McDonald's
1771 Walkley Rd, Ottawa
(613) 733-8354
Recent Reviews
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Honestly speaking the drive thru now takes longer than it ever had before. The communication to order is an experience where you have to repeatedly yell and correct all the things that you never said but the speaker finally stops saying random menu items not even remotely close to the words your words. Ok great progress made and communication of order complete and its a success. we are now on our wait to make it to made the window to pay and absolutely no issues here at this step to take your money so easy how do they do it? (Lol)And then just wait we are not through the crap shoot yet what's going to take place in the last steps is most likely going to be that after a 15 min wait you make it to the pick up window only to be given a drink for the meal and asked to go park in one the the numbers spots to be served the important items the actual meal. But it gets better.. after another 10 min or so a mcdonalds employee hands you the bag with your meal and you ask if the sweet and sour sauces are inside the bag? (You paid extra for them) and you just want to make sure because heck you have been lied to before. And you just might be convinced at this point it has to be deliberate to not add give the sauces. And without skipping a beat the employee confidently affirms yes they are in there and off they go. You now open your bag to find out you have been bamboozled again and just to make your meal even better they forget the medium fry and all you got was a shitty paper straw and the 6 nuggets. So you now are left with 3 options. Option 1 get back in the drive thru and wait all over and let the nuggets get cold. Option 2 run in just to wait in another line or Option 3 screw it cut your losses and go home defeated. Fun times.
Atmosphere: 3
Food: 3
Service: 1
As advertised.
I ordered mc spicy habanero but I got junior chicken instead of that...
Atmosphere: 1
Food: 1
Service: 3
Renovated the place, seems like less seating area. Service was great very pleasant. Brought us are food. But the tray they brought it on was dirty and all sticky. May be awhile before I return to this McDonald's.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bigg Mac
Very busy, and disorganized. Once again a disaster for service.
Atmosphere: 2
Service: 1
Just used drive through...got grinch meals
..same as always...the dill.pickle shaker sounded good but was way too salty.
Atmosphere: 3
Food: 3
Service: 4
Disgusting behaviour from one of the employees And I was there today at 12:30 PM. Disgusting disgusting threw the food at me was yelling at me to take the food didn’t even say thank you absolute disgusting and yelled high at me in a very disrespectful tone. Disgusting i’m not ever going back hopefully the manager does something about this disgusting behaviour
Atmosphere: 1
Food: 1
Service: 1
Good, clean place.
Atmosphere: 5
Food: 5
Service: 5
They are so beautiful
Atmosphere: 5
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food wasn't very hot. We do have a ten minute drive home but we had to park and wait for our order so you expect it to be warm at least. Fries were so cold they were...icky.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Quarter Pounder
I’ve been to this drive thru 3 Sundays in the past few months. The first two times that the older lady at the pick up window was rude, gruff and unnecessarily trite with me, I wrote it off as her perhaps having a bad day or maybe was flustered with it being slightly busy.
Today, I was the only person in line and I still was treated poorly. I requested ketchup and she yelled, “You’re supposed to ask for that when you order!” I’ve been going thru McDonald’s drive thru windows for 34 years, this is the first time I’ve been told that, in fact, it’s the only time I’ve had such rude service repeatedly. There are 2 other locations nearby…so I’ll use them from now on.
Food: 4
Service: 1
Never go to this mcd. I had a worst experience at the Mcd. They forgot to give me a straw. I was wondering that i can get it from refill station. But to my surprise there was no refill station here. The staffs take a hell lot of time to respond. Finally when they responded saying that they dont do refill but can give me a straw. Never apologized for forgetting to add a straw in my food bag. No i mean seriously .. no refill in a mcd??? Better go somewhere else .. they are very understaffed and they take a hell lot of time to even take the order..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Chicken Deluxe, Quarter Pounder
The staff is the best ❤️ they were so nice with the kids, it was Halloween time and it was great
Atmosphere: 5
Food: 5
Service: 5
Renovation is nice. Kids were happy
Atmosphere: 5
Food: 5
Service: 5
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