This restaurant needs to start accepting debit or credit as a form of payment and not only cash today I went to buy a medium meal. I handed the server $20. She asked me if I had two dollars which I did she gave me back $.50 waiting for her to give me the remainder of the my change looks at me confusing you’re good to go. I said you still haven’t given me the $10. She said I gave it to you already. I told her no you did not. You asked me for two dollars you checked underneath to see if you had any change you didn’t so you went into your personal pouch and grabbed $10 and then you put the money underneath. She started looking at me suspiciously and then handed me the $10 me because you just lost a customer because I’m not coming back here when you try to support your own people now I’m being accused of stealing money. get a better cash system so you won’t have to worry if you forgot to give your customers back there change or not.
Atmosphere: 1
Food: 3
Service: 1
Don X
Best lunch prices in the city! It’s a hidden gem and take out only.
I’ve been here over 7 times, the last time I got food poisoning. I then notice they didn’t receive a fully pass food inspections. Will probably give them another chance again once they get the full pass given positive experiences previous times.
Atmosphere: 2
Food: 4
Service: 4
Rachel Sh
I came into mainsha (dufferin location) today at 12:30pm and ordered fried chicken with rice & peas. I then got home at 1pm and started eating and realized that there was a long piece of hair in my food, I am extremely upset, and find that to be very non professional that the workers are not wearing hair nets. It made me feel disgusted & uneasy, I am very disappointed please do better.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken Medium
Hafiz Shariff
Been a regular at Mainsha for lunch. Never been so disrespected and offended just to get some food on my last experience.
Owner is rude, degrading and offensive. Yells at staff in front of me for giving half coleslaw and half vegetables in my jerk chicken order, and not charging me an extra $1.
After leaving, I can hear the owner screaming from the parking lot... For $1. I'm speechless. This place knows how to piss off regular customers.
Also: Toronto Public Health gave them Conditional Pass as of November 2024! They aren't even following health regulations for food safety. Too busy bickering at people than cleaning the restaurant.
Blessing in disguise, the last time I ever comeback here.
Atmosphere: 1
Food: 1
Service: 1
Toronto Musicman
Hole in the wall place. Dark, old and in desperate need for an upgrade. Open kitchen. No tables but standing counter space. Food is exceptionally cheap. Small Jerk chicken with rice with beans and vegetables /coleslaw is only $6.00 including tax. The chicken was very tender. The rice and vegetables were good as well. The lady behind the counter was quite nice and helpful.
Atmosphere: 1
Food: 4
Service: 3
Sherine P
Your cashier customer service is horrible...from me and my friend came in your store the black ugly gyal that look like bun up Dutch pot is grilling me with an attitude then seems to not wanna serve people ,like you see two females ordering but you want to only give service for one person, and no one did anything to her, from I enter the store that dark skin gyal watching me like I did her something...it's a shame you people treat your own people like garbage I bet you give better service to white people..then that guy bout " have to" of course tou have to what if I was allergic to the damn gravy ,where I work I can't.bend up my face like that to customers , or im fired.. One thing atkeast the mam seemed a little better but will never go back to this hediot place...maybe if she was getting some dixk that would pit a smile on her face.. how black people suppose to support black business when they always giving eachother the worst look and service...with her bun up Dutch pot self. Amd the dread working at the front, you need customer service skills yourself. If many others are complaing about your customer service, then there us an issue. Soon no one will go there. It's a pity I didn't even take a picture of her and put it on social media cause you guys do not know how to deal with customers...I was going to cancel my order, it's a shame I went here from I'm in high-school and your food amd service is a ? times worst. Food sucks ,customer service sucks, that dark skin woman will let your business collapse. Why reply to the reviews and you know there won't be any changes. Just because it's a Jamaican restaurant, it doesn't mean to run it like it's in Jamaica, with dutty customer service. Only Jamaican people act horrible to each other...well I hope people see this review and don't go.
