The WORKS Craft Burgers & Beer

The service could have been much better. Smash burgers are the way to go at Works.

Fast, friendly service and great food! And my grand even got a delicious ice cream sundae included with his meal!

Busy. But the great food and service made it a great experience.

Visited on the holiday and stopped here for dinner. Our server Megan was awesome! My boyfriend had a smash burger with mushrooms she recommended and is still saying he wants to go back for another one. Things were priced decent being on the Hill and the Caesar with the pickle in it was on point

Excellent Burgers! You should try the Maple one… Thanks Megan for the hospitality!

Great GF options and food but also Hanna was awesome!

Excellent poutine!

By far the best place we ate in Niagara. Food was good, kids prices and size was great, service was awesome.

Delicious food and wonderful service by

Atmosphere: 5

Food: 5

Service: 5

Always a good burger, service was excellent could not of been any better

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Really loved my burger! The patty was juicy and you could taste the char from it being cooked on a real grill. And the milkshake was spectacular as well

Atmosphere: 5

Food: 5

Service: 5

The worst experience while we were visiting Niagara. We were 2 and were super excited to try the burgers there but when we reached, we waited at the reception for atleast 10-13mins . The waitresses looked at us several times in between, without even coming to greet us or get us a table. One of them acknowledged us from far and we thought she was coming to us but instead, she went directly to another table and started serving. They were super disrespectful. In a way, I’m glad they did that because it pushed me to leave and go find another place and, thank goodness I did! I went to the place across the street, Kelsey’s. The place was packed and had twice the number of people that there were at The works, but there was someone who came to meet us within 2mins at the door and the food and the staffs were amazing there! @the staffs and waitresses at The Works, try to be more polite to customers. You could have atleast come to greet us and asked us to wait for a few minutes if you’re busy.

Atmosphere: 1

Service: 1

Amazing fresh food. Great customer experience. Lovely people

Atmosphere: 5

Food: 5

Service: 5

An exceptional restaurant with amazing food, we absolutely loved it! The service was just as wonderful. I forgot to ask the name of the amazing lady who served us, but her exceptional service truly stood out. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Potato Fries, Crispy Chicken

Awesome selection

Dietary restrictions: Gluten free options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger