Tim Hortons

3295 Monarch Dr, Orillia
(705) 325-1639

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Tim Hortons, a Canadian coffee and fast-food chain, elicits a range of opinions from customers and employees. On platforms like Sitejabber, the company holds a rating of 1.7 stars based on 367 reviews, indicating general dissatisfaction among patrons.  Common criticisms include subpar food quality and service. For instance, a reviewer on Business Insider described the offerings as reminiscent of a “glorified Dunkin’ Donuts,” noting low prices but mediocre food. 

In...
Consistently screw up my order. Not sure why this location is so bad at communication but I'll no longer go there. In 6 visits 4 were wrongly made drinks.

Dietary restrictions: Not good at doing dairy free even when I pay extra I always have to double check they did it right.
From my personally experience I quite like this Tim Hortons. it's close to my work, fast service, and the people there seem really nice. There are some qualities however that could use some improvement, I don't say this to nag, or to be rude, but today I ordered a strawberry watermelon quencher, and some food, I got the food but about 10 minutes later I still hadn't gotten my drink, and nobody was at that station making it. Multiple people got their beverages before...

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