The music on Fridays it's amazing, the new guy Alex Lopez with his guitar and singing have everybody enjoying themselves, dancing and having an excellent night.
Atmosphere: 5
Food: 4
Service: 4
Bernie Dawson
Response(2)Shame, shame on you! I guess you hold the belief that a good offense is the best defense. Not a lawyer, but I don't believe you can post photos or videos of children without parental consent on YouTube or anywhere else. I hope your video also captured my having to make my way to the bar to stop your waitress from serving our 12 year old granddaughter a beer!Firstly, allow me to correct you, the hair on my plate was brown/black not blonde and wasn't noticed until I reached the bottom of the plate.With a bill of $108.94 yes, we did our best to eat the food in front of us. In fact, we didn't consume all our food. Our granddaughter did not eat her potatoes and I went home with the remaining chicken but couldn't bring myself to eat it and threw it in the garbage.Secondly. It speaks volumes that you are unable to accept any responsibility for the very unfortunate experience we had at your restaurant. I have never given any restaurant an unfavourable review. Actually, I have never given any public reviews. If anything at all, I compliment or provide feedback to the owner, manager or server in person. Suffice it to say this is the very first time I've felt so strongly about the need to share my concerns.This back and forth could have been avoided if you had shown us the courtesy of listening to our concerns.(1) Very recently, my husband I took our 12 year old granddaughter to a movie. We decided to go for dinner at Lorenzo's on Richmond Rd at Woodroffe. The food was beyond horrible! I ordered a Greek salad with a chicken slovakia skewer. When my dinner arrived there was very little salad for the price and the plate was soaked and I mean soaked in grease from the chicken. Most troubling was finding hair on my plate as I worked my way through the salad.My husband ordered a chicken stir-fry that he described as bland at best. The chicken tasted like it had been boiled not fresh stir fried and the veggies were most definitely frozen not fresh.Our granddaughter ordered a chicken souvlaki platter. We have no idea what they did to the potatoes but they were dry and tasteless, certainly not traditional Greek potatoes. My guess, canned or frozen and deep-fried.I asked to speak to the owner or the manager in charge. I was told he was on the phone so we waited. After about 15 minutes, our server returned to our table to say the owner was still on the phone. Again, we waited. We finally asked for our bill. She offered a 20% discount on my dinner. My intention was to express our disappointment on the quality of food and the obvious lack of food safety in the kitchen during food prep and and cooking process. I've never complained before and was not looking for a freebie or to create a fuss. It was simply to politely relay our disappointment. I just could not believe that the owner deliberately avoided speaking to us. I think he demonstrated extremely poor customer service. I can only conclude that his business is doing so well he doesn't care about losing customers.My apologies to all the Lorenzo franchisees in Ottawa and surrounding area as this owner is also jepordizing your business reputations .
Jacquie Dixon
Great Fiod and live entertainment Thursday, Friday, Saturday and Karaoke Sundays.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Souvlaki Platter
Xavier Mason
This place should take notes from the Kanata location. The sauce and dough tastes sooo different and not better. But the most important is the signature garlic sauce from here is disgusting but the one from Kanata location is literally award winning. The one from here is overly watery, lemon tasting and just not good.
Atmosphere: 2
Food: 2
Service: 2
Google user
$$ Lorenzo's is located in a strip mall, but don't let that deter you. The food was great. The service was excellent and quick. The atmosphere is roadhouse so nothing to write home about but totally fine. The Greek salad was good and the kabobs were good. We did not try any of the Italian otpions, but I would go back and try that next time. If you're looking for a good, reasonably priced, quick meal Lorenzo's would fit the bill.
R S
$$ Lorenzo's is located in a strip mall, but don't let that deter you. The food was great. The service was excellent and quick. The atmosphere is roadhouse so nothing to write home about but totally fine. The Greek salad was good and the kabobs were good. We did not try any of the Italian otpions, but I would go back and try that next time. If you're looking for a good, reasonably priced, quick meal Lorenzo's would fit the bill.Vegetarian options: Lots of options on the menu.Parking: There's probably about 15 spots available.Kid-friendliness: This is not a formal restaurant and they are very accommodating to families.Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Souvlaki Platter
Khanh Nguyen
Delicious food and friendly staff! The dark lighting creates great ambience and atmosphere! A great place to watch sports as well :)
devon Tingey
I went here for lunch and had a pizza. It was amazing. The service was great too, and personable, they are professional but also like to make conversation.Everything is homemade in the pizza which is hard to find.
