Pizza Pizza
738 Sheppard Ave E, North York
(416) 967-1111
Recent Reviews
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The ambience was everything and the pizza so yummy
Atmosphere: 5
Food: 5
Service: 5
Best pizza I’ve ever tasted! Everything is just perfect. I’ll definitely be coming back again!
Atmosphere: 5
Food: 5
Service: 5
Trust me !!They sell the best pizza I have ever tasted . I really had a nice time with my family !!! The staff were very cautious and polite. I have finally found a favorite spot
Atmosphere: 5
Food: 5
Service: 5
Great place for lunch with friends
Atmosphere: 5
Food: 5
Service: 5
Great service good food very clean lobby and washroom 🚻
Atmosphere: 5
Food: 5
Service: 5
Excellent service and very hot meal and environment is conducive and a lot of space to sit
Atmosphere: 5
Food: 5
Service: 5
Very friendly customer service and good meal and I will recommend it for anyone to visit the store
Atmosphere: 5
Food: 5
Service: 5
The service is so loving and accommodating, their Pizza Pizza is very delicious
Atmosphere: 5
Food: 5
Service: 5
Taste great, nice service too
Atmosphere: 5
Food: 5
Service: 5
Excellent all I can see 👀 👍 😀 just Excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We’ve been to this Pizza Pizza before, and unfortunately, we had a very bad experience in the past that my boyfriend already posted about here. After that, corporate sent us a gift card as an apology for what happened.
Last night (around 11:30 p.m.), we decided to give the place another chance and use the gift card. The same employee from the previous incident was working. We came in with no attitude, no issues, and ordered politely. While he wasn’t outright rude, his behavior toward us was strange.
The most concerning part was that he pretended not to know how to process a Pizza Pizza gift card—despite the fact that I had just seen him help the customer before us pay with a gift card without any problem. Suddenly, when it was our turn, he acted like the system wouldn’t work for ours. As soon as my boyfriend offered to pay with debit, he had no trouble processing that payment.
It’s disappointing and frankly suspicious that an employee who works at a pizza chain doesn’t “know” how to use a gift card for certain customers. It leaves us questioning whether we’re being singled out again. I will be going back to test this to see if the same “problem” happens again.
I visited this Pizza Pizza location last week, and what I saw was honestly shocking. An older staff member was in the middle of making pizzas when he came over to take my order. He touched the screen with his hands and then, to my surprise, went straight back to preparing the pizza without washing his hands or putting on gloves. It didn’t stop there. Before putting the pizza into the oven, he gathered some kind of powder—possibly cheese or flour—that had spilled onto the counter and sprinkled it back onto the pizza instead of discarding it. I was really stunned by that.
Later, while handling what looked like frozen nugget pieces, he accidentally dropped one on the floor but picked it up and went ahead and cooked it. Thankfully, they were not part of my order, but the whole situation left me deeply disturbed. Watching this made me seriously question whether proper hygiene is followed at all, even after ... I’m writing this review out of concern, in hopes that this kind of unsafe food handling is addressed and corrected.
I’ve been to this Pizza Pizza location a few when I'm in Toronto, and every visit has been solid. The staff are friendly and fast. Whether walk in or picking up a mobile order, they get your food ready quickly and with a smile. The space is clean, well-lit, and easy to find parking nearby, which is always a plus in this area.
The pizza is always fresh. Crust is never too doughy or overcooked, toppings are generous (especially the pepperoni and green peppers), and they don’t skimp on the cheese.
I really like the consistency. You get exactly what you ordered, hot and on time. If you’re in North York and craving a reliable slice or combo, this spot won’t let you down.
Atmosphere: 5
Food: 5
Service: 5
I had such a great experience at Pizza Pizza! The pizza was incredibly fresh, hot, and full of flavor—it tasted even better than I expected. The place was very clean, and the guy working there was so friendly and welcoming, which really made the visit enjoyable. Great food, clean space, and excellent service!
Atmosphere: 5
Food: 5
Service: 5
This location (Sheppard and Burbank) has really upped their game. Quality of crust, sauce and ingredients is so much better than the last few years. Great pizza! Keep up the quality and service 🍕
Food: 5
Service: 5
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