This woman was not trying to serve me, she ask my friend what she wants on her food then assumes I want oxtail gravy, then I talked about it and her colleague the dread guy wasn't any better I can tell they do this on a regular no manners , and to say that's all the gravy you have , why not let the customer know that. Of ypu want horrible customer service amd shifty food then come to this location. They might even spit in the food when you are not looking too....I can only imagine the back of the store ...of they don't appreciate customers then they won't care to sell safe, and edible food. Imagine what goes on there....food probably drop on floor and that one picks it back up.
Yea I came in wearing ripped jeans and denim out fit with the lil youth.. smh horrible customer service, horrible customer service
Atmosphere: 1
Food: 1
Service: 1
SG
Anything I say will come off rude so I'll just say, don't waste your money.
Atmosphere: 2
Food: 1
Service: 4
L Mohamed
I came today for the lunch special and found a whole bee inside my food. I already took a few bites when I saw it. So disappointing but great price and wonderful service
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Jerk Chicken
Ralph Lesley
Food is mid.
KK
This place my grandchildren love the food and it’s ok but for someone like me it needs to have a debit machine to be more convenient for all. But this is a good place for the community. Big up this spot
About 5-10 mins walk south of Yorkdale Mall. Small place for takeout. Food was average and portion was ok. Lunch special is now $6 for 2 scoops of rice, meat and vegetables/coleslaw. If in area, this would be an option but I won't be going back as I think there are better options.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Jerk Chicken
Kisha Noel
I went to purchase food yesterday and let me tell you how terrible the customer service wa.s…. The black young lady that was serving the food lacks all form of mannerism… her customer service can not be rated because it was just so horrible I can’t even find words to described I was yelled at when I asked about the items being placed in my bowl I do not understand why she was extremely aggressive you are selling food providing a service and lacking. If you would like have business thrive this young lady is not going to be contributing to that.
Atmosphere: 1
Food: 3
Service: 1
D Dd
Prime example of cheap ain't always good plus tell ol girl get off the phone and pay attention when u servings
This restaurant needs to start accepting debit or credit as a form of payment and not only cash today I went to buy a medium meal. I handed the server $20. She asked me if I had two dollars which I did she gave me back $.50 waiting for her to give me the remainder of the my change looks at me confusing you’re good to go. I said you still haven’t given me the $10. She said I gave it to you already. I told her no you did not. You asked me for two dollars you checked underneath to see if you had any change you didn’t so you went into your personal pouch and grabbed $10 and then you put the money underneath. She started looking at me suspiciously and then handed me the $10 me because you just lost a customer because I’m not coming back here when you try to support your own people now I’m being accused of stealing money. get a better cash system so you won’t have to worry if you forgot to give your customers back there change or not.
Atmosphere: 1
Food: 3
Service: 1
Best lunch prices in the city! It’s a hidden gem and take out only.
I’ve been here over 7 times, the last time I got food poisoning. I then notice they didn’t receive a fully pass food inspections. Will probably give them another chance again once they get the full pass given positive experiences previous times.
Atmosphere: 2
Food: 4
Service: 4
I came into mainsha (dufferin location) today at 12:30pm and ordered fried chicken with rice & peas. I then got home at 1pm and started eating and realized that there was a long piece of hair in my food, I am extremely upset, and find that to be very non professional that the workers are not wearing hair nets. It made me feel disgusted & uneasy, I am very disappointed please do better.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken Medium
Been a regular at Mainsha for lunch. Never been so disrespected and offended just to get some food on my last experience.
Owner is rude, degrading and offensive. Yells at staff in front of me for giving half coleslaw and half vegetables in my jerk chicken order, and not charging me an extra $1.
After leaving, I can hear the owner screaming from the parking lot... For $1. I'm speechless. This place knows how to piss off regular customers.
Also: Toronto Public Health gave them Conditional Pass as of November 2024! They aren't even following health regulations for food safety. Too busy bickering at people than cleaning the restaurant.
Blessing in disguise, the last time I ever comeback here.
