Tim Hortons

Name: Tim Hortons
Address: 1500 Upper Middle Rd W, Oakville, Ontario, L6M 3G3, Canada
Telephone: (905) 825-0117
Price range: $
Rating: 2.5

$ • Coffee Shops

Hours:
1500 Upper Middle Rd W, Oakville
(905) 825-0117

Menu Order Online

About Tim Hortons

Tim Hortons is a popular coffee shop known for its cozy atmosphere and efficient service. The location is convenient and well-stocked, though it can get busy, especially in the drive-thru. The staff is patient, quick, and friendly, often praised for their cheerful and respectful demeanor, particularly in the evenings. They work together to serve customers faster, accurately, and efficiently. The environment is always clean, and the place is very kid-friendly, offering coloring sheets, stickers, and crayons for children. Customers appreciate the fresh food and coffee, with reasonable wait times. The friendly staff and welcoming atmosphere make for a pleasant visit, despite some mixed opinions about the coffee.

The staff at this Tim Hortons location are particularly noteworthy, with customers highlighting their excellent service. They are described as remembering orders and providing a personal touch that is appreciated. Customers can tell the staff enjoy their work, and this is reflected in their service. The manager and staff are commended for their high standard of service and commitment to customer satisfaction. Specific praise is given to Priya, who is recognized for her outstanding customer service, greeting customers warmly, confirming orders clearly, and offering helpful suggestions. Despite a busy rush, Priya remains calm, efficient, and cheerful, managing the line, preparing orders correctly, and keeping the counter tidy. Her professionalism and positive attitude make the experience exceptional, and she is considered a great asset to the store and the Tim Hortons brand.