Atmosphere: 5
Food: 5
Service: 5
Pat Jones
First time at Lorenzo's. Stopped in for lunch on a whim. Glad I did! The food was absolutely fantastic. Staff are super friendly. The missus reports that they make the best sangria she has ever had. This place is a hidden gem indeed. Definitely coming back to sample other items on their menu ?
Lorelie Jones
Had the poisidon dish, scallops and shrimp were melt in your mouth, so tender....the sauce was delicious......the sangria is a must trySaganako was so good
Went there for the first time earlier this week…have to say it was the best Souvlaki I’ve had in years and I’m picky. Looking forward to coming back.
steve read
The lamb was excellent .. as were the two beers . Price was good too.
Valerie L.
We went as a group and service was good. Lamb kebab with sides was succulent and tasty.
Catherine C
We are trying to support local restaurants. We came here for supper. Service was lovely. Live music was pleasant. However, I ordered moussaka and it came still almost frozen. When I asked, the waitress was more than willing to take it to the kitchen and have the food heated. However, It was a shock that a Greek restaurant would serve a traditional hot dish in this off hand fashion. We will not be going back to this place.
Westboroite
I searched the Lorenzo's Bar & Grill (911 Richmond Road, Ottawa) website and ordered a couple of Souvlaki platters for pick up. The costs were $13.95 and $14.95 for each platter. When I arrived to pick up, the bill was $47. I asked if there was a mistake, and was told I must have been ordering from the old website, and was given a current menu with pricing at $19.99 and $21.99 for the identical platters. The owner said to go to Lorenzo's 'Greek Kitchen' Bar and Grill website next time. Well, that's confusing. And shockingly expensive for a couple of average Greek platters. I'm not sure why the old website hasn't been taken down, as it certainly is misleading, not to mention a real drain on the pocketbook. As for the food - Average. Do yourself a favor and search elsewhere if you're craving Greek food at reasonable price.
The music on Fridays it's amazing, the new guy Alex Lopez with his guitar and singing have everybody enjoying themselves, dancing and having an excellent night.
Atmosphere: 5
Food: 4
Service: 4
Response(2)Shame, shame on you! I guess you hold the belief that a good offense is the best defense. Not a lawyer, but I don't believe you can post photos or videos of children without parental consent on YouTube or anywhere else. I hope your video also captured my having to make my way to the bar to stop your waitress from serving our 12 year old granddaughter a beer!Firstly, allow me to correct you, the hair on my plate was brown/black not blonde and wasn't noticed until I reached the bottom of the plate.With a bill of $108.94 yes, we did our best to eat the food in front of us. In fact, we didn't consume all our food. Our granddaughter did not eat her potatoes and I went home with the remaining chicken but couldn't bring myself to eat it and threw it in the garbage.Secondly. It speaks volumes that you are unable to accept any responsibility for the very unfortunate experience we had at your restaurant. I have never given any restaurant an unfavourable review. Actually, I have never given any public reviews. If anything at all, I compliment or provide feedback to the owner, manager or server in person. Suffice it to say this is the very first time I've felt so strongly about the need to share my concerns.This back and forth could have been avoided if you had shown us the courtesy of listening to our concerns.(1) Very recently, my husband I took our 12 year old granddaughter to a movie. We decided to go for dinner at Lorenzo's on Richmond Rd at Woodroffe. The food was beyond horrible! I ordered a Greek salad with a chicken slovakia skewer. When my dinner arrived there was very little salad for the price and the plate was soaked and I mean soaked in grease from the chicken. Most troubling was finding hair on my plate as I worked my way through the salad.My husband ordered a chicken stir-fry that he described as bland at best. The chicken tasted like it had been boiled not fresh stir fried and the veggies were most definitely frozen not fresh.Our granddaughter ordered a chicken souvlaki platter. We have no idea what they did to the potatoes but they were dry and tasteless, certainly not traditional Greek potatoes. My guess, canned or frozen and deep-fried.I asked to speak to the owner or the manager in charge. I was told he was on the phone so we waited. After about 15 minutes, our server returned to our table to say the owner was still on the phone. Again, we waited. We finally asked for our bill. She offered a 20% discount on my dinner. My intention was to express our disappointment on the quality of food and the obvious lack of food safety in the kitchen during food prep and and cooking process. I've never complained before and was not looking for a freebie or to create a fuss. It was simply to politely relay our disappointment. I just could not believe that the owner deliberately avoided speaking to us. I think he demonstrated extremely poor customer service. I can only conclude that his business is doing so well he doesn't care about losing customers.My apologies to all the Lorenzo franchisees in Ottawa and surrounding area as this owner is also jepordizing your business reputations .
