Out of Coolers and whiskey; great place if you like stale draught beer; not having stock means they are going broke by losing customers - lots of other great places right next door :)
Atmosphere: 1
Food: 1
Service: 1
Lermi Acosta
It's been many years since we were at the Lone Star. We went for lunch the other day and it's was excellent. We both had the Chimichanga's and they were huge and tasty. I could only eat about half of mine - my husband did manage to eat all of his. The waiter had told us they were large. I found the filling to be really tasty and the chicken was tender. I would definitely order it again.My only negative comment is about the chips and salsa that they serve for free. The tiny dish with the salsa is very awkward to use and the salsa could use a little more cilantro and spice for my taste.The server was friendly and pleasant and we had good service. We will be back .
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Chips
Mike Bourque
Start off sever she was awesome made sure we had everything we needed and it was all good the food was really good I had 1 lb chicken wings and onion rings wife had chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Chips
Alla P
Our family's first visit to Lone Star Texas Grill will, unfortunately, be our last. Upon arrival, the host was reluctant to seat us at a table that suited us, citing an unwillingness to open another section of the restaurant. Although we eventually found a table, the overall experience did not improve. The food lacked flavor, and the small spoonful of salad provided was not fresh. Additionally, we found the pricing to be high for the small portion sizes served. Moreover, the restaurant's appearance was disappointing – it was dirty and seemingly in dire need of an immediate renovation.In summary, I cannot recommend Lone Star Texas Grill due to the unsatisfactory service and poor value. The dining experience simply does not justify the cost.
Atmosphere: 1
Food: 1
Service: 1
Mitchell Goldenberg
I can't believe this, I've never walked out of a restaurant.Let's just say there, was no customer service what so ever.I was there over, a half hour I never got my food.I got nachos and,salsa the salsa was so watery.I asked someone if, five dollars would cover my coke.She said it should, I am not impressed with this location.Save your money go, across the street to Dunns.Oh yeah they did, not care I walked out.And the Reginal, was actually in the resteraunt never ever again.Parking: A mess.
Atmosphere: 5
Food: 1
Service: 1
Kimesha Blackwood
Food was ok, Rango made the experience better with his great customer service and mixology skills.
A
The food is always so delicious, and service is great!
Atmosphere: 5
Food: 5
Service: 5
Dinu V
Exceptional and personalized service. Finally something worth 18% tip and more. Tip is for class catering, nothing else.
Atmosphere: 5
Food: 4
Service: 5
Serena Forsythe
Although I did not personally attend I can say they went above and beyond to help me make my daughter’s bday extra special away from home. We are truly grateful for the amazing
Service: 5
Reuben Qaunaq
Great customer service! Will 100% be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajita Especial for 2, Nachos, Queso, Fries
Big shoutout to this Lone Star!! I often go there before events in downtown Ottawa and it's such a great spot! The staff has always been very friendly and accommodating with me and my friends! My food and drinks have always been delicious and fresh! Do think about getting a reservation if you plan on going for dinner time on weekends as this is a busy spot!Vegetarian options: The bean and corn quesadillas are amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
MichelleL
To celebrate his 21st birthday, our son picked Lone Star (Byward Market, Ottawa) for our family celebration. It's his favourite restaurant. The rest of our party of six had never been to a Lone Star restaurant before. The staff was absolutely exceptional! They were energetic, smiling, polite and focused on us having a memorable evening. More than excellent service!!! And the food? My Lord was it good! Large portions, none of us left hungry. We started off with drinks including Bull Dogs with Coronitas and three platters of nacho chips (queso, pico de gallo and guac). We all loved this guac that was freshly made at our table: divine! Then, we had chicken and steak fajitas, ribs, chicken strips and finished with apple crips with ice cream. Very high praise for management who lets their servers be replaced for a dinner break. We had never ever seen this in a restaurant. No wonder staff is so pleasant and works so hard at your restaurant: you respect them and treat them well. So, all around, we had a perfect experience. Kudos to the entire Lone Star, Byward Market, team, other restaurants should model their places after you. Thank you : )
Mo Charania
The fried pickles were soaked with oil. A bite into them caused a spurt of oil....First time in a long time I was so utterly disappointed by the food.On the upside the margaritas were great.
Atmosphere: 3
Food: 1
Service: 4
Leah Seguin
Went there for a birthday dinner on Saturday, we had reservations for 8 PM and it literally took them 45 minutes before asking us what we would like to drink, by the time they took our food order it was about 9:30 PM. My friends wings were burnt and after trying to send them back to the kitchen the server brought the same ones back out and said the cook promised that they are not burnt however they obviously were. We will be going to other locations in the future.
