This incident happened several years ago, but it was the worst experience in a restaurant and I had to vent about it. Maybe the staff/manager has changed since then...hopefully they have. I went with my wife. The waitress yelled across the restaurant questions about our order. This was to be a romantic date getaway and this was a big disturbance. She announced to I guess the manager that she was leaving us alone for a few minutes because what? She was nervous we'd leave? steal? it was very uncomfortable. Was it race related? It felt that way.She then stood directly over my shoulder while I paid. Basically the waitress was terrible The worst. I hope she's gone and she's the reason we never returned. PLus the tiny circle cheesecake desserts were trash.
Atmosphere: 1
Food: 1
Service: 1
Ruza Host
We had a very large group and servers were so accommodating to our entire family. We loved all the food options especially for picky kiddos. The view is amazing and will for sure be back when we come back to visit. Highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
W Ankir
💯 10/10 rate. Service is good and friendly, and food is crazy tasty! 😋 And also, the view is just amazing to look at!!! For kids it was $14.95 and adults I don’t know because I got it for free. Next time you stay at Crowne plaza hotel make sure to visit this Buffet breakfast at floor 10.
Atmosphere: 5
Food: 5
Service: 5
Diego Arbelaez
Nice view of the falls from this restaurant. Came here for the buffet styled breakfast. Food was good and view was nice. Breakfast was about $30 per adult and $15-19 child
Atmosphere: 4
Food: 4
Service: 4
Bert Shetler
Our server, Volkan, is a very nice man. He's very attentive, and quick with a smile. Made us feel right at home. My coffee cup never seemed to go empty, and I can drink a LOT of coffee! The view of Niagara falls is unmatched from our table. There was no hurry or pressure of any kind. The food was also very good. The buffet was well attended and kept full and appetizing. Overall our breakfast was amazing, and again thank you, Volkan for making us feel so welcome and at home.?
Atmosphere: 5
Food: 5
Service: 5
Kimberly FitzGerald
We came here for dinner after my daughter was married at the falls May 20, 2024. There was 13 people in our group and our waiter was Alvin (I think was his name that’s what was on our receipt) he had our whole table alone and many other tables and he was amazing the best service I have ever had. He was very attentive to all our guests in our group. He also had a special dessert made for my daughter and her husband and surprised, which was super sweet. And the view of the falls from our table was amazing:)….thank you Alvin for making dinner special for my daughter and her husband
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari
Javier Debon Cortes
Amazing.
Atmosphere: 4
Food: 4
Service: 4
SUSANNA NUHFER
Wonderful experience in all aspects; food, servive, atmosphere, and the view from this restaurant at top of Crown Hotel, of the Niagara Falls in Canada I Truly recommend this place for a great dining experience; God bless and Enjoy!???
Atmosphere: 5
Food: 5
Service: 5
Cathy Hogan
Service was very good and the breakfast buffet was okay.. not more more to expect from a buffet. The only thing that threw me off, was the waiter expected a $100 tip at breakfast and then mu husband felt pressured into tipping him $70. Personally I feel that's ridiculous for bring us 2 coffees and 2 apple juice..we got everything else ourselves. Guest should not be pressure into tipping.
Atmosphere: 4
Food: 3
Service: 5
Mihai Stroe
Great location, beautiful view and excellent service. Drinks and food were ok, not the Wow experience that we were looking for especially they brag being the best restaurant in Niagara Falls.
No menu service offered even when asked and even though widely published. The buffet breakfast was just passable. The sausage to avoid. The butter well chilled beyond any ability to spread. When I finally day three discovered I could order eggs, not Benedict, but fried, my sunny side up was one bright with raw white, and one better cooked but broken on cracking and not so sunny. This seemed ok to the cook. Not a great value at that, but fulfilling and friendly, if ineffective due to venue restraints and a short window of hours, service.
Atmosphere: 3
Food: 3
Service: 4
J Savoy
Absolutely amazing breakfast and service. Outstanding views while you have a gourmet breakfast. Worth every penny.
Atmosphere: 5
Food: 5
Service: 5
TorontoPebbles_24
Great meal with a view! Z Latko provided great service! Even got a coffee to go! Definitely worth a visit!
GrandTour597975
Beautiful view, and excellent service. Zlatko (our server) was very kind, and diligent with all our requests.
