The quality of the burger seems to be going downhill.
I’ve eaten here many times but this is the worst food quality i had so far.
Ordered medium burger but came out overcooked. There is scrapped pickled added on my burger. cant believe they put this skin part on my burger.
Onion rings came out overcooked, fries are all bitz not full size fries, with powdery flavour. Oil are definitely too hot for both fries and onion rings.
Extremely disappointed with the quality now.
Atmosphere: 4
Food: 1
Service: 4
Mike Phillips
Food was exceptional but the customer service that was given by the 2 employees was far from desirable.
Atmosphere: 3
Food: 5
Service: 3
Brent Richardson
First time eating here. Both my and my wife were 100% satisfied with the food and service. The burgers were cooked accurately to our request (one medium and the other medium well). Had a side poutine that was excellent. It was noon and the seating area was full and loud. Not much can be done about it but still a great spot and service. Will be back. Thanks for a great lunch
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burger, Big Smoke Burger, Poutine
Jonathan Bruce
The burger tasted great. I got the spicy. The unfortunate thing about it... it's not spicy. Raw jalapeño rings when they could have been grilled would be much better as well. Could hardly taste any sauce. Otherwise, it was pretty good
13/27 turtles 🐢
Atmosphere: 3
Food: 3
Service: 4
Diane Felt
Best burger ever!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Smoke Burger
Chester Lo
Separate seating from the food court is a big advantage during busy hours. There are some different burgers available, like the blazing pineapple burger.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blazing Pineapple Burger
sirlaughsalot
The burgers tasted great but the poutine gravy was quite bad, the fries had a certain taste to them that made it taste off. Overall come here for the burgers and nothing else.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Burger
jass
me. and my gf visit there to eat veggie burger the taste was bad not worth it
Atmosphere: 1
Food: 1
Service: 1
Sandy Jones
Good place for eating a vegan burger The food is Excellent and the service is also good, staff was humble and helpful .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Adela Nieto (Babyboom)
The food is very delicious and the prices are good, except that the place where it is is not very good for eating in peace, it is almost better to take the food with you.
Tried the double smoke stack it was fabulous the service was good the environment was good. Rating 9/10
Atmosphere: 5
Food: 5
Service: 5
Raghav Joshi
Best burgers in whole niagara region. Staff was too cooperative and nice. Very impressed by the workers and the environment
Atmosphere: 5
Food: 5
Service: 5
rajni bala
The store had negative vibes with litter all over. the Front Counter people never greets and possibly not happy with their job. The oil used for frying was overused with bitter taste spreading into french fries. The hygiene measures were ignored. Not worth second visit.
Atmosphere: 1
Food: 1
Service: 1
Josie Lemieux
Great burger, fries were good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Manjodha
Food was good , It took some time for them to prepare my order but it’s fine. i really loved the environment. i find this restaurant better for me. Can’t wait to visit again
The quality of the burger seems to be going downhill.
I’ve eaten here many times but this is the worst food quality i had so far.
Ordered medium burger but came out overcooked. There is scrapped pickled added on my burger. cant believe they put this skin part on my burger.
Onion rings came out overcooked, fries are all bitz not full size fries, with powdery flavour. Oil are definitely too hot for both fries and onion rings.
Extremely disappointed with the quality now.
Atmosphere: 4
Food: 1
Service: 4
Food was exceptional but the customer service that was given by the 2 employees was far from desirable.
Atmosphere: 3
Food: 5
Service: 3
First time eating here. Both my and my wife were 100% satisfied with the food and service. The burgers were cooked accurately to our request (one medium and the other medium well). Had a side poutine that was excellent.
It was noon and the seating area was full and loud. Not much can be done about it but still a great spot and service. Will be back. Thanks for a great lunch
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burger, Big Smoke Burger, Poutine
The burger tasted great. I got the spicy. The unfortunate thing about it... it's not spicy. Raw jalapeño rings when they could have been grilled would be much better as well. Could hardly taste any sauce. Otherwise, it was pretty good
13/27 turtles 🐢
Atmosphere: 3
Food: 3
Service: 4
Best burger ever!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Smoke Burger
Separate seating from the food court is a big advantage during busy hours. There are some different burgers available, like the blazing pineapple burger.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blazing Pineapple Burger
The burgers tasted great but the poutine gravy was quite bad, the fries had a certain taste to them that made it taste off. Overall come here for the burgers and nothing else.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Burger
me. and my gf visit there to eat veggie burger the taste was bad not worth it
Atmosphere: 1
Food: 1
Service: 1
Good place for eating a vegan burger The food is Excellent and the service is also good, staff was humble and helpful .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The food is very delicious and the prices are good, except that the place where it is is not very good for eating in peace, it is almost better to take the food with you.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Tried the double smoke stack it was fabulous the service was good the environment was good. Rating 9/10
Atmosphere: 5
Food: 5
Service: 5
Best burgers in whole niagara region. Staff was too cooperative and nice. Very impressed by the workers and the environment
Atmosphere: 5
Food: 5
Service: 5
The store had negative vibes with litter all over.
the Front Counter people never greets and possibly not happy with their job.
The oil used for frying was overused with bitter taste spreading into french fries.
The hygiene measures were ignored.
Not worth second visit.
Atmosphere: 1
Food: 1
Service: 1
Great burger, fries were good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Food was good , It took some time for them to prepare my order but it’s fine. i really loved the environment. i find this restaurant better for me. Can’t wait to visit again
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
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