I went here today with my baby after a long tiring day. Ordered dubai hot chocolate. And i was served white hot chocolate . I went to the lady to check of thats dubai hot chocolate but instead she gave me a rude answer that you ordered white hot chocolate and i repeated the order.. i had no answer after that. Had to throw the drink. Poor hospitality . Never coming back again
Atmosphere: 4
Service: 1
Marina Serzhan
Slowest service you can think of. One very incapable lady doing everything single handedly. And a huge line of customers.
Atmosphere: 1
Service: 1
Amaka Michael
Had a lovely cup of coffee, I love the space, very neat environment. The attraction is the meaningful promo. I had a nice stay in North York.
Atmosphere: 5
Food: 5
Service: 5
Chet
I usually go on Sunday’s and the guy working there makes the best coffee honestly. I got caramel correto half sweet, no drizzle and it’s the bestttt✨✨✨
Atmosphere: 5
Food: 5
Service: 5
Szilvia Gabnai
Probably the worst Second Cup I’ve ever been to, and I’m a loyal Second Cupper. Not sure if the lady who works there is the manager or owner but she is always leaning on the counter on her phone, texting or talking on it to the point where I end up waiting there for a few minutes in a completely empty restaurant waiting for her to finish her phone conversation. Once she does finally give you some of her attention, she makes you feel like you’re a huge burden to her for even ordering. I feel like prison guards are friendlier.
The coffee itself is ALWAYS burnt and just warm.
That being said, the afternoon worker is very sweet.
I came to this location a few times to give it more of a chance, but I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Pauline Salvatore
I have been to this location a few times. The staff is friendly and patient. They have a great selection of cakes and pastries and cookies. Second Cup is my favorite coffee place. My favorite coffee drink is caramel corretto and caramel frappe.
Business 83
The muffin I was served was old and dry, dry, dry. It was old food. If you're trying to prevent food waste, advertise the food is past its best before date and heavily discount it, but I'd prefer just eating fresh food. I ate the muffin off site and realized on bite one it was old and bad or I'd have went right back and asked for a refund. Muffin spat right out. Inedible. In addition service way below average. I'll never go back. Awful. :(
Di A.
Sorry to say I was happier with the other lady . This time not so Friendly and at some point t rude
At 2:15pm today, i went there to order my matcha latte as I often do. But today the girl at the counter made the latte sooo bad - it was sooo watered out idk why, It was really bad and the waitress didnt seem to even care for how she made it. i love the other workers here but managed should look into her skills because im really disappointed
Atmosphere: 3
Food: 1
Service: 1
Yasmin Kabiro
Friendly nice staff and quiet place but always out of something.
Atmosphere: 5
Food: 2
Service: 5
Lauren Elizabeth
This is my favourite spot to study, the staff are incredible, and the atmosphere is always cozy and not too loud
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Italian Soda
Qi Zhao
They don’t deliver even though they charge me for delivery service. They even didn’t refund me for the delivery charge after I pick the order up myself looool. This is the funniest and most ridiculous thing I’ve ever experienced in my life. I placed a delivery order thru their OWN app and eventually had to pickup by myself and was charged for delivery service. They said they don’t offer delivery service. Why even bother to have the delivery option if you don’t deliver??? Making your app looks fancy???
Ashley cheung
Friendly and attentive staff willing to go the extra mile for customers, great drinks and food selection :)
I went here today with my baby after a long tiring day. Ordered dubai hot chocolate. And i was served white hot chocolate . I went to the lady to check of thats dubai hot chocolate but instead she gave me a rude answer that you ordered white hot chocolate and i repeated the order.. i had no answer after that. Had to throw the drink. Poor hospitality . Never coming back again
Atmosphere: 4
Service: 1
Slowest service you can think of. One very incapable lady doing everything single handedly. And a huge line of customers.
Atmosphere: 1
Service: 1
Had a lovely cup of coffee, I love the space, very neat environment. The attraction is the meaningful promo.
I had a nice stay in North York.
Atmosphere: 5
Food: 5
Service: 5
I usually go on Sunday’s and the guy working there makes the best coffee honestly. I got caramel correto half sweet, no drizzle and it’s the bestttt✨✨✨
Atmosphere: 5
Food: 5
Service: 5
Probably the worst Second Cup I’ve ever been to, and I’m a loyal Second Cupper.
Not sure if the lady who works there is the manager or owner but she is always leaning on the counter on her phone, texting or talking on it to the point where I end up waiting there for a few minutes in a completely empty restaurant waiting for her to finish her phone conversation. Once she does finally give you some of her attention, she makes you feel like you’re a huge burden to her for even ordering.
I feel like prison guards are friendlier.
The coffee itself is ALWAYS burnt and just warm.
That being said, the afternoon worker is very sweet.
I came to this location a few times to give it more of a chance, but I will not be back.
Atmosphere: 1
Food: 1
Service: 1
I have been to this location a few times. The staff is friendly and patient. They have a great selection of cakes and pastries and cookies. Second Cup is my favorite coffee place. My favorite coffee drink is caramel corretto and caramel frappe.
The muffin I was served was old and dry, dry, dry. It was old food. If you're trying to prevent food waste, advertise the food is past its best before date and heavily discount it, but I'd prefer just eating fresh food. I ate the muffin off site and realized on bite one it was old and bad or I'd have went right back and asked for a refund. Muffin spat right out. Inedible. In addition service way below average. I'll never go back. Awful.
:(
Sorry to say I was happier with the other lady . This time not so Friendly and at some point t rude
Quiet atmosphere, lovely staff.
Always great
Restaurantji Recommends
At 2:15pm today, i went there to order my matcha latte as I often do. But today the girl at the counter made the latte sooo bad - it was sooo watered out idk why, It was really bad and the waitress didnt seem to even care for how she made it. i love the other workers here but managed should look into her skills because im really disappointed
Atmosphere: 3
Food: 1
Service: 1
Friendly nice staff and quiet place but always out of something.
Atmosphere: 5
Food: 2
Service: 5
This is my favourite spot to study, the staff are incredible, and the atmosphere is always cozy and not too loud
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Italian Soda
They don’t deliver even though they charge me for delivery service. They even didn’t refund me for the delivery charge after I pick the order up myself looool. This is the funniest and most ridiculous thing I’ve ever experienced in my life. I placed a delivery order thru their OWN app and eventually had to pickup by myself and was charged for delivery service. They said they don’t offer delivery service. Why even bother to have the delivery option if you don’t deliver??? Making your app looks fancy???
Friendly and attentive staff willing to go the extra mile for customers, great drinks and food selection :)
Atmosphere: 5
Food: 5
Service: 5
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