Had a very bad interaction with a girl working on Saturday noon. She was very disrespectful,unwelcoming and rude.There was one another person in the store and he too was shocked on the words she said. Not sure if the manager is really interested in the reputation of store but after reading a few other comments it seems obvious that they are doing this frequently.
Rihanna Luv
Very nice place, the employee us very nice. Not a huge fan of boba it self but the atmosphere is nice enough that I go anyways
Ailiya
Pretty good experience, wish QQ and fresh taro come back
Alexis Cayer
Ordered a drink at around 7:20pm today and it was not ready till 8. The person that served us was in a bad mood and we saw many disrespectful interactions with other clients too. She was the only one there and it was waithin 2 hours of closing time but the experience was overall very bad and insulting. I am still giving 2 stars because the drink was really good and she seemed to be having a bad day, which I can relate to, but I will be going elsewhere in the future.
Işıl Büyükgöz
Bubble tea is always good but there’s that one employee, she’s super rude, unwelcoming and she constantly rolls her eyes when I’m deciding what to order. Her attitude every time I visit makes me not want to come back.
Amar
Me: Orders grapefruit yakult... 0% ice The staff: it's a slush you can't order it without ice (it's definitely not a slush and I point to the poster on the wall where it clearly isn't a slush) The staff: asks a colleague... Also says it's a slush...
Well how come every nth other time I have purchased it, I was able to order the drink without ice, since it has never been a slush and I didn't order a slush either????
Horrible and inconsistent customer service that blatantly lies and gaslights customers 😬 big yikes.
Saheel
Bubble tea was good but employee was cold and borderline rude.
Zixuan Zhao
Jazz is the best! She is the most welcoming staff I’ve ever seen in any other Coco stores. She alone can be the reason for you to buy drinks here!
Wilbur cook
Tried other boba places and always thought this was the better one every time
Duqodbs Dhaosne
The waiter's attitude is extremely poor when making milk tea very impatient
The waiter's attitude is extremely poor when making milk tea very impatient
Atmosphere: 1
Food: 1
Service: 1
Basit Hashimi
I stopped by Coco on Laurier around 8:30 PM and had such an amazing experience! Jazzlyn was working at the counter and she went above and beyond with her recommendations. I told her I was unsure of what to get, and she suggested a few different drinks that sounded incredible. After her thoughtful recommendations, I decided to go with a Mango Green Tea and a Slush, and they were both spot on!
The Mango Tea was the perfect balance of sweetness and cold , and the Slush was refreshing and flavorful, especially after a long day. Jazzlyn’s friendly and welcoming attitude really made the experience even better. If you’re ever at Coco and unsure of what to try, definitely ask Jazzlyn for suggestions—she won’t steer you wrong! I’ll definitely be coming back. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Mel R
The drinks are good, but the service was disappointing and unwelcoming. When I asked for a drink, instead of letting me know that they couldn’t make milk teas at that time, she simply said, "I’m not making that," in an unfriendly tone and looked away. This made me not want to go back anymore which is disappointing since I started liking their store and their other staff.
Atmosphere: 2
Food: 4
Service: 1
Melika Rahimi
The drinks are good, but the service was disappointing and unwelcoming. When I asked for a drink, instead of letting me know that they couldn’t make milk teas at that time, she simply said, "I’m not making that," in an unfriendly tone and looked away. This made me not want to go back anymore which is disappointing since I started liking their store and their other staff.
Atmosphere: 2
Food: 4
Service: 1
Akinjay Jha
Really great Atmosphere Jazz was the best. Top-notch service. Great for us uni students
Had a very bad interaction with a girl working on Saturday noon. She was very disrespectful,unwelcoming and rude.There was one another person in the store and he too was shocked on the words she said. Not sure if the manager is really interested in the reputation of store but after reading a few other comments it seems obvious that they are doing this frequently.
Very nice place, the employee us very nice. Not a huge fan of boba it self but the atmosphere is nice enough that I go anyways
Pretty good experience, wish QQ and fresh taro come back
Ordered a drink at around 7:20pm today and it was not ready till 8. The person that served us was in a bad mood and we saw many disrespectful interactions with other clients too. She was the only one there and it was waithin 2 hours of closing time but the experience was overall very bad and insulting. I am still giving 2 stars because the drink was really good and she seemed to be having a bad day, which I can relate to, but I will be going elsewhere in the future.
Bubble tea is always good but there’s that one employee, she’s super rude, unwelcoming and she constantly rolls her eyes when I’m deciding what to order. Her attitude every time I visit makes me not want to come back.
Me: Orders grapefruit yakult... 0% ice
The staff: it's a slush you can't order it without ice (it's definitely not a slush and I point to the poster on the wall where it clearly isn't a slush)
The staff: asks a colleague... Also says it's a slush...
Well how come every nth other time I have purchased it, I was able to order the drink without ice, since it has never been a slush and I didn't order a slush either????
Horrible and inconsistent customer service that blatantly lies and gaslights customers 😬 big yikes.
Bubble tea was good but employee was cold and borderline rude.
Jazz is the best! She is the most welcoming staff I’ve ever seen in any other Coco stores. She alone can be the reason for you to buy drinks here!
Tried other boba places and always thought this was the better one every time
The waiter's attitude is extremely poor when making milk tea very impatient
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The waiter's attitude is extremely poor when making milk tea very impatient
Atmosphere: 1
Food: 1
Service: 1
I stopped by Coco on Laurier around 8:30 PM and had such an amazing experience! Jazzlyn was working at the counter and she went above and beyond with her recommendations. I told her I was unsure of what to get, and she suggested a few different drinks that sounded incredible. After her thoughtful recommendations, I decided to go with a Mango Green Tea and a Slush, and they were both spot on!
The Mango Tea was the perfect balance of sweetness and cold , and the Slush was refreshing and flavorful, especially after a long day. Jazzlyn’s friendly and welcoming attitude really made the experience even better. If you’re ever at Coco and unsure of what to try, definitely ask Jazzlyn for suggestions—she won’t steer you wrong! I’ll definitely be coming back. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
The drinks are good, but the service was disappointing and unwelcoming. When I asked for a drink, instead of letting me know that they couldn’t make milk teas at that time, she simply said, "I’m not making that," in an unfriendly tone and looked away. This made me not want to go back anymore which is disappointing since I started liking their store and their other staff.
Atmosphere: 2
Food: 4
Service: 1
The drinks are good, but the service was disappointing and unwelcoming. When I asked for a drink, instead of letting me know that they couldn’t make milk teas at that time, she simply said, "I’m not making that," in an unfriendly tone and looked away. This made me not want to go back anymore which is disappointing since I started liking their store and their other staff.
Atmosphere: 2
Food: 4
Service: 1
Really great Atmosphere
Jazz was the best. Top-notch service. Great for us uni students
Atmosphere: 5
Food: 5
Service: 5
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