Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
1451 Richmond Rd, Ottawa
(613) 828-1688
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
The Dairy Queen on Robertson road advertised under new ownership and it sadly shows. The cashier was so rude and they were so cheap! They gave us 2 napkins for an order of 4 treats and we have 2 young children who definitely need an additional napkin. Service was slow with 4 employees on staff. It wasn’t clean inside at all. Not returning!
Me , my kid and bf when there for a after dinner ice cream! After waiting in line for a very long time-slow drive thru ever!!! We weren’t dined 3 ice creams! They couldn’t do an order for 3 because the screen is small and they employees couldn’t see the entire order , they could only do 2 per car!! In the beginning we were thinking he was playing a joke but NO!!!! My bf when in inside to get his order, while I waiting in the car for mine. He comes out 2 minutes after and...read full review
Slowest drive thru I have ever experienced. They also have all of the employee phone numbers listed inside the drive thru window. Employee privacy is literally out the window here.
Ratings
Menu
Hours
| Monday | 11AM - 2AM |
| Tuesday | 11AM - 2AM |
| Wednesday | 11AM - 2AM |
| Thursday | 11AM - 2AM |
| Friday | 11AM - 2AM |
| Saturday | 11AM - 2AM |
| Sunday | 11AM - 2AM |
Dairy Queen Grill & Chill offers a delightful dining experience with fantastic night staff and a friendly, helpful manager. The restaurant serves great ice cream treats, including customizable blizzards, and accommodates dietary restrictions with non-dairy alternatives. Customers praise the excellent customer service, especially from the new front desk staff who go above and beyond to ensure an amazing experience. The fries are always hot, and the cheeseburgers are smoky and cheesy. Customers enjoy the "Happy Tastes Good" menu items, including the tasty fries and burgers. The staff are helpful and friendly, guiding customers through the menu choices. The service is quick and efficient, with orders delivered correctly and with a smile. This location is a favorite in the neighborhood, known for its fresh food and friendly staff, particularly during late-night visits. The hours are late night, running until 2 am most days of the week, and until 3 am on the weekend. There is also an easily accessible washroom. The team is friendly, efficient, and keeps the place clean and welcoming. It’s always a pleasure stopping by, whether for a quick treat or a family outing.