Atmosphere: 1
Food: 1
Service: 1
Hole in the wall place. Dark, old and in desperate need for an upgrade. Open kitchen. No tables but standing counter space.
Food is exceptionally cheap. Small Jerk chicken with rice with beans and vegetables /coleslaw is only $6.00 including tax. The chicken was very tender. The rice and vegetables were good as well.
The lady behind the counter was quite nice and helpful.
Atmosphere: 1
Food: 4
Service: 3
Your cashier customer service is horrible...from me and my friend came in your store the black ugly gyal that look like bun up Dutch pot is grilling me with an attitude then seems to not wanna serve people ,like you see two females ordering but you want to only give service for one person, and no one did anything to her, from I enter the store that dark skin gyal watching me like I did her something...it's a shame you people treat your own people like garbage I bet you give better service to white people..then that guy bout " have to" of course tou have to what if I was allergic to the damn gravy ,where I work I can't.bend up my face like that to customers , or im fired.. One thing atkeast the mam seemed a little better but will never go back to this hediot place...maybe if she was getting some dixk that would pit a smile on her face.. how black people suppose to support black business when they always giving eachother the worst look and service...with her bun up Dutch pot self. Amd the dread working at the front, you need customer service skills yourself. If many others are complaing about your customer service, then there us an issue. Soon no one will go there. It's a pity I didn't even take a picture of her and put it on social media cause you guys do not know how to deal with customers...I was going to cancel my order, it's a shame I went here from I'm in high-school and your food amd service is a ? times worst. Food sucks ,customer service sucks, that dark skin woman will let your business collapse. Why reply to the reviews and you know there won't be any changes. Just because it's a Jamaican restaurant, it doesn't mean to run it like it's in Jamaica, with dutty customer service. Only Jamaican people act horrible to each other...well I hope people see this review and don't go.
This woman was not trying to serve me, she ask my friend what she wants on her food then assumes I want oxtail gravy, then I talked about it and her colleague the dread guy wasn't any better I can tell they do this on a regular no manners , and to say that's all the gravy you have , why not let the customer know that. Of ypu want horrible customer service amd shifty food then come to this location. They might even spit in the food when you are not looking too....I can only imagine the back of the store ...of they don't appreciate customers then they won't care to sell safe, and edible food. Imagine what goes on there....food probably drop on floor and that one picks it back up.
Yea I came in wearing ripped jeans and denim out fit with the lil youth.. smh horrible customer service, horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Anything I say will come off rude so I'll just say, don't waste your money.
Atmosphere: 2
Food: 1
Service: 4
I came today for the lunch special and found a whole bee inside my food. I already took a few bites when I saw it. So disappointing but great price and wonderful service
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Jerk Chicken
Food is mid.
This place my grandchildren love the food and it’s ok but for someone like me it needs to have a debit machine to be more convenient for all. But this is a good place for the community. Big up this spot
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Do you guys have a phone number that works. I would like to know your pricing for catering services.Thanks in advance,
$6 special!!! Still doing it the right way for the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Medium, BBQ Chicken, Goat, Jerk Chicken, Jerk Chicken Meal, Fried Chicken
About 5-10 mins walk south of Yorkdale Mall. Small place for takeout. Food was average and portion was ok. Lunch special is now $6 for 2 scoops of rice, meat and vegetables/coleslaw. If in area, this would be an option but I won't be going back as I think there are better options.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Jerk Chicken
I went to purchase food yesterday and let me tell you how terrible the customer service wa.s…. The black young lady that was serving the food lacks all form of mannerism… her customer service can not be rated because it was just so horrible I can’t even find words to described I was yelled at when I asked about the items being placed in my bowl I do not understand why she was extremely aggressive you are selling food providing a service and lacking. If you would like have business thrive this young lady is not going to be contributing to that.
Atmosphere: 1
Food: 3
Service: 1
Prime example of cheap ain't always good plus tell ol girl get off the phone and pay attention when u servings
Atmosphere: 1
Food: 2
Service: 1
Loading...