Service: 3
To still charge 1.25 extra for oatmilk is honestly unacceptable for
Food: 1
Supporting the genocide of indigenous people of Palestine, plus this branch has been always bad
Really good but my dad didn't like it ?
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