The Captain's Boil

AVOID!! Captain boil is our favourite restaurant been to so so many locations and i’ve never seen anything like this. Something is very alarming about the food. we ordered our usual clams, shrimps,shrimp basket and seafood rice. the rice was fine but the portion is completely off. the shrimps were completely off looking and tasting the sauce was not a captain boil sauce. half of the clams were just empty shells and the others tasted weird. the fries were old. after telling the waitress (i think she might of been the owner after reading the other reviews) that we didn’t like the food and something is totally off at this place her reaction was “oh” and gave us the tap machine. we paid left a tip and walked out.
I’m not typically someone who leaves reviews like EVER but truly never experienced anything like this at any of the other locations i’ve ever been to (been to many).

AVOID AT ALL COSTS!
Been in many Captain’s Boil locations and I can’t call this one a franchise. The flavours, the food, and the atmosphere are completely off. Absolute disgrace to its name.

Very disappointing, wish I read the reviews on it before coming in.

Ordered at uber eats on this location. Chicken strips are hard as rock. Captains boils sauce doesn’t taste like the sauce in the restaurant, undercooked shrimps, old fries. Very disappointing.

Food took forever (1hr) to arrive at our table. It arrived at various times for various people in our group so we did not all eat together. We were served water the waitress didn’t ask is if we wanted anything to drink I had to ask. When the boil was served I had to ask for gloves, no bib was given to us. Pretty much all my mussels were empty shells. The whole experience was not pleasant at all. I will not be going back!

This was the worst Captain Boil food we’ve ever had. We’ve tried the Scarborough and Ajax locations before, but this one was completely different—it had a strange curry taste. They had a $12 special, but it was really disappointing. This location is nothing like the other Captain Boils.”

⭐☆☆☆☆
Never again.

Let me be clear: this wasn’t my first visit to The Captain’s Boil — but it will absolutely be my last. What used to be a decent spot has turned into a complete embarrassment.

We were a group of 8, 3 of whom were just visiting and only planned on getting appetizers. From the second we sat down, the so-called “waiter” — who we later realized is actually the owner — acted like we were a burden. She was barking orders at one of the female staff like she was beneath her. Totally unprofessional and flat-out disgusting to witness.

She dropped off some water without a word, and disappeared. No “hello,” no “can I help you,” nothing. I asked for more water and instead of even attempting to be polite, they slammed a jug of room temperature water on the table and walked off again.

We sat there for 20 minutes until I had to literally wave the server down to take our order. No suggestion of drinks. No asking if we wanted mains. Just took our appetizer order and vanished.

The food? Pathetic. Calamari, sweet potato fries, onion rings — and they showed up like they were pulled from a frozen food aisle and dumped on a plate. Two sad little sides of ketchup and one mayo for eight people. Asked for lemons — they gave us three slices of lime. For EIGHT people.

The mains? An absolute disgrace. Three lobsters, a shrimp boil, and one lobster bisque — and I swear it looked like it came from a food bank ration line. The lobster plates were missing claws — and we realized later they probably recycled them into the bisque. My boil came with two miniature potatoes and a sad little chunk of corn that looked like baby corn from a can.

The only thing that had any value was the flavour — and even that couldn’t save this dumpster fire of a meal.

The server (or owner, whatever) never once came to check on us. No refills, no follow-up, nothing. It was like once they had our order, we stopped existing.

Then came the final slap in the face: the bill. I usually tip 20% minimum when service is decent — but surprise! A 15% mandatory service charge was tacked on without any warning or mention. There’s no sign, no notice — nothing. Just sneak it in because we were more than six people. And for what? The place was half-empty and the service was garbage. That was not earned.

This restaurant is running on fumes. Cutting corners, disrespecting customers, and serving subpar food while tacking on hidden fees? Someone’s going to get sick eventually — and when that happens, I hope it shuts this place down for good.

Avoid at all costs.

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crawfish gave me food poisoning but it tasted good in the moment.

Delicious Food & Great Experience!

I had such a great time dining at Captain Boil! The seafood was incredibly fresh, well-seasoned, and cooked to perfection. I loved the variety of sauces and spice levels—they really let you customize your meal to your taste.

The service was friendly, fast, and very attentive. The staff made sure we had everything we needed and explained how the ordering process worked since it was our first time there.

It’s such a fun, hands-on dining experience—perfect for sharing with friends. The portions were generous, and everything was served hot and fresh in the boil bags, just as expected.

Highly recommend if you’re looking for tasty seafood. I’ll definitely be coming back! 🦐🦀🌽

Excellent date night.... good service and portions were great !!!

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Mild, Sauce, Shrimp Fried Rice, Calamari

I’ll never come back to this restaurant ! Never ever. For some reason, we ordered the same exact order we used to do and the quantity was surprisingly very little !! When I talked to the management, they said we can do nothing about it ! All we can do is give you a 10% discount but we cannot !! Really ? I’d give you a tip way more than your poor managerial decision ! When you don’t care about your customers, you’ll pay the price soon or later.

I don’t even blame the girl. Was not enough people to serve at this location. The hygiene, service and everything was zero

Atmosphere: 1

Service: 1

Ordered thru uber eats, large seafood assortment. Almost half of it are just sauce 3pcs shrimp, 3pcs mussels, 2pcs crawfish. Kinda disappointed with the overflowing of sauce and it seems like it’s not large size.

I love going to this restaurant it’s one of my favorites I always feel super full after eating 😂, but I just wanted to double check are you guys using any oil that’s not halal?

Atmosphere: 5

Food: 5

Service: 2

The Captions boil

Atmosphere: 3

Food: 3

Service: 3

Drove all the way here and they were not opened. Why is the opening hours not updated correctly on here. So annoying!!