Passenger54149718602
Food was so delicious and Carli was very helpful and made our experience even better. She was super knowledgeable about the wines and helped us select a bottle that we absolutely loved! Thanks for making our time here memorable.
This incident happened several years ago, but it was the worst experience in a restaurant and I had to vent about it. Maybe the staff/manager has changed since then...hopefully they have. I went with my wife. The waitress yelled across the restaurant questions about our order. This was to be a romantic date getaway and this was a big disturbance. She announced to I guess the manager that she was leaving us alone for a few minutes because what? She was nervous we'd leave? steal? it was very uncomfortable. Was it race related? It felt that way.She then stood directly over my shoulder while I paid.
Basically the waitress was terrible The worst. I hope she's gone and she's the reason we never returned. PLus the tiny circle cheesecake desserts were trash.
Atmosphere: 1
Food: 1
Service: 1
We had a very large group and servers were so accommodating to our entire family. We loved all the food options especially for picky kiddos. The view is amazing and will for sure be back when we come back to visit. Highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
💯 10/10 rate. Service is good and friendly, and food is crazy tasty! 😋 And also, the view is just amazing to look at!!! For kids it was $14.95 and adults I don’t know because I got it for free. Next time you stay at Crowne plaza hotel make sure to visit this Buffet breakfast at floor 10.
Atmosphere: 5
Food: 5
Service: 5
Nice view of the falls from this restaurant. Came here for the buffet styled breakfast. Food was good and view was nice. Breakfast was about $30 per adult and $15-19 child
Atmosphere: 4
Food: 4
Service: 4
Our server, Volkan, is a very nice man. He's very attentive, and quick with a smile. Made us feel right at home. My coffee cup never seemed to go empty, and I can drink a LOT of coffee!
The view of Niagara falls is unmatched from our table. There was no hurry or pressure of any kind.
The food was also very good. The buffet was well attended and kept full and appetizing.
Overall our breakfast was amazing, and again thank you, Volkan for making us feel so welcome and at home.?
Atmosphere: 5
Food: 5
Service: 5
We came here for dinner after my daughter was married at the falls May 20, 2024. There was 13 people in our group and our waiter was Alvin (I think was his name that’s what was on our receipt) he had our whole table alone and many other tables and he was amazing the best service I have ever had. He was very attentive to all our guests in our group. He also had a special dessert made for my daughter and her husband and surprised, which was super sweet. And the view of the falls from our table was amazing:)….thank you Alvin for making dinner special for my daughter and her husband
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari
Amazing.
Atmosphere: 4
Food: 4
Service: 4
Wonderful experience in all aspects; food, servive, atmosphere, and the view from this restaurant at top of Crown Hotel, of the Niagara Falls in Canada I Truly recommend this place for a great dining experience; God bless and Enjoy!???
Atmosphere: 5
Food: 5
Service: 5
Service was very good and the breakfast buffet was okay.. not more more to expect from a buffet. The only thing that threw me off, was the waiter expected a $100 tip at breakfast and then mu husband felt pressured into tipping him $70. Personally I feel that's ridiculous for bring us 2 coffees and 2 apple juice..we got everything else ourselves. Guest should not be pressure into tipping.
Atmosphere: 4
Food: 3
Service: 5
Great location, beautiful view and excellent service. Drinks and food were ok, not the Wow experience that we were looking for especially they brag being the best restaurant in Niagara Falls.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
No menu service offered even when asked and even though widely published. The buffet breakfast was just passable. The sausage to avoid. The butter well chilled beyond any ability to spread. When I finally day three discovered I could order eggs, not Benedict, but fried, my sunny side up was one bright with raw white, and one better cooked but broken on cracking and not so sunny. This seemed ok to the cook. Not a great value at that, but fulfilling and friendly, if ineffective due to venue restraints and a short window of hours, service.
Atmosphere: 3
Food: 3
Service: 4
Absolutely amazing breakfast and service. Outstanding views while you have a gourmet breakfast. Worth every penny.
Atmosphere: 5
Food: 5
Service: 5
Great meal with a view! Z Latko provided great service! Even got a coffee to go! Definitely worth a visit!
Beautiful view, and excellent service. Zlatko (our server) was very kind, and diligent with all our requests.
Food was so delicious and Carli was very helpful and made our experience even better. She was super knowledgeable about the wines and helped us select a bottle that we absolutely loved! Thanks for making our time here memorable.
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