Out of Coolers and whiskey; great place if you like stale draught beer; not having stock means they are going broke by losing customers - lots of other great places right next door :)
Atmosphere: 1
Food: 1
Service: 1
It's been many years since we were at the Lone Star. We went for lunch the other day and it's was excellent. We both had the Chimichanga's and they were huge and tasty. I could only eat about half of mine - my husband did manage to eat all of his. The waiter had told us they were large. I found the filling to be really tasty and the chicken was tender. I would definitely order it again.My only negative comment is about the chips and salsa that they serve for free. The tiny dish with the salsa is very awkward to use and the salsa could use a little more cilantro and spice for my taste.The server was friendly and pleasant and we had good service. We will be back .
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Chips
Start off sever she was awesome made sure we had everything we needed and it was all good the food was really good I had 1 lb chicken wings and onion rings wife had chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Chips
Our family's first visit to Lone Star Texas Grill will, unfortunately, be our last. Upon arrival, the host was reluctant to seat us at a table that suited us, citing an unwillingness to open another section of the restaurant. Although we eventually found a table, the overall experience did not improve. The food lacked flavor, and the small spoonful of salad provided was not fresh. Additionally, we found the pricing to be high for the small portion sizes served. Moreover, the restaurant's appearance was disappointing – it was dirty and seemingly in dire need of an immediate renovation.In summary, I cannot recommend Lone Star Texas Grill due to the unsatisfactory service and poor value. The dining experience simply does not justify the cost.
Atmosphere: 1
Food: 1
Service: 1
I can't believe this, I've never walked out of a restaurant.Let's just say there, was no customer service what so ever.I was there over, a half hour I never got my food.I got nachos and,salsa the salsa was so watery.I asked someone if, five dollars would cover my coke.She said it should, I am not impressed with this location.Save your money go, across the street to Dunns.Oh yeah they did, not care I walked out.And the Reginal, was actually in the resteraunt never ever again.Parking: A mess.
Atmosphere: 5
Food: 1
Service: 1
Food was ok, Rango made the experience better with his great customer service and mixology skills.
The food is always so delicious, and service is great!
Atmosphere: 5
Food: 5
Service: 5
Exceptional and personalized service. Finally something worth 18% tip and more. Tip is for class catering, nothing else.
Atmosphere: 5
Food: 4
Service: 5
Although I did not personally attend I can say they went above and beyond to help me make my daughter’s bday extra special away from home. We are truly grateful for the amazing
Service: 5
Great customer service! Will 100% be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajita Especial for 2, Nachos, Queso, Fries
Restaurantji Recommends
Very good
Atmosphere: 4
Food: 4
Service: 3
Big shoutout to this Lone Star!! I often go there before events in downtown Ottawa and it's such a great spot! The staff has always been very friendly and accommodating with me and my friends! My food and drinks have always been delicious and fresh! Do think about getting a reservation if you plan on going for dinner time on weekends as this is a busy spot!Vegetarian options: The bean and corn quesadillas are amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
To celebrate his 21st birthday, our son picked Lone Star (Byward Market, Ottawa) for our family celebration. It's his favourite restaurant. The rest of our party of six had never been to a Lone Star restaurant before. The staff was absolutely exceptional! They were energetic, smiling, polite and focused on us having a memorable evening. More than excellent service!!! And the food? My Lord was it good! Large portions, none of us left hungry. We started off with drinks including Bull Dogs with Coronitas and three platters of nacho chips (queso, pico de gallo and guac). We all loved this guac that was freshly made at our table: divine! Then, we had chicken and steak fajitas, ribs, chicken strips and finished with apple crips with ice cream. Very high praise for management who lets their servers be replaced for a dinner break. We had never ever seen this in a restaurant. No wonder staff is so pleasant and works so hard at your restaurant: you respect them and treat them well. So, all around, we had a perfect experience. Kudos to the entire Lone Star, Byward Market, team, other restaurants should model their places after you. Thank you : )
The fried pickles were soaked with oil. A bite into them caused a spurt of oil....First time in a long time I was so utterly disappointed by the food.On the upside the margaritas were great.
Atmosphere: 3
Food: 1
Service: 4
Went there for a birthday dinner on Saturday, we had reservations for 8 PM and it literally took them 45 minutes before asking us what we would like to drink, by the time they took our food order it was about 9:30 PM. My friends wings were burnt and after trying to send them back to the kitchen the server brought the same ones back out and said the cook promised that they are not burnt however they obviously were. We will be going to other locations in the future.
Atmosphere: 3
Food: 2
Service: 1