Great Fiod and live entertainment Thursday, Friday, Saturday and Karaoke Sundays.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Souvlaki Platter
This place should take notes from the Kanata location. The sauce and dough tastes sooo different and not better. But the most important is the signature garlic sauce from here is disgusting but the one from Kanata location is literally award winning. The one from here is overly watery, lemon tasting and just not good.
Atmosphere: 2
Food: 2
Service: 2
$$ Lorenzo's is located in a strip mall, but don't let that deter you. The food was great. The service was excellent and quick. The atmosphere is roadhouse so nothing to write home about but totally fine. The Greek salad was good and the kabobs were good. We did not try any of the Italian otpions, but I would go back and try that next time. If you're looking for a good, reasonably priced, quick meal Lorenzo's would fit the bill.
$$ Lorenzo's is located in a strip mall, but don't let that deter you. The food was great. The service was excellent and quick. The atmosphere is roadhouse so nothing to write home about but totally fine. The Greek salad was good and the kabobs were good. We did not try any of the Italian otpions, but I would go back and try that next time. If you're looking for a good, reasonably priced, quick meal Lorenzo's would fit the bill.Vegetarian options: Lots of options on the menu.Parking: There's probably about 15 spots available.Kid-friendliness: This is not a formal restaurant and they are very accommodating to families.Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Souvlaki Platter
Delicious food and friendly staff! The dark lighting creates great ambience and atmosphere! A great place to watch sports as well :)
I went here for lunch and had a pizza. It was amazing. The service was great too, and personable, they are professional but also like to make conversation.Everything is homemade in the pizza which is hard to find.
Atmosphere: 5
Food: 5
Service: 5
First time at Lorenzo's. Stopped in for lunch on a whim. Glad I did! The food was absolutely fantastic. Staff are super friendly. The missus reports that they make the best sangria she has ever had. This place is a hidden gem indeed. Definitely coming back to sample other items on their menu ?
Had the poisidon dish, scallops and shrimp were melt in your mouth, so tender....the sauce was delicious......the sangria is a must trySaganako was so good
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Went there for the first time earlier this week…have to say it was the best Souvlaki I’ve had in years and I’m picky. Looking forward to coming back.
The lamb was excellent .. as were the two beers . Price was good too.
We went as a group and service was good. Lamb kebab with sides was succulent and tasty.
We are trying to support local restaurants. We came here for supper. Service was lovely. Live music was pleasant. However, I ordered moussaka and it came still almost frozen. When I asked, the waitress was more than willing to take it to the kitchen and have the food heated. However, It was a shock that a Greek restaurant would serve a traditional hot dish in this off hand fashion. We will not be going back to this place.
I searched the Lorenzo's Bar & Grill (911 Richmond Road, Ottawa) website and ordered a couple of Souvlaki platters for pick up. The costs were $13.95 and $14.95 for each platter. When I arrived to pick up, the bill was $47. I asked if there was a mistake, and was told I must have been ordering from the old website, and was given a current menu with pricing at $19.99 and $21.99 for the identical platters. The owner said to go to Lorenzo's 'Greek Kitchen' Bar and Grill website next time. Well, that's confusing. And shockingly expensive for a couple of average Greek platters. I'm not sure why the old website hasn't been taken down, as it certainly is misleading, not to mention a real drain on the pocketbook. As for the food - Average. Do yourself a favor and search elsewhere if you're craving Greek food at